Product Owner and Manager

Gamma; Manchester; Hybrid; GBP 60,000 - 85,000; Full time

Benefits offered by this job

Annual leave

Private medical insurance

Pension contributions

Parental leave

Life assurance

Share save

EV & Cycle scheme

Employee discounts

Volunteer day

Job summary

Gamma is seeking a Product Owner Manager to lead cross-functional teams and shape the backlog for business communication solutions. You will collaborate with stakeholders across product, tech, and sales to define journeys and actionable roadmaps.

In a hybrid Manchester-based role, you’ll drive discovery, translate customer needs into clear requirements, and balance value, feasibility, and risk to maximize outcomes. Agile, Jira/Confluence experience preferred.

Qualifications

• Deep understanding of customer needs and translating them into clear requirements.
• Technical, business and commercial awareness with excellent communications.
• Experience developing and prioritising product backlogs.
• Proficiency in analysing data, forming theories, and action plans.
• Excellent stakeholder management and ability to challenge appropriately.
• Able to manage a demanding workload with multiple priorities.
• Experience in Agile environments with multi-disciplinary teams.
• Familiarity with Confluence, JIRA, Trello, Lucid, and MS 365.
• Understanding of agile artifacts and ceremonies.

Responsibilities

• Build, own, and maintain a transparent Product Backlog using Jira.
• Own the 1-n product backlog across portfolios with other POMs and leadership.
• Define end-to-end user story maps and journey maps with stakeholders.
• Develop and distribute Product roadmaps for a 12-month horizon.
• Embed Product Discovery & Validation with end users, technologists, and sales.
• Own and communicate delivery commitments and dependencies.
• Assess proposed changes and document viable options with colleagues.
• Be a central reference for changes and communicate impacts.

Skills

Customer requirements understanding

Technical & commercial awareness

Backlog management

Data analysis

Stakeholder management

Prioritisation

Agile experience

Jira/Confluence/Trello

Agile ceremonies

Tools

Confluence

JIRA

Trello

Lucid

Microsoft 365

Job description

A Bit About Us

At Gamma we provide voice, data, and mobile solutions to businesses across the UK, Germany, Spain, and the Benelux region.

Our people are at the heart of everything we do. When you join us, you’ll be part of a collaborative, forward-thinking team that’s transforming how businesses connect and communicate globally.

We’re growing fast, but we never lose sight of what matters: our people. Whether you're looking to develop your skills, take on new challenges, or make a meaningful impact, Gamma is the place to do it.

What is the role responsible for?

Working as part of a cross-functional team, the POM is responsible for delivering exceptional products and services which help our customers to manage their business communication needs.

Working in a fact-based, experience-based, and evidence-based manner, the POM is responsible for ranked, product backlogs underpinned by empirical product discovery and validation. The POM facilitates and orchestrates a framework for setting, prioritising, defining, validating requirements to deliver quantifiable business outcomes and value.

The POM assists in driving innovation through the adoption of appropriate technologies.

What will you be doing day-to-day?

Here are a few examples of what you could be involved with:

• Build, own, and maintain a Product Backlog that is both visible and transparent, using appropriate tooling such as Jira.
• Ownership of the 1-n product backlog, working with other POMs, Senior POMs, Lead POM & Delivery & Design Director to build aligned, ranked cross portfolio backlog.
• Working with key stakeholders, define end-to-end user story maps and customer journey maps and identify future development needs.
• Develop, maintain, and distribute Product roadmaps to provide clarity on value outcomes of all planned work over a 12-month period.
• Working with end users, Technologist and Channel and Sales teams, embed a culture of Product Discovery & Validation, while taking risks associated with value, viability, usability and feasibility into consideration.
• Own and communicate our delivery commitments, ensuring dependencies on all delivery teams are understood and aligned.
• Review and assess the impact of proposed changes and, working with colleagues, help facilitate documented assessments of viable options so that solutions can be agreed upon and defined
• Be a central point of reference for all changes related to the product, communicating clearly how changes can impact one another

What you’ll bring

You don’t need experience in everything listed—but we’re especially keen to hear from people with some of the following skills:

• Experience developing a deep understanding of customer needs and translating them into clear requirements
• Able to combine technical competence with business and commercial awareness and excellent communications skills
• Knowledge of and experience in developing and prioritising product backlogs
• Proficiency in analysing data, forming theories, and developing action plans
• Excellent stakeholder management skills and confidence to challenge others in an appropriate way
• Ability and capacity to manage a demanding workload, handle conflicting priorities and a proven success rate of delivering high-quality products, quickly and at scale
• Experience of working in an Agile environment with multi-disciplinary teams
• Experience in using tools such as Confluence, JIRA, Trello, Lucid and Microsoft 365 suite
• An understanding of various agile artifacts and ceremonies, and how to effectively work with engineering teams within these frameworks

What do we offer you?

• 25 days annual leave + birthday
• Subsidised private medical insurance
• 5.1% matched pension contributions
• Enhanced parental leave
• Life assurance and Income protection
• Share save and incentive plans
• Electric Vehicle and Cycle scheme
• Employee discounts
• Volunteer day

A few things to note

We require all candidates to be eligible to work in the UK and pass a basic DBS check.

If you don’t meet every requirement but feel you could thrive in this role, we would still encourage you to apply.

This role is hybrid 3-days onsite from our Manchester office.

Gamma is an equal-opportunity employer committed to building diverse, inclusive teams where everyone feels valued and can be their authentic selves. We welcome applicants from all backgrounds, especially those underrepresented in our industry. As a family-friendly employer, we foster a culture of trust, autonomy, and flexibility to support your work-life balance and help you thrive at Gamma.