Product Operations & Change Lead

Anaplan

Manchester

On-site

GBP 65,000 - 90,000

Full time

14 days+

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Job summary

Anaplan, a leading AI-infused planning platform, is seeking a highly motivated Business Operations Manager in Manchester to lead product ops and cross-functional initiatives within GPTO. You will partner with Product and Engineering to optimize processes, roadmaps and the product development lifecycle, leveraging data-driven insights to drive improved outcomes.

The role emphasizes change management, stakeholder engagement, and the delivery of scalable dashboards and reporting, in collaboration

Qualifications

Extensive experience in Product Management, Product Ops or Business Operations within a Product or Technology organization.
Proficiency in project management tools and change management frameworks.
Excellent problem-solving skills with the ability to navigate ambiguity and manage competing priorities.
Exceptional interpersonal and communication skills, with a track record of influencing stakeholders and leading cross-functional teams.
Strong attention to detail and a results-driven mindset.
Strong knowledge of project and change management methodologies (PMP, Agile, or PROSCI certifications preferred).

Responsibilities

Improve Product Development processes, tools/ AI and reporting best practices.
Lead quarterly product intake, prioritization and roadmap planning process with GPTO and Go to market key stakeholders.
Enhance existing roadmap reporting, improve automated reporting from a system of record (e.g. Jira Align).
Plan, execute, and oversee operational projects, ensuring alignment with organizational goals.
Develop and manage project timelines, budgets, and deliverables, tracking progress against key milestones.
Identify risks and implement mitigation strategies to ensure project success.
Develop and execute change management strategies to support the adoption of new processes, systems, and tools.
Create and deliver operationalization plans that incorporate comms, enablement material, training and executive level reporting to drive cross org awareness and adoption of new processes, systems and Tooling/AI.
Lead process improvement workshops and mapping of end to end processes to identify key pain points.
Analyze existing workflows and identify opportunities to enhance efficiency and scalability.
Collaborate with cross-functional teams to implement process improvements and ensure adoption.
Build and operationalize new frameworks, reporting and dashboards to drive continuous improvement.
Develop and present key information to senior leaders to drive alignment and secure buy in for change intiatives.
Build trust and relationships with key stakeholders in product, and technology teams to align on priorities and deliver strategic goals.
Build and maintain key documentation using PowerPoint, Confluence and Excel and propose productivity improvement using AI tools.
Use data and metrics to assess process performance and drive improvements.
Prioritize pain points and calculate ROI for improvement opportunities.