Product Owner

Lorien; Hounslow; Hybrid; GBP 129,150; Full time

Job summary

A leading technology consultancy is seeking an experienced Digital Product Owner to drive the development of 'My Account' and loyalty features for a major UK transport hub. The suitable candidate will work with three development teams, prioritise product backlogs, and leverage data to improve user experience. This full-time role offers a hybrid working model, with the requirement of being in the office three days weekly. Competitive compensation at £700/day. Candidate should have strong stakeholder management skills and experience in B2C environments.

Qualifications

• Proven experience as a Product Owner in B2C environments.
• Understanding of loyalty programs and CRM backgrounds.
• Ability to coordinate among multiple suppliers and teams.

Responsibilities

• Own and prioritise product backlogs for 'My Account' features.
• Coordinate delivery across various channels and suppliers.
• Use data-driven insights to enhance product offerings.
• Collaborate with various business stakeholders.

Skills

Product Owner experience in B2C environments

Experience with 'My Account' section of a website

Comfortable with multi-channel delivery

Stakeholder management

Job description

Overview

We’re looking for an experienced Digital Product Owner to lead the development of “My Account” and loyalty features across web and app channels for a major UK transport hub. You’ll work with three development teams and suppliers, driving improvements in user experience and supporting large‑scale transformation projects.

Key responsibilities:

• Own and prioritise product backlogs for 'My Account' and loyalty features
• Coordinate delivery across multiple channels and suppliers
• Use data and insights to drive product enhancements
• Collaborate with stakeholders across the business

About you:

• Product Owner experience in B2C environments
• Experience with 'My Account' section of a website or loyalty programme
• Comfortable with multi‑channel delivery and complex stakeholder landscapes
• CRM or loyalty background is a plus; highly technical web experience not essential

Details:

• Permanent role, 3 days/week in the office

Additional information

Referrals increase your chances of interviewing at Lorien by 2x

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Marketing and Information Technology

Industries

Airlines and Aviation and Retail

Job title and compensation

Product Owner – Hybrid – £700/day Outside | WealthTech Platform | Investing | Investment Products | EIS

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