Product Performance Manager

TN United Kingdom; London; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading company in the media sector is seeking a Product Performance Manager to enhance delivery processes for diverse products. The successful candidate will play a key role in establishing governance frameworks and improving data reporting mechanisms, contributing to both D2C and B2B markets.

Benefits

Flexible 35-hour working week

26 days holiday plus additional day

Parental leave for up to a year

Defined contribution pension scheme

Access to courses and career progression workshops

Qualifications

• Experience in project, product or delivery management.
• Experience writing documentation.
• Expertise in managing and analyzing data to measure effectiveness.

Responsibilities

• Support the development of a governance framework for Studios Product Group.
• Manage reporting cycles and maintain portfolio-level updates.
• Establish a communication plan for the team and stakeholders.

Skills

Analytical skills

Project management

Data analysis

Communication

Financial budgeting

Tools

Tableau

Monday.com

Job description

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We are seeking a highly organised and analytical Product Performance Manager to enhance the consistency, communication and effectiveness of the governance, principles, and frameworks in our Product Delivery process. This role spans a diverse portfolio of products in both Direct-to-Consumer (D2C) and Business-to-Business (B2B) markets.

The successful candidate will have the opportunity to shape this new role, working with the Head of Product Performance to develop a Product Performance function delivering across the entire portfolio. They will also play a key role in driving collaboration and the sharing of best practices within the team.

Role Responsibility:

Governance Framework

• Support the development and ongoing maintenance of a new live document capturing the governance framework for Studios Product Group.
• Develop and deliver a communication plan to introduce the new framework, work with leadership to embed it, and gather feedback to adapt the framework as needed.

Data & Reporting

• Manage reporting cycles and maintain portfolio-level updates, establishing an overall reporting structure and processes.
• Conduct regular team surveys, maintain dashboards, and support leadership in analysing survey results and tracking follow-up actions.

Communication

• Support in establishing a communication plan for the team and stakeholders, and collate important updates to share across team channels.
• Responsible for the planning and running of SPG town halls.

Finance Support & Budget Tracking

• Provide finance support across SPG and work with Finance to establish and embed new processes.
• Partner with Finance to ensure our budget tracking remains up to date and our recharging is accurate.

Recruitment & Onboarding

• Oversee tracking of recruitment across SPG and alignment with Finance.
• Support managers and new starters during the onboarding process.
  

WHAT DOES IT TAKE?

ESSENTIAL CRITERIA;

• Experience in project, product or delivery management
• Experience inwriting documentation
• Experience planning, monitoring and reporting, as well as detecting and resolving problems
• Expertise in managing and analysing data to measure effectiveness and demonstrate value
• Experience identifying opportunities, constraints and enabling sharing of best practice
• Strong understanding of financial budgeting and forecasting.

DESIRABLE CRITERIA;

• Product knowledge and experience working with a continuous delivery mindset
• Knowledge of using OKRs (Objectives & Key Results) to measure value
• Experience in using Tableau, Piano, or other data analysis and visialisation tools
• Experience in using Monday.com or other planning tools.
  

LIFE AT BBC STUDIOS

We don’t focus simply on what we do – we also care how we do it. Our values and the way we behave are important to us. Please make sure you’ve read about our values and behaviours

The BBC is committed to building a culturally diverse workforce, that represents the audiences we serve, and encourages applications from candidates from any background, especially people from diverse communities. Equity of opportunity is important to us, and we endeavour to make our processes equal, fair and meritocratic for everybody. More information on our D&I plan can be found .

BBC Studios puts sustainability at the heart of everything we do both onscreen and offscreen, including delivering against the BBC Group’s science-based Net Zero targets. More information on sustainability at BBC Studios can be found

We are proud to share that we are a Level 2 Disability Confident Employer and if you require any reasonable adjustments in order to apply please contact us on k.

WHAT YOU WILL GAIN FROM WORKING AT BBC STUDIOS

• We offer a competitive salary package
• Flexible 35-hour working week for work-life balance
• 26 days holiday (plus an additional day which is a Corporation Day) with the option to buy an extra 5 days
• Parental leave for new parents, regardless of gender, of up to a year with 18 weeks fully paid
• A defined contribution pension scheme with employer contributions up to 10%; and life assurance (at 4 times annual salary), eligibility for discounted dental, health care, gym and much more through salary sacrifice
• Excellent career progression – access to courses, webinars, workshops and the opportunity to work in different areas of the organisation
  

NEXT STEPS

We appreciate your interest in this position and understand how important this opportunity is to you. Due to the high volume of interest we may need to close the application period earlier than anticipated. This step is necessary to ensure we can provide a high level of attention and service to all applicants. Thank you for your understanding.

Please note: If you were to be offered this role, the BBC will conduct Employment screening checks which include Reference checks; Eligibility to work checks; and if applicable to the role, Safeguarding and Adverse media/Social media checks. Any offer made is conditional on these checks being satisfactory.