Product Quality Engineer (AC Power, SG&BB)

TN Ireland; Burnfoot; On-site; EUR 40,000 - 80,000; Full time

Job description

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Client:

Vertiv

Location:

Burnfoot, Ireland

Job Category:

Other

EU work permit required:

Yes

Job Reference:

b2ea84af0ba5

Job Views:

2

Posted:

28.03.2025

Expiry Date:

12.05.2025

Job Description:

As Quality Engineer you will drive product field quality improvements. Provide direction and support for implementation and continued use of tools and methods utilized in the improvement of system reliability. Lead implementation and apply advanced quality processes, methods and tools for all new product development programs. Develop and report critical product metrics for warranty and reliability tracking and projections. Effectively work across all product development areas in the company to drive and sustain a strong quality culture across the overall organization. Lead, coordinate and support multiple quality improvement projects across various departmental areas, driving short term and long term, sustainable corrective actions to address product and process issues.

Main Responsibilities include:

1. Determine the data driven top customer field issues list, verify an owner is assigned and status is reported weekly.
2. Lead cross-functional teams to implement corrective actions through problem solving process. Evaluate completed corrective actions and ensure effectiveness of actions. Recommend appropriate remedial activities.
3. Visit customers to proactively see installations and document improvement needs. Visit customers to understand the nature of the issue and get definite corrective action initiated in the organization.
4. Track shipments of new products, Pareto and report issues and assist in assigning ownership to the problems.
5. Support product transfer process and assist with product audit feedback and early field issue reporting.
6. Present reports to organization regarding Quality performance. Present status updates on various quality initiatives to business management.
7. Develop 8D and Customer reports on reported issues. Communicate internally and externally on outcomes of investigations. Work with internal teams, including Engineering, Service, Manufacturing/Operations, Sales, Offering Management, and Supplier Quality to resolve quality issues impacting customers.
8. Execute Quality Engineering responsibilities on New Product Development projects, participating on New Product Development Process (NPDP) teams, tracking issues, and ensuring effective resolution. Ensure risk management plans are in place when issues are identified.
9. Create analytic reporting around warranty data for America’s LOB using Excel, SQL, and Power BI.

Who are you?

1. BA or BS or equivalent experience
2. Engineering or Technical Field
3. 3-5+ years of experience
4. At least 3 years of professional engineering quality related experience.
5. Excellent communication skills
6. Proficient in data analysis; ability to develop performance metrics and goals based on product and process data.
7. Generate and present reports using Excel, PowerPoint and Vertiv system applications.
8. Direct and relative experience conducting Root Causes and Correct Actions using 8D problem solving or similar techniques.