Product Owner - Clinical Trial Supplier Enablement

Amgen; Cambridge; On-site; GBP 70,000 - 95,000; Full time

Job summary

Amgen is seeking a Product Owner for Clinical Trial Supplier Enablement (CTSE) to lead the CTSE Product Team, defining strategy, roadmap, and operating model for technology that enables external suppliers to support Amgen’s global clinical trials.

You will partner across Global Development Operations, Enterprise Technology, Information Security, Digital Workplace, and external supplier organisations to deliver secure, compliant, scalable, and user-focused solutions for FSP, Fully Outsourced

Qualifications

• Degree educated in Life Sciences, Biotechnology, Information Systems, Digital Product Management, or related field.
• Strong understanding of clinical development and external supplier models (CROs, labs, imaging, logistics).
• Proven experience leading global technology products and Agile teams with measurable business value.
• Strategic, collaborative, customer-focused with risk and value balancing.
• Strong leadership, communication, negotiation, and cross-functional collaboration.
• Experience balancing business needs with information security, regulatory and third-party risk.
• Experience with SAFe or similar frameworks; familiarity with Jira, Jira Align, Confluence, Power BI, DevOps is advantageous.
• Experience with supplier onboarding, governance and platforms like M365, Entra ID, Azure Virtual Desktop; certifications are a plus.

Responsibilities

• Own the CTSE product vision, strategy, roadmap, investment priorities, and overall product success.
• Lead delivery and continuous improvement of technology capabilities for FSP and supplier management.
• Build trusted partnerships with business, technology, security, and supplier leaders to align priorities.
• Lead and develop the product team, fostering Agile delivery, innovation, and automation.
• Ensure supplier-facing technologies meet information security, regulatory, compliance, and EA requirements.
• Drive secure collaboration, B2B connectivity, digital workspace, and supplier identity capabilities.
• Lead technology transformation and change initiatives impacting global supplier populations.
• Establish and monitor product KPIs covering adoption, supplier experience, service quality, and value.
• Manage technology risks, operational issues, dependencies, and escalations across services.
• Represent CTSE in strategic planning, portfolio governance, and leadership forums.
• Evaluate emerging technologies to improve supplier productivity, security, and UX.

Skills

Agile leadership

Product strategy

Roadmaps

Stakeholder management

Cross-functional collaboration

Leadership

Jira Align

Confluence

Power BI

DevOps

Education

Degree in Life Sciences or related field

Tools

Jira

Jira Align

Confluence

Power BI

DevOps

Job description

If you feel like you’re part of something bigger, it’s because you are. At Amgen our shared mission—to serve patients—drives all that we do. It is key to our becoming one of the world’s leading biotechnology companies. We are global collaborators who achieve together—researching, manufacturing and delivering ever-better products that reach over 10 million patients worldwide. It’s time for a career you can be proud of. Join us.

PRODUCT OWNER - CLINICAL TRIAL SUPPLIER ENABLEMENT

LIVE

What You Will Do

In this vital role you will lead the Clinical Trial Supplier Enablement (CTSE) Product Team, defining the product strategy, roadmap, and operating model for technology capabilities that enable external suppliers to support Amgen’s global clinical trials.

You will lead a multidisciplinary team and partner across Global Development Operations (GDO), Enterprise Technology, Information Security, Digital Workplace, and external supplier organizations to deliver secure, compliant, scalable, and user-focused solutions supporting Functional Service Providers (FSP), Fully Outsourced Studies, and Supplier Management.

• Own the CTSE product vision, strategy, roadmap, investment priorities, and overall product success.
• Lead delivery and continuous improvement of technology capabilities supporting FSP, Fully Outsourced Studies, and Supplier Management.
• Build trusted partnerships with business, technology, security, and supplier leaders to align priorities and drive business outcomes.
• Lead and develop the product team, fostering Agile delivery, innovation, automation, and operational excellence.
• Ensure supplier-facing technologies meet information security, regulatory, compliance, and enterprise architecture requirements.
• Drive secure collaboration, B2B connectivity, digital workspace, and supplier identity capabilities across the supplier ecosystem.
• Lead technology transformation and change initiatives impacting global supplier populations.
• Establish and monitor product KPIs covering adoption, supplier experience, service quality, operational performance, and business value.
• Manage technology risks, operational issues, dependencies, and executive escalations across supplier-facing services.
• Represent CTSE in strategic planning, portfolio governance, investment decisions, and leadership forums.
• Evaluate emerging technologies and industry trends to improve supplier productivity, security scalability, and user experience.

WIN

What We Expect Of You

We are all different, yet we all use our unique contributions to serve patients. What we seek in you as an experienced professional, are these qualifications and skills:

• Degree educated and relevant experience in Life Sciences, Biotechnology, Information Systems, Digital Product Management, or a related field.
• Strong understanding of clinical development, clinical trial technologies, and external supplier models, including CROs and specialty providers such as labs, imaging, and logistics.
• Proven experience leading global technology products and Agile teams, defining product strategy and roadmaps, and delivering measurable business value.
• Strategic, collaborative, customer-focused, accountable, and adaptable, with strong business acumen and the ability to balance value, risk, and technical constraints.
• Strong people leadership, executive influencing, communication, negotiation, and cross-functional collaboration skills.
• Experience balancing business needs with information security, regulatory, and third-party risk requirements; knowledge of cloud, integration, APIs, digital workplace, secure collaboration, and identity technologies.
• Experience managing complex cross-functional initiatives, technology budgets, vendors, operational performance, and competing priorities.
• Strategic, collaborative, customer-focused, accountable, and adaptable, with strong business acumen and the ability to balance value, risk, and technical constraints.
• Practical experience with SAFe or similar Agile frameworks; familiarity with Jira, Jira Align, Confluence, Power BI, DevOps, automation, AI-enabled tools, and product analytics is advantageous.
• Experience with supplier onboarding, governance, third-party technology risk, and platforms such as Microsoft 365, Entra ID, Azure Virtual Desktop, and Island Browser. SAFe POPM, CSPO, ITIL, or Business Analysis certifications are a plus.

THRIVE

What You Can Expect Of Us

As we work to develop treatments that take care of others, so we work to care for our teammates’ professional and personal growth and well-being.

• Vast opportunities to learn and move up and across our global organization
• Diverse and inclusive community of belonging, where teammates are empowered to bring ideas to the table and act
• Generous Total Rewards Plan comprising health, finance and wealth, work/life balance, and career benefits

Equal Opportunity Statement

Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. We will ensure that individuals with disabilities are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.