Product Quality Engineer

Element Solutions Inc; Wantage; On-site; GBP 32,000 - 40,000; Full time

Benefits offered by this job

Salary from £36,000

Private medical insurance

Healthcare cash plan

Life assurance

Enhanced company pension

On-site canteen

Free on-site parking

Job summary

MacDermid Alpha Electronics Solutions in Wantage, Oxfordshire, is seeking a Product Quality Engineer to drive quality across manufacturing. You will lead customer complaint investigations, root cause analysis, CAPAs, and quality reporting, ensuring compliance with QMS and customer expectations.

Working with Manufacturing, Technical, R&D, Supply Chain and Commercial teams, you will use data-driven methods to identify improvement opportunities, reduce risks, and promote a culture of continuous

Qualifications

• Bachelor’s degree in engineering is required.
• Experience in product quality, manufacturing engineering, or reliability engineering.
• Strong understanding of quality tools and methodologies (8D, FMEA, PPAP, DOE).
• Familiarity with industry standards and regulatory requirements for the product line.
• Proficiency with data analysis tools and statistical methods.
• Excellent problem-solving, communication, and cross-functional collaboration skills.

Responsibilities

• Lead customer complaint investigations, identifying root causes and implementing corrective actions.
• Facilitate structured problem-solving using tools like 8D, 5 Why, and Fishbone analysis.
• Monitor complaint and non-conformance trends to identify recurring issues.
• Prepare technical reports, customer responses, and corrective action documentation.
• Represent the Voice of the Customer in investigations and improvement activities.
• Lead and support projects to improve product quality and process capability.
• Analyse quality data and KPIs to identify risks and opportunities.
• Promote quality best practices and a culture of continuous improvement.

Skills

8D

FMEA

PPAP

DOE

Data analysis

Cross-functional collaboration

Education

Bachelor’s degree in engineering

Tools

Statistical tools

Job description

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Division: Film & Smart Surface Solutions

Challenge Yourself and Impact the Future!

MacDermid Alpha Electronics Solutions, a business segment of Element Solutions Inc (NYSE: ESI), is renowned worldwide for its commitment to revolutionizing the electronics industry. With a legacy spanning over a century, we have continually set new benchmarks for excellence, reliability and sustainability in electronic materials.

• Wafer Level Packaging - Revolutionizing wafer fabrication processes for enhanced efficiency and performance
• Circuitry Solutions - Tailored solutions to meet the dynamic demands of modern circuitry
• Electronics Assembly Solutions - Innovating semiconductor, surface mount technology, and power electronics assembly for unparalleled reliability
• Advanced Materials and Joining - Engineering polymer and metal joining solutions for optimally performing circuits
• Film & Smart Surface Solutions - Transforming electronics with cutting-edge materials and technologies for enhanced functionality and reliability
• Micromax - Elevating electronics through high-performing, specialized inks and pastes

Across diverse sectors including automotive, consumer electronics, mobile devices, telecom, data storage, infrastructure, and AI, MacDermid Alpha Electronics Solutions has earned the trust of manufacturers worldwide. Our comprehensive range of high-quality solutions and technical services enables the entire electronics supply chain, empowering businesses to thrive in today's competitive landscape.

We embody the 'Elements of our Culture'- our 5C's; Challenge, Commit, Collaborate, Choose, and Care. These core values are the foundation of our organization which our employees embrace in their interactions with customers, colleagues and other stakeholders, to drive financial performance and create a rewarding work environment.

Who are we looking for?

We have an opportunity for a Product Quality Engineer to join us at our manufacturing site in Wantage, Oxfordshire. The Product Quality Engineer will support and continuously improve product and process quality across the business by leading and facilitating customer complaint investigations, root cause analysis, corrective and preventive actions, and quality reporting activities. The role is responsible for driving effective resolution of quality issues, supporting cross-functional quality improvement projects, and ensuring compliance with quality management system requirements and customer expectations.

What will you be doing?

Working closely with Manufacturing, Technical, R&D, Supply Chain and Commercial teams, the Quality Engineer will use data-driven analysis and structured problem‑solving methodologies to identify improvement opportunities, reduce quality risks, and enhance customer satisfaction. The position also provides support for wider site quality activities including internal audits, non-conformance management, supplier quality issues, continuous improvement initiatives, quality metrics reporting, and the promotion of a strong quality culture throughout the organisation.

Customer Complaints & Corrective Actions

• Lead customer complaint investigations, identifying root causes and implementing effective corrective and preventive actions.
• Facilitate structured problem‑solving using tools such as 8D, 5 Why, and Fishbone analysis.
• Monitor complaint and non-conformance trends to identify and prevent recurring issues.
• Prepare technical reports, customer responses, and corrective action documentation.
• Represent the Voice of the Customer in investigations and improvement activities.

Quality Improvement & Process Excellence

• Lead and support projects to improve product quality, process capability, and customer satisfaction.
• Analyse quality data and KPIs to identify risks, trends, and improvement opportunities.
• Implement preventive measures to reduce defects and improve process robustness.
• Apply quality engineering tools and continuous improvement methodologies to drive sustainable improvements.
• Promote quality best practices and a culture of continuous improvement.

Non-Conformance & Risk Management

• Support the investigation, containment, and resolution of non-conformances.
• Conduct risk assessments and support activities such as PFMEA, control plans, and change management.
• Ensure quality risks are identified, assessed, and mitigated effectively.

Quality Systems & Compliance

• Support the maintenance and continuous improvement of the Quality Management System (QMS).
• Ensure compliance with quality procedures, standards, customer requirements, and regulatory expectations.
• Participate in internal, customer, and certification audits and support the timely closure of findings.

Data Analysis & Reporting

• Develop and maintain quality metrics, dashboards, and reports.
• Use data analysis to drive decision-making, improve processes, and measure performance.
• Communicate quality trends, risks, and improvement recommendations to stakeholders.

Manufacturing & Operational Support

• Partner with manufacturing teams to improve process performance and product quality.
• Support production trials, process validations, new product introductions, and process changes.
• Assist with supplier quality investigations and improvement activities as required.

Quality Leadership & Collaboration

• Work collaboratively across functions to achieve quality objectives and business goals.
• Provide guidance on quality tools, problem‑solving, and quality system requirements.
• Support site quality initiatives and continuous improvement programmes.

Who are You?

Bachelor’s degree in engineering (mechanical, electrical, industrial, or related field).

Experience in product quality, manufacturing engineering, or reliability engineering.

Strong understanding of quality tools and methodologies (e.g., 8D, FMEA, PPAP, DOE).

Familiarity with industry standards and regulatory requirements relevant to the product line.

Proficiency with data analysis tools and statistical methods.

Excellent problem‑solving, communication, and cross-functional collaboration skills.

We are Offering...

Our people are the heart of our business and we offer an exceptional range of benefits when joining which include:

• For this role, we are offering a salary starting from £36,000 per annum
• Private medical insurance
• Healthcare Cash Plan and Employee Assistance Programme
• Life assurance
• Enhanced Company pension
• Subsidised on-site canteen
• Free on-site parking

Equal Opportunity Employer

All qualified applications will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category applicable under federal, state and local laws.