Product Owner Technology - Product & Engineering (Customer Experience Tribe) · Nottingham ·

ENSEK Ltd; Nottingham; On-site; GBP 45,000 - 75,000; Full time

Job summary

An established industry player in the energy sector is seeking a dynamic Product Owner to join their innovative team. In this role, you will collaborate closely with the Product Manager to translate strategic initiatives into actionable backlogs, ensuring alignment with engineering teams and stakeholders. Your ability to analyze complex product requirements and engage effectively with clients will be key to enhancing customer experiences. This role offers the opportunity to work in a supportive environment where teamwork and collaboration are valued, making a significant impact on the delivery of cutting-edge energy solutions.

Qualifications

• Ability to analyze complex product requirements and influence stakeholders.
• Experience managing multiple projects effectively.

Responsibilities

• Translate the Product Roadmap into actionable initiatives.
• Collaborate with engineering teams to align on implementation details.
• Drive the definition of user journeys and customer experiences.

Skills

Analytical Skills

Project Management

Client-focused Approach

Communication Skills

Teamwork

Agile Methodologies

Job description

We are a technology business operating in the global energy sector.

ENSEK has become the go-to option for top energy suppliers across the globe. Why? Because our technology represents a significant step change away from the legacy systems that have historically dominated the market. It’s also massively cheaper to adopt the ENSEK solution, with no loss in customer service or standards.

But by far the biggest reason why ENSEK is the best choice in energy supplier software is because of the people who work here and their endless enthusiasm, energy, and the way they support their colleagues. All our clients comment on what great people we have. Our people are our superpower.

That is where you come in.

ROLE SUMMARY

Reporting to the Product Manager, the Product Owner takes agreed product initiatives, breaks them down, and shares them with their squad. The Product Owner has a detailed understanding of a particular domain and the underlying technology. They have the necessary technical understanding to ensure the appropriate use of logic that the coded solution might capture. While maintaining a detailed view of the initiative and the objective, you will write user stories and create test criteria that demonstrate clarity to the team. You will involve them as early as appropriate to ensure their input helps shape the solution.

KEY RESPONSIBILITIES

1. Work with the Product Manager to translate the Product Roadmap into a backlog of initiatives.
2. Engage the engineering team within your squad to align on approach and implementation details.
3. Facilitate stakeholder reviews to capture sufficient details on customer product requirements, ensuring all parties are fully represented.
4. Drive the definition of user journeys and the customer experience, working with a design team to deliver wireframes and UX; you will own the concept.
5. Break down epics into features and PBIs to ensure value is realized at the right time.
6. Attend team and product initiative meetings; collaborate with the squad to ensure that all stories are refined, understood, and ready for development.
7. Plan and schedule the ‘Ready for Dev’ backlog of stories for the squad to deliver, central to achieving their flow.
8. Work with the Product Manager to monitor product KPIs and metrics, discussing and reprioritizing as needed.
9. Maintain documentation associated with the product with the same diligence as the software to ensure visibility and comprehension of all elements.
10. Add value to the experience of our clients, colleagues, and stakeholders by practicing and promoting ENSEK values.
11. Promote and maintain a positive, results-oriented work environment, building partnerships and teamwork across ENSEK.

TECHNICAL SKILLS:

1. Ability to analyze complex product requirements, influence, and persuade others.
2. Ability to manage multiple projects, planning, and organizing effectively.
3. Client-focused approach, utilizing knowledge and experience, demonstrating diplomacy and tact.

SOFT SKILLS:

1. Excellent communicator with the ability to influence others across the business.
2. A flexible attitude and ability to thrive in a high-pressure environment.
3. Values teamwork, with experience working in a remote team being advantageous.
4. Proven ability to engage with and develop strong relationships with customers and stakeholders.
5. Experience working in an agile environment and within the Energy/Utilities sector would be advantageous but not essential.