Product Owner (12 months FTC)

System C; Leeds; Hybrid; GBP 60,000 - 75,000; Full time

Benefits offered by this job

Hybrid work model

Flexible wellbeing benefits

Development opportunities

Recognition programmes

Job summary

System C is the UK's leading health and social care software and services company, delivering innovative technology for health, social care and education. We seek a Product Owner to turn customer challenges into valuable product outcomes and to shape solutions with Product Management, Engineering and UX teams.

You'll own the product backlog, translate requirements into user stories, prioritise work for maximum value, and collaborate across sprint planning, releases and stakeholder demos.

Qualifications

• Experience in product ownership or similar product-focused roles.
• Strong stakeholder management and communication abilities.
• Ability to analyse requirements, identify risks and make informed decisions.
• Experience writing user stories and acceptance criteria.
• Strong understanding of Agile delivery methods including Scrum.
• Experience prioritising and managing product backlogs.
• Knowledge of Jira, Aha! or similar PM tools.
• Ability to adapt to changing priorities and evolving business needs.
• Collaborative approach with a strong sense of ownership and accountability.

Responsibilities

• Own and manage the product backlog for your product area.
• Translate business and customer requirements into clear user stories and acceptance criteria.
• Prioritise work to maximise customer and commercial value.
• Work closely with Engineering teams through sprint planning, refinement and delivery activities.
• Help define release scope and contribute to release planning.
• Monitor progress against delivery plans and communicate risks and dependencies.
• Facilitate customer engagement activities, including demonstrations, feedback sessions and focus groups.
• Support go-to-market activities and product launches.
• Develop deep domain expertise and confidently demonstrate product capabilities to stakeholders.
• Represent Product Management in day-to-day delivery decisions.

Skills

Product ownership experience

Stakeholder management

Communication skills

Requirements analysis

Risk identification

User stories

Acceptance criteria

Agile/Scrum

Backlog management

Collaboration

Ownership

Adaptability

Tools

Jira

Aha!

Job description

System C is the UK's leading health and social care software and services company. For more than 35 years, we have been helping organisations deliver better care through innovative technology. Our solutions support professionals across health, social care and education, helping improve outcomes for millions of people.

We are looking for a Product Owner who thrives in a collaborative, fast-moving environment and enjoys turning customer challenges into valuable product outcomes.

This role is an opportunity to work at the heart of product development, partnering with Product Management, Engineering, UI/UX teams and customers to shape solutions that solve real-world problems.

What you'll be doing

• Own and manage the product backlog for your product area
• Translate business and customer requirements into clear user stories and acceptance criteria
• Prioritise work to maximise customer and commercial value
• Work closely with Engineering teams through sprint planning, refinement and delivery activities
• Help define release scope and contribute to release planning
• Monitor progress against delivery plans and communicate risks and dependencies
• Facilitate customer engagement activities, including demonstrations, feedback sessions and focus groups
• Support go-to-market activities and product launches
• Develop deep domain expertise and confidently demonstrate product capabilities to stakeholders
• Represent Product Management in day-to-day delivery decisions

What we're looking for

• Experience working as a Product Owner or in a similar product-focused role
• Strong stakeholder management and communication skills
• Ability to analyse requirements, identify risks and make informed decisions
• Experience writing user stories and acceptance criteria
• Strong understanding of Agile delivery methods including Scrum
• Experience prioritising and managing product backlogs
• Knowledge of tools such as Jira, Aha! or similar product management platforms
• Ability to work effectively within changing priorities and evolving business needs
• A collaborative approach combined with a strong sense of ownership and accountability

Why System C?

At System C, we're driven by a mission to improve health and care outcomes through technology. We foster a supportive environment where people can grow, learn and make a meaningful impact.

You'll be joining a business that values:

• Collaboration and teamwork
• Accountability and ownership
• Integrity and doing the right thing
• Personal and professional development

Alongside a competitive rewards package, you'll have access to flexible wellbeing benefits, development opportunities and recognition programmes designed to help you succeed.

At System C, we believe great work happens when flexibility and collaboration come together. All our roles are offered on a hybrid basis, with colleagues spending a minimum of two days each week in the office to connect, create, and grow together. (Excludes associate and field-based roles).

We prioritise transparency in our job requirements and selection criteria, ensuring they are based solely on the essentials needed for effective job performance. We consciously avoid assumptions that could skew our perception of a candidate’s suitability for hire.

Our recruitment practices are designed to ensure that no applicant is unfairly disadvantaged by procedures or requirements that disproportionately affect protected groups without being essential for the job.

For every position, we develop a detailed job description and person specification. This approach maintains our focus on the true demands of the role and the skills, experience, and qualifications necessary. During interviews, we involve multiple interviewers where possible to further mitigate unintentional bias, thereby promoting a fair and equitable hiring process.