Product Owner, BaaS Developer Experience

NatWest Group; London; Remote; GBP 60,000 - 75,000; Full time

Job summary

A leading bank in the UK seeks a Product Owner for its Developer Experience team. You will manage the migration and building of the API Gateway, ensuring seamless digital experiences through user research and stakeholder collaboration. The ideal candidate will possess a strong background in BaaS or SaaS environments, demonstrated leadership, and experience in API development. This remote-first role offers an opportunity to innovate and shape strategies for enhancing client interactions through technology.

Qualifications

• Background as a Product Owner or Product Manager in BaaS or SaaS.
• Experience leading B2B products in an API-led technology organization.
• Strong understanding of API and backend application development.

Responsibilities

• Lead Developer Experience team in building and migrating APIs.
• Shape and execute strategy and roadmap for Developer Experience.
• Prioritize squad backlog while migrating public facing APIs.

Skills

Innovation

Collaboration

Stakeholder Management

Attention to Detail

Job description

Join us as a Product Owner, BaaS (Developer Experience)

What you'll do

Join and lead our Developer Experience team - building, migrating to and running our new API Gateway to enable our clients to empower their propositions with simple, intuitive APIs and clear documentation.

• Work with the Product Manager for your business area to shape, own and execute a strategy and roadmap for Developer Experience within BaaS
• Expand and mature the Developer Experience offered through user research, understanding client needs, competitors analysis, feedback loops, tooling etc
• Provide and maintain a view for the Technical Writers within the team of upcoming product features and initiatives that may require external facing documentation
• Work with your team members to embed developer experience mindset across all teams at NW Boxed
• Work with the BA in the team to promote an API & Docs first approach through the exploration and implementation of new processes
• Prioritise the squad backlog in consultation with the cross-functional team and stakeholders as we migrate public facing APIs from our existing technology provider to our own platform
• Break epics into detailed user stories and feature specifications in JIRA for the team to pick up and build

The skills you'll need

You'll need a background as a Product Owner, Product Manager, or a similar position in a BaaS or SaaS software development environment. This'll be paired with your ability to innovate, partner and collaborate with customers or colleagues to implement the best digital experiences for our clients.

Furthermore, you’ll be expected to have:

• Experience leading successful B2B or B2B2C products in the capacity of a product ownership role in an API led technology organisation through all stages of the product life cycle
• Strong understanding of API (and associated documentation), backend application development
• Relevant experience in some of the following areas: SaaS, BaaS, Embedded Finance,
• High attention to detail including proven ability to manage multiple, competing priorities whilst working in detailed and complex topics
• Excellent stakeholder management skills working across the product and engineering organisation with a wide set of teams
• Demonstrated ability to produce conclusive and measurable results

Additional experience which will be advantageous to your application:

• Experience working with API Gateways
• Experience of ‘developer experience’ as a product
• Coaching and mentoring experience for more junior product roles e.g. BA

Hours

35

Job Posting Closing Date:

26/06/2025 Ways of Working:Remote First