Product Owner

fan3; Basildon; Remote; GBP 50,000 - 70,000; Full time

Job summary

fan3 is seeking a motivated Product Owner to lead their product management function in a fast-paced, innovative environment. This role involves shaping the product vision, managing development processes, and ensuring seamless customer experiences. The ideal candidate will have experience in technology-driven environments, particularly with blockchain and NFTs, and will play a critical role in defining and scaling groundbreaking products.

Benefits

Flexible working hours

Support for personal interests

Collaborative team environment

Qualifications

• Proven experience as a Product Owner or similar role in a technology-driven environment.
• Detail-oriented with a high aptitude for writing clear user stories.
• Strong analytical skills with the ability to derive insights from user data.

Responsibilities

• Act as the product owner for fan3’s full suite of products.
• Organize, manage, and prioritize the product backlog in Jira.
• Collaborate cross-functionally with engineering, design, marketing, and customer success teams.

Skills

Analytical skills

Organizational skills

Cross-functional collaboration

Detail-oriented

Customer acquisition

Education

Experience as a Product Owner

Understanding of blockchain and NFTs

Tools

Jira

Job description

fan3 is building a new entertainment ecosystem: a platform that gives artists control and ownership of their data, and puts genuine tickets in the hands of genuine fans.

A team born in music and creativity, we believe in enhancing direct connection through emerging technologies and real-world experiences. We aim to extend global fan engagement beyond just tickets, bringing fans closer to their idols.

We believe fan loyalty should be recognized and rewarded. Artists successfully use our fraud prevention tools to authenticate fandom and distribute genuine tickets to genuine fans, achieving outlier results.

The mission: a revolutionized music industry, free of bots, scammers, and scalpers. Owned by those who create it and those who love it.

Product overview:

At the forefront of innovation, we are developing cutting-edge products, including NFC-enabled physical items and NFT-integrated smartphone passes. These solutions grant fans exclusive access to pre-sales, premium content, merchandise, and unique experiences. Our adoption rate at live events has reached 80%, with over half a million users on the platform. Following a successful funding round, we are gearing up for rapid product development and business expansion.

Role overview:

We are seeking a motivated and strategic Product Owner to lead and evolve our product management function. This role will help shape our product vision, manage development processes, and ensure seamless customer experiences.

What you will be responsible for:

• Act as the product owner for fan3’s full suite of products, currently overseen by the CTO.
• Organize, manage, and prioritize the product backlog in Jira with the help of the CTO.
• Translate business requirements set out by the leadership team into user stories and acceptance criteria for engineering deliverables.
• Help the CEO and CTO define, refine, and evolve the product strategy and roadmap.
• Collaborate cross-functionally with engineering, design, marketing, and customer success teams to ensure alignment and execution.
• Gather and analyze user feedback and market trends to enhance product offerings.
• Support customer acquisition efforts by onboarding new artists and improving their experience with our platform.
• Act as a bridge between artists, fans, and technology, ensuring the product meets industry and user needs.
• Conduct hands-on QA testing to uphold product quality and reliability.

What you will have done before:

• Proven experience as a Product Owner or similar role in a technology-driven environment.
• Understanding of blockchain, NFTs, and their applications in the entertainment industry.
• Experience managing product backlogs and workflows in Jira.
• Detail-oriented, with a high aptitude for writing clear user stories with comprehensive acceptance criteria.
• Exceptional organizational and prioritization skills.
• Ability to work cross-functionally with engineering, design, and business teams.
• Strong analytical skills with the ability to derive insights from user data and market research.
• Experience in customer acquisition, onboarding, and relationship management.
• Hands-on approach with a willingness to engage in QA and troubleshooting.
• Passion for music, entertainment, and emerging technologies.
• Be part of an exciting, high-growth, venture-backed company at the forefront of blockchain and entertainment innovation.
• Work with top artists and contribute to shaping the future of fan engagement.
• Play a critical role in defining and scaling a groundbreaking product.
• Join a collaborative and forward-thinking team with a strong vision and mission.

How we will support you:

Working at the leading edge of innovation can be exhausting. Achieving things that haven’t been done before requires focus, adaptability, and bravery. We understand this and will endeavor to provide a wide range of support tools for our teams.

People are not happy or effective when they are tired or stressed, so we encourage you to take some time off (phone actually off!) every quarter. We also encourage you to share your outside interests with us, and we will support you in finding time to pursue what’s important to you.

How we work:

We are intentional and brave. We stay true to our values and always support each other. We don’t shy away from difficult conversations and approach them with candor and respect. Working at fan3, you will be given the autonomy to create impact, and we believe trust is given, not earned.

As such, we work flexibly and remotely. We have a globally distributed team and operate in a decentralized way, staying true to the digital revolution we are part of. We expect you to own and be accountable for your outcomes. Technology sits at the heart of our collaboration and task management, and we are always looking to learn and adapt how we work.

Diversity, equity, and inclusion:

At fan3, we embrace differences and celebrate our individual stories and qualities that make us all unique. We all had a life before Web3, and these lived experiences bring richness and strength to our culture, creativity, and innovation. We believe that diverse perspectives lead to stronger outcomes, bigger solutions, and braver ideas.

Web3 is democratizing access to opportunity, creativity, and prosperity. We see our role as building a better internet, starting with ourselves. How we show up, how we hire, and how we behave are all part of this effort.

It is everyone’s responsibility to promote diversity, equity, and inclusion. We will continually evaluate our progress and make improvements.

If you are passionate about building game-changing products in the entertainment industry and thrive in a fast-paced, innovative environment, we’d love to hear from you!