Product Owner (BOH)

Tria; London; Hybrid; GBP 80,000; Full time

Job summary

A well recognized restaurant group in London is seeking a Product Owner to take full ownership of back-of-house systems. You will collaborate closely with fellow product owners, develop product roadmaps, and enhance operational efficiency by managing vendor relationships. This hybrid role offers a salary of circa £80,000 plus benefits and a chance to drive innovation in restaurant operations.

Qualifications

• Experience in managing back-of-house systems.
• Strong knowledge of operational efficiency tools.
• Excellent communication skills for feedback collection.

Responsibilities

• Lead product lifecycle for back-of-house systems.
• Develop product roadmap with operations and vendors.
• Drive system improvements based on feedback.
• Support in vendor management and contract renewals.

Skills

System/Application Management

Hospitality or retail experience

Experience with 'Fourth' platform

Agile methodologies

Vendor relationship management

Job description

Product Owner

Location: London (Hybrid)

Salary: Circa 80,000 + benefits

We're working with a well recognised restaurant group on the recruitment of a Product Owner. This individual will take full ownership of the back of house system and drive the progression of restaurant-facing operations systems that enforce how people, stock and operations are managed.

This is a unique opportunity to shape the user experience, collaborating closely with fellow product owners, engaging with third-party vendors, and partnering with restaurant leaders to drive innovation and impact.

Responsibilities:

• Lead the full product lifecycle for all back-of-house systems, including workforce management, inventory, operations, and compliance tools.
• Collaborate with restaurant operations and vendor partners to develop and refine a strategic product roadmap.
• Ensure all tools effectively drive operational efficiency, regulatory compliance, and alignment with business goals
• Communicate with all areas of the business to gain structured feedback on system improvements.
• Support with renewing vendor contracts, performance reviews, vendor escalations based on input from Commercial and Service Delivery Colleagues.

Skills we are looking for:

• Experience in System/Application Management.
• Experience in the hospitality or retail industry.
• Previous experience using 'Fourth', the hospitality management platform.
• Exposure to agile and product ways of working.
• Experience managing vendor relationships.

If this Product Owner position matches your skillset, we would love to hear from you! Please apply directly or reach out