Product Owner

ENGINEERINGUK; London; Hybrid; GBP 40,000 - 80,000; Full time

Job summary

An established industry player at one of the world's most iconic airports is seeking a Product Owner to lead innovative digital initiatives. This role will involve managing multiple product backlogs and collaborating with cross-functional teams to enhance customer experiences and drive revenue growth through strategic digital platforms. Join a dynamic team that values diversity and inclusivity, offering a unique work environment filled with opportunities for personal and professional growth. If you are passionate about digital transformation and have a knack for stakeholder engagement, this is the perfect opportunity for you.

Benefits

Private Health Insurance

Performance-Based Bonuses

Generous Annual Leave

Market-Leading Pensions

Learning and Development Opportunities

Qualifications

• Experience in managing product backlogs and delivery teams.
• Strong understanding of digital strategies and e-commerce.

Responsibilities

• Manage product backlogs for VIP & B2B platforms to enhance digital experiences.
• Engage with stakeholders for strategic alignment and optimize delivery processes.

Skills

Product Management

Stakeholder Engagement

Agile Methodologies

Digital Strategy

Education

Bachelor's Degree

Relevant Certifications

Tools

JIRA

Confluence

Job description

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Job Description

The Product Owner - VIP & B2B Platforms will contribute to Heathrow's Digital Strategy by managing 2-3 Product Backlogs aligned with this strategy. They lead Delivery Teams (including Managers, Designers, Developers, Testers) to optimize delivery processes and create innovative digital experiences. The role involves driving content to boost conversion and revenue through the commercial B2B API portal, as well as engaging 3rd Party Stakeholders and Heathrow business for strategic alignment.

About Us

There's something so special about working at the world's most iconic airport. Its sights. Its sounds. Its constant air of excitement. Heathrow is an amazing backdrop to a career filled with unique opportunities.

Every day, you'll discover a world full of fresh possibilities and end the day buzzing with stories to tell, as you encounter people from all cultures, nationalities and experiences. A world full of pride for what we do and no end of exciting career prospects to explore.

It brings out the best in all of us. And inspires everyone to deliver on our ambitious plans. Together, we're working to welcome millions more passengers while ensuring aviation can continue to be a force for good by leading global efforts in sustainability.

Our rewards

We offer competitive salaries and excellent benefits that will support you now and in the future. As well as performance-based annual bonuses and our longer-term Share in Success Bonus plans, we also offer generous annual leave allowances and market-leading pensions. With family friendly policies, access to private health insurance and a wide range of wellbeing tools, we'll support you to be at your best inside and outside work. And of course, we'll provide varied learning and development opportunities too. Here you'll find everything you need for a fulfilling career journey that can take you in exciting directions.

Working Location

Our Hybrid working approach offers the opportunity for colleagues in some roles to work from home for an average of two days a week, providing the flexibility to work in an agile way whilst ensuring we deliver for the operational needs of Heathrow. Working arrangements vary from team to team and will be confirmed during the recruitment process. You'll need to be based in the UK and within a commutable distance to Heathrow.

Sustainable Travel to work

Heathrow's Sustainable Travel Guide sets out easy and sustainable travel options that everyone can access.

Equal Opportunities

As an equal opportunities employer, we encourage applications from all. We believe that diverse talent makes us stronger - not least because we welcome passengers from all corners of the globe, every single day. Heathrow is an accessible place to work. With five diversity networks, we champion inclusivity and celebrate individuality.

About the Team

Heathrow is a city within a city. And there's no place like it when it comes to the scale of our ambitions. You'll be part of a Customer team that drives our profitability across everything from retail, property and airport transport, through to passenger services, forecasting and contracts with airlines. Customer insight is at the heart of what we do, supported by a strong commercial strategy. We have a pioneering agenda for digital, e-commerce and innovation, as we look to transform the way our passengers spend at our airport.

We believe the best way to drive growth across our iconic airport is by improving the services offered within it. So although we know generating income is critical to driving our business forward, we're also passionate about delivering the best possible passenger experience. You'll help us to get the balance right - not least so we can continue investing in an airport that leads the world.