Product Owner

Global Payments Inc.; Cambridge; On-site; GBP 70,000 - 90,000; Full time

Job summary

Global Payments Inc. in Cambridge is seeking a Product Owner to shape the future of global commerce within our Card Acceptance team. You’ll work with product management and stakeholders to translate strategy into actionable user stories and priorities.

You’ll participate in Agile ceremonies, refine features, write specifications, and collaborate across teams to deliver end-to-end changes. This role demands strong analytical skills, API awareness, and a customer‑first ROI mindset.

Qualifications

• Knowledge of agile methodologies (SCRUM/SAFe) and product ownership practices.
• Strong analytical and problem-solving abilities.
• Experience in scoping product roadmap initiatives, refining epics/features, writing and prioritising user stories and defining acceptance criteria.
• Ability to understand multiple user journeys and regional requirements.
• Understanding of APIs, their design and lifecycle.
• Excellent interpersonal skills and ability to work cross-functionally.

Responsibilities

• Collaborate with product management and stakeholders to understand strategy, context, and customer problems.
• Act as an ambassador for the product with internal and external stakeholders.
• Participate in Agile ceremonies and provide business direction to the team with a customer-first mindset.
• Assist Product Management with design and delivery of new features and enhancements.
• Refine features with specifications and acceptance criteria; map data for stories.
• Prioritise backlog items and maintain Jira with high quality.
• Demonstrate work regularly to stakeholders for feedback and sign-off.
• Plan product releases with cross-functional teams.
• Provide updates on milestones and risks; escalate blockers when needed.
• Own changes end-to-end, resolve issues, and drive continuous improvement.
• Produce specifications and user/training guides; support handover to BAU.

Skills

Agile methodologies

Analytical skills

Roadmap scoping

User stories & acceptance

APIs understanding

Cross-functional collaboration

Stakeholder engagement

Job description

Ready to take your career global?

Make your mark at one of the biggest names in payments. We’re looking for a

Ready to take your career global? Make your mark at one of the biggest names in payments. We’re looking for a Product Owner to join our ever evolving Card Acceptance team and help shape the future of global commerce.

What You’ll Own

• You will work closely with product management and business stakeholders to understand our product strategy, the wider industry context, strategic initiatives and problems and opportunities for our customers, internal teams and operational colleagues.
• Act as an ambassador for the product internally and externally working with all stakeholders to analyse their requirements and design.
• Play a role in Agile ceremonies such as stand‑ups, sprint planning, review and retrospective sessions and provide business direction to the team, with an outside in, customer first and return on investment (ROI) mindset.
• Assist Product Management with the design and delivery of new features and existing feature enhancements where required.
• Own the refinement of features, providing supporting information, document specifications and carrying out data analysis/mapping as necessary to enable the creation of stories with the team that deliver real value and meet the Definition of Ready with clear acceptance criteria.
• You will clearly articulate the priority and desired outcome of items in the team backlog and ensure it is maintained within Jira at a high level of quality.
• You and your team will provide regular demonstrations of your work to maintain a feedback loop with critical stakeholders to ensure changes meet acceptance criteria and are signed off.
• You will work with cross-functional teams to plan product releases.
• You will provide regular updates and feedback on team performance against key milestones, highlighting any items impacting on successful delivery and escape issues/ risks appropriately.
• You will own your changes from end to end - investigating and resolving issues/challenges, mitigating/managing blockers, obtaining feedback, and constantly seeking improvement.
• You will produce specifications and user/training guides as necessary and support the handover of delivered changes from the Product Team into BAU.
• Other related duties assigned as needed.

What You’ll Bring

• Qualifications/certifications and relevant experience in a software development environment as a Business Analyst or Product Owner
• Knowledge of agile methodologies
• Strong analytical and problem‑solving abilities
• Demonstrated experience in scoping product roadmap initiatives, refining epics/ features, writing and prioritising user stories and defining acceptance criteria
• Experience of creating detailed specifications and user/ training guides
• Ability to understand multiple user journeys and regional requirements
• An understanding of APIs, their design and lifecycle
• Excellent interpersonal skills, the ability to work cross‑functionally and across organisational boundaries with multiple internal and external stakeholders engagement

It’s a bonus if you have

• Experience in financial services, especially Card processing, POS or Finance would be advantageous

About The Team

Our inclusive and global teams win together every day. We’re proud to have the best minds in the industry, who you can learn from as you grow your career. The people, the energy, the connections - it’s unmatched. Come and be part of an ever‑evolving company and get dynamic opportunities that go beyond borders.

What makes a Globalpayer?

Globalpayers think like a client, act like an owner and win as one team. We’re curious and innovative - always finding better ways to deliver impact. We empower each other to make decisions, and it’s our passion that drives excellence in everything we set out to do.

Does this sound like you? Then you sound like a Globalpayer.