Product Owner - Clinical Trial Supplier Enablement

Amgen SA; Cambridge; On-site; GBP 75,000 - 110,000; Full time

Job summary

Amgen seeks a Product Owner for Clinical Trial Supplier Enablement to lead the CTSE product team, defining strategy, roadmap, and operating model for external supplier technology capabilities across global trials.

You will partner with GDO, Enterprise Tech, Information Security, and supplier organizations to deliver secure, scalable, user-focused solutions for FSP, fully outsourced studies, and supplier management.

Qualifications

• Degree educated and relevant experience in Life Sciences, Biotechnology, Information Systems, Digital Product Management, or a related field.
• Strong understanding of clinical development, clinical trial technologies, and external supplier models, including CROs and specialty providers such as labs, imaging, and logistics.
• Proven experience leading global technology products and Agile teams, defining product strategy and roadmaps, and delivering measurable business value.
• Strategic, collaborative, customer-focused, accountable, and adaptable, with strong business acumen and the ability to balance value, risk, and technical constraints.
• Strong people leadership, executive influencing, communication, negotiation, and cross-functional collaboration skills.
• Experience balancing business needs with information security, regulatory, and third-party risk requirements; knowledge of cloud, integration, APIs, digital workplace, secure collaboration, and identity technologies.
• Experience managing complex cross-functional initiatives, technology budgets, vendors, operational performance, and competing priorities.
• Practical experience with SAFe or similar Agile frameworks; familiarity with Jira, Jira Align, Confluence, Power BI, DevOps, automation, AI-enabled tools, and product analytics is advantageous.
• Experience with supplier onboarding, governance, third-party technology risk, and platforms such as Microsoft 365, Entra ID, Azure Virtual Desktop, and Island Browser. SAFe POPM, CSPO, ITIL, or Business Analysis certifications are a plus.

Responsibilities

• Define the CTSE product strategy, roadmap, and operating model for supplier-enabled technologies.
• Lead delivery and continuous improvement of tech capabilities supporting FSP, fully outsourced studies, and supplier management.
• Build trusted partnerships with business, technology, security, and supplier leaders to align priorities and drive business outcomes.
• Lead and develop the product team, fostering Agile delivery, innovation, automation, and operational excellence.
• Ensure supplier-facing technologies meet information security, regulatory, compliance, and enterprise architecture requirements.
• Drive secure collaboration, B2B connectivity, digital workspace, and supplier identity capabilities across the supplier ecosystem.
• Lead technology transformation and change initiatives impacting global supplier populations.
• Establish and monitor product KPIs covering adoption, supplier experience, service quality, and business value.
• Manage technology risks, operational issues, dependencies, and executive escalations across supplier-facing services.
• Represent CTSE in strategic planning, portfolio governance, investment decisions, and leadership forums.
• Evaluate emerging technologies and industry trends to improve supplier productivity, security, scalability, and user experience.

Skills

Product ownership

Agile leadership

Strategic thinking

Cross-functional collaboration

Security & regulatory understanding

Supplier management

Vendor management

SAFe experience

Education

Bachelor's degree in Life Sciences, Biotechnology, Information Systems, Digital Product Management, or related field

Tools

Jira

Jira Align

Confluence

Power BI

DevOps

AI-enabled tools

Job description

If you feel like you’re part of something bigger, it’s because you are. At Amgen our shared mission—to serve patients—drives all that we do. It is key to our becoming one of the world’s leading biotechnology companies. We are global collaborators who achieve together—researching, manufacturing and delivering ever-better products that reach over 10 million patients worldwide. It’s time for a career you can be proud of. Join us.

PRODUCT OWNER - CLINICAL TRIAL SUPPLIER ENABLEMENT

LIVE

What you will do

In this vital role you will lead the Clinical Trial Supplier Enablement (CTSE) Product Team, defining the product strategy, roadmap, and operating model for technology capabilities that enable external suppliers to support Amgen’s global clinical trials.

You will lead a multidisciplinary team and partner across Global Development Operations (GDO), Enterprise Technology, Information Security, Digital Workplace, and external supplier organizations to deliver secure, compliant, scalable, and user-focused solutions supporting Functional Service Providers (FSP), Fully Outsourced Studies, and Supplier Management.

• Own the CTSE product vision, strategy, roadmap, investment priorities, and overall product success.
• Lead delivery and continuous improvement of technology capabilities supporting FSP, Fully Outsourced Studies, and Supplier Management.
• Build trusted partnerships with business, technology, security, and supplier leaders to align priorities and drive business outcomes.
• Lead and develop the product team, fostering Agile delivery, innovation, automation, and operational excellence.
• Ensure supplier-facing technologies meet information security, regulatory, compliance, and enterprise architecture requirements.
• Drive secure collaboration, B2B connectivity, digital workspace, and supplier identity capabilities across the supplier ecosystem.
• Lead technology transformation and change initiatives impacting global supplier populations.
• Establish and monitor product KPIs covering adoption, supplier experience, service quality, operational performance, and business value.
• Manage technology risks, operational issues, dependencies, and executive escalations across supplier-facing services.
• Represent CTSE in strategic planning, portfolio governance, investment decisions, and leadership forums.
• Evaluate emerging technologies and industry trends to improve supplier productivity, security, scalability, and user experience.

WIN

What we expect of you

We are all different, yet we all use our unique contributions to serve patients. What we seek in you as an experienced professional, are these qualifications and skills:

• Degree educated and relevant experience in Life Sciences, Biotechnology, Information Systems, Digital Product Management, or a related field.
• Strong understanding of clinical development, clinical trial technologies, and external supplier models, including CROs and specialty providers such as labs, imaging, and logistics.

• Proven experience leading global technology products and Agile teams, defining product strategy and roadmaps, and delivering measurable business value.
• Strategic, collaborative, customer-focused, accountable, and adaptable, with strong business acumen and the ability to balance value, risk, and technical constraints.
• Strong people leadership, executive influencing, communication, negotiation, and cross-functional collaboration skills.
• Experience balancing business needs with information security, regulatory, and third-party risk requirements; knowledge of cloud, integration, APIs, digital workplace, secure collaboration, and identity technologies.
• Experience managing complex cross-functional initiatives, technology budgets, vendors, operational performance, and competing priorities.
• Strategic, collaborative, customer-focused, accountable, and adaptable, with strong business acumen and the ability to balance value, risk, and technical constraints.
• Practical experience with SAFe or similar Agile frameworks; familiarity with Jira, Jira Align, Confluence, Power BI, DevOps, automation, AI-enabled tools, and product analytics is advantageous.
• Experience with supplier onboarding, governance, third-party technology risk, and platforms such as Microsoft 365, Entra ID, Azure Virtual Desktop, and Island Browser. SAFe POPM, CSPO, ITIL, or Business Analysis certifications are a plus.

THRIVE

What you can expect of us

As we work to develop treatments that take care of others, so we work to care for our teammates’ professional and personal growth and well-being.

• Vast opportunities to learn and move up and across our global organization
• Diverse and inclusive community of belonging, where teammates are empowered to bring ideas to the table and act
• Generous Total Rewards Plan comprising health, finance and wealth, work/life balance, and career benefits

Equal Opportunity Statement

Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

We will ensure that individuals with disabilities are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.