Product Owner

Overview

It’s a great time to join Screwfix. Thanks to the hard work of our team and record-breaking sales, we’re proud to be one of the fastest-growing retailers in the UK. And we want to pass that growth onto you.

We are seeking an outstanding Payments Product Owner to join our team. This individual will be the primary expert in managing our payment systems, ensuring a seamless and secure customer journey.

The ideal candidate will have a robust background in managing payment system providers for online platforms. They will be responsible for documenting and overseeing the integration of various payment types, staying current with the latest technologies such as digital wallets and diverse customer payment options. It is crucial that they excel in creating a payment process that is both intuitive and highly efficient for our users.

Collaboration is a vital aspect of this role. We are looking for someone who can work effortlessly with developers, marketing teams, and external partners. A customer-centric mindset and strong problem-solving skills are essential to enhance the overall payment experience and drive innovation. Fully remote contract available with occasional travel requirements to London and our head office in Yeovil for ad-hoc collaboration/workshops & team meet ups.

Work-Life Balance:

Enjoy the best of both worlds: Our hybrid working offering includes face-to-face collaboration at our welcoming Head Office and flexible hours to fit life’s priorities, whether it’s the school run or personal time.

Belonging & Growth:

From day one, you’ll feel part of a team that values your voice and supports your growth. We’re proud to champion diversity because we know unique perspectives make us stronger. Whether starting out or looking for your next step, you’ll thrive here.

Sustainability That Matters:

We’re committed to creating a better future, taking bold steps to reduce carbon emissions, use sustainable packaging, and innovate for a greener world. Sustainability drives everything we do, and we’re proud to make a real impact for our planet and future generations.

Join Screwfix and discover a workplace where you can belong, grow, and help build a more sustainable future.

Responsibilities

• Engages stakeholders through gaining critical input to understand priorities and dependencies.
• Creates the value stream road map and vision for business area based on business and IT requirements.
• Works collaboratively with external 3rd parties and other Kingfisher/Screwfix teams to plan, determine, prioritise implementation of solutions.
• Gather input, own and manage the backlog and prioritises these in a clear roadmap, in conjunction with stakeholders.
• Work with business teams to define the proposition & proposal behind the features - documents respective assumptions and suggests a scope for the minimal viable proposition (MVP).
• Agrees and tracks key metrics with stakeholders to measure output and delivery results against objectives.
• Leads ongoing refinement effort to make sure each team has work prepared for the next sprint, ahead of existing sprint delivery. Adjusts scope where necessary based on sprints outputs.
• Works with teams and Delivery Lead on planning product releases, ensuring key stakeholders are engaged and delivery is planned and in alignment with other business priorities.
• Works closely with Solutions Architect to align product and the technical vision.
• Understands technical trade-offs made by IT teams and architects with regards to the value stream.
• Ensures technical complexity is taken into account for backlog prioritisation alongside business value.
• Tracks progress towards the release of a product through detailed planning methodology and review.
• Collaborates with IT/stakeholders in prioritising defect or bug resolution.
• Monitors and shares value stream benefits achievement with development team and key stakeholders.

Qualifications

• Analytical with confident IT literacy and PC skills.
• Project management experience of IT related change/delivery within logistics.
• Strong team player who uses initiative and diplomacy when liaising with internal and external customers.
• Knowledge of agile working practices - desirable.
• Strong influencing and facilitation skills.
• Strong networking and team working ability across all work levels.
• Able to build, engage, lead and deliver using robust project methodology.

At Screwfix, Your Wellbeing Comes First:

We’re dedicated to helping you thrive at work and at home. With a fantastic range of benefits, opportunities for self-development, and an annual discretionary bonus of up to 20%, we put your wellbeing at the heart of everything we do.

Your Wellbeing, Our Priority:

Health Support: 24/7 GP services, discounted gym memberships, and wellness resources like PepTalk.

Financial Wellbeing: Up to 14% employer pension contributions, life cover of up to 4x salary, and tools like Wagestream to track earnings and save.

Everyday Perks: 20% staff discounts at Screwfix and B&Q, savings on bikes, and exclusive offers via the Hapi app.

Opportunities to Grow: We believe in self-development and creating space for you to thrive. With access to training, career growth, and support networks, we’ll help you build a brighter future.

We believe in equity for all. Please let us know at careers@screwfix.com if you need any additional support or adjustments when it comes to your application.