Product Owner

MADIC UK; Guildford; On-site; GBP 45,000 - 60,000; Full time

Job summary

A retail technology provider in Guildford is seeking a motivated Product Owner to enhance delivery across retail systems including POS and digital services. This role is a great opportunity for individuals with backgrounds in Business Analysis or QA looking to take on more responsibility in backlog management and sprint planning. The successful candidate will collaborate with the Product Team to ensure high-quality delivery, documenting requirements and acceptance criteria effectively.

Qualifications

• Experience in Business Analysis, QA, or similar roles.
• Exposure to agile environments.
• Strong written and verbal communication skills.

Responsibilities

• Write clear and testable acceptance criteria.
• Prepare backlog items for sprint planning.
• Gather and document functional requirements.

Skills

Business Analysis

Quality Assurance (QA)

Agile delivery

Communication skills

Stakeholder management

Job description

Overview

MADIC UK are looking for a motivated and detail-oriented Product Owner to support delivery across our retail systems working across POS, Back Office, fuel, payments, loyalty, and digital services.

This role is ideal as a next step for someone with experience in Business Analysis, QA, systems support, or junior product roles who is ready to take greater ownership of backlog refinement and sprint delivery.

The Product Owner will work closely with the Product Team to refine high-level requirements into clear, structured, build-ready backlog items. While this role does not own the product roadmap, it plays a critical part in ensuring high quality delivery and reducing ambiguity for development teams.

Knowledge and Experience

Who we are looking for

• Works effectively under their own initiative with minimal supervision
• Takes ownership of tasks and follows them through to completion
• Seeks support when appropriate and escalates issues early
• Communicates technical concepts clearly and concisely to customers and non-technical audiences
• Manages stakeholder expectations professionally and confidently
• Is organised, structured, and detail-focused
• Maintains a pragmatic, solutions-oriented mindset, when managing conflicting priorities.

Skills & Experience

• Experience in Business Analysis, QA, systems support, or similar role
• Exposure to agile delivery environments
• Experience writing user stories or functional requirements
• Strong written and verbal communication skills
• Comfortable working with technical teams
• Experience within retail, POS, payments, or operational systems is advantageous but not essential.

Main missions

• Write clear, structured, and testable acceptance criteria
• Prepare backlog items ready for sprint planning
• Gather and document functional requirements from stakeholders
• Map business processes and identify operational impacts
• Support QA and UAT with validation and clarification
• Communicate progress, risks, and constraints to stakeholder

Deadline for applications is Friday 3rd April