Product Owner, BaaS Developer Experience

JR United Kingdom; London; On-site; GBP 50,000 - 90,000; Full time

Job summary

An innovative firm is seeking a Product Owner for their Developer Experience team. In this pivotal role, you will lead the charge in building and managing an API Gateway that empowers clients with intuitive APIs. Your expertise in BaaS or SaaS environments will be crucial as you collaborate with product managers and technical writers to enhance user experiences. This position offers a unique opportunity to shape the future of developer engagement while ensuring high-quality documentation and processes. If you are passionate about API-led technology and eager to drive measurable results, this role is perfect for you.

Qualifications

• Experience as a Product Owner or similar in a BaaS or SaaS environment.
• Strong understanding of APIs and backend development.

Responsibilities

• Lead the Developer Experience team in managing the new API Gateway.
• Collaborate with the Product Manager to shape Developer Experience strategy.

Skills

Product Ownership

API Management

Stakeholder Management

B2B Product Development

User Research

SaaS Knowledge

Tools

JIRA

Job description

Social network you want to login/join with:

col-narrow-left

Client:

NatWest

Location:

London, United Kingdom

Job Category:

Other

-

EU work permit required:

Yes

col-narrow-right

Job Views:

4

Posted:

05.05.2025

Expiry Date:

19.06.2025

col-wide

Job Description:

Join us as a Product Owner, BaaS (Developer Experience)

Join us as a Product Owner, BaaS (Developer Experience)

What you'll do

Join and lead our Developer Experience team - building, migrating to, and running our new API Gateway to enable our clients to empower their propositions with simple, intuitive APIs and clear documentation.

• Work with the Product Manager for your business area to shape, own, and execute a strategy and roadmap for Developer Experience within BaaS.
• Expand and mature the Developer Experience offered through user research, understanding client needs, competitor analysis, feedback loops, tooling, etc.
• Provide and maintain a view for the Technical Writers within the team of upcoming product features and initiatives that may require external facing documentation.
• Work with your team members to embed a developer experience mindset across all teams at NW Boxed.
• Work with the BA in the team to promote an API & Docs first approach through exploration and implementation of new processes.
• Prioritise the squad backlog in consultation with the cross-functional team and stakeholders as we migrate public facing APIs from our existing technology provider to our own platform.
• Break epics into detailed user stories and feature specifications in JIRA for the team to pick up and build.

The skills you'll need

You should have a background as a Product Owner, Product Manager, or a similar role in a BaaS or SaaS software development environment. This experience should be complemented by your ability to innovate, partner, and collaborate with customers or colleagues to implement the best digital experiences for our clients.

Additionally, you’ll be expected to have:

• Experience leading successful B2B or B2B2C products in a product ownership role within an API-led technology organization through all stages of the product lifecycle.
• Strong understanding of API (and associated documentation), backend application development.
• Relevant experience in areas such as SaaS, BaaS, Embedded Finance.
• High attention to detail, with proven ability to manage multiple, competing priorities in detailed and complex topics.
• Excellent stakeholder management skills across product and engineering teams.
• Demonstrated ability to produce conclusive and measurable results.

Additional advantageous experience includes:

• Experience working with API Gateways.
• Experience of ‘developer experience’ as a product.
• Coaching and mentoring experience for junior product roles such as BA.