Product Owner, Digital Solutions

Mercer; Greater London; Hybrid; GBP 70,000 - 100,000; Full time

Benefits offered by this job

Professional development opportunities

Inclusive culture

Career opportunities and benefits

Job summary

Marsh in London is seeking a Product Owner to lead the delivery of digital products within the Mercer Operations & Technology, Application Solutions team. You will partner with senior leaders and external stakeholders to drive timely decisions and manage the product lifecycle in an Agile environment.

The role emphasises wealth management and financial services experience, with a focus on delivering business value and governance across releases.

Qualifications

• Experience with the Software Development Lifecycle, particularly Agile Scrum.
• Commercial awareness with the ability to understand the value of developments and present the business case.
• Experience as a Product Owner or Senior Business Analyst.
• Previous experience using Agile methodologies.

Responsibilities

• Define and oversee the delivery of the applications development roadmap and full product lifecycle for assigned products.
• Identify and document business value and projected ROI of product enhancements.
• Manage business needs, prioritise and manage backlog, and maintain a single roadmap.
• Approve technical design, manage feature scope and trade-offs, and coordinate user acceptance testing.
• Verify product deliverables meet acceptance criteria and secure sign-off from business stakeholders.
• Support business readiness, provide release updates, and offer governance and oversight to maximise business value.
• Support leadership with key performance measurements, defining and regularly reporting to demonstrate delivery of business value.

Skills

Agile Scrum

Product Owner

Commercial awareness

Stakeholder management

Job description

We are looking for a talented professional to join our Mercer Operations & Technology, Application Solutions team. Based in London you will take on the critical role of Product Owner for both new and existing digital products. In this role, you will cultivate strong partnerships with senior business leaders and external stakeholders, acting as a trusted advisor to drive timely decision‑making and navigate trade‑offs throughout the product lifecycle. Success in this position requires working effectively within an Agile environment.

This opportunity is especially well‑suited for candidates with experience in wealth management, retirement, or the broader financial services sector, including banking.

We will count on you to:

• Define and oversee the delivery of the applications development roadmap and full product lifecycle for assigned products.
• Identify and document business value and projected return on investment of product enhancements.
• Manage business needs, prioritise and manage backlog, and maintain a single roadmap.
• Approve technical design, manage feature scope and trade‑offs, and coordinate user acceptance testing.
• Verify product deliverables meet acceptance criteria and secure sign‑off from business stakeholders.
• Support business readiness, provide release updates, and offer governance and oversight to maximise business value.
• Support leadership with key performance measurements, defining and regularly reporting to demonstrate delivery of business value.

What you need to have:

• Experience with the Software Development Lifecycle, particularly Agile Scrum.
• Commercial awareness with the ability to understand the value of developments and present the business case.
• Experience as a Product Owner or Senior Business Analyst.
• Previous experience using Agile methodologies.

What makes you stand out?

• Product Owner experience within Scrum (Product Owner certification desirable).
• Project Management experience.
• Aha! Product Management experience.

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well‑being.

Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow us on LinkedIn and X.

Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at [e-mail].

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office‑based teams will identify at least one “anchor day” per week on which their full team will be together in person.

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