Product Manager X4

TN United Kingdom; London; On-site; GBP 50,000 - 80,000; Full time

Job summary

An established industry player is seeking a skilled Product Manager with expertise in Customer Relationship Management (CRM) and Microsoft Dynamics 365. This role involves overseeing the entire product lifecycle for CRM solutions, collaborating with public sector stakeholders, and developing a strategic product roadmap. You will coordinate with cross-functional teams to ensure successful delivery and monitor product performance for continuous improvement. If you are passionate about CRM technology and have a strong background in the public sector, this opportunity is perfect for you. Join a forward-thinking team dedicated to making a difference.

Qualifications

• 5+ years in product management, focusing on CRM systems.
• Proven background in the public sector with unique challenges.

Responsibilities

• Oversee product lifecycle for CRM solutions from concept to launch.
• Collaborate with stakeholders to define product features and specifications.

Skills

Product Management

Customer Relationship Management (CRM)

Microsoft Dynamics 365 (D365)

Project Management

Analytical Skills

Communication Skills

Education

5+ years of experience in product management

Certification in Microsoft Dynamics 365

Tools

Microsoft Dynamics 365

Agile methodologies

Job description

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Job Benefits: Inside IR35

We are currently seeking an experienced Product Manager with a strong background in Customer Relationship Management (CRM) and expertise in Microsoft Dynamics 365 (D365) to join our team.

Key Responsibilities:

• Oversee the entire product lifecycle for CRM solutions, from initial concept through to launch and ongoing optimization.
• Collaborate with public sector stakeholders to identify needs, gather requirements, and define product features and specifications.
• Develop and maintain a strategic product roadmap that aligns with organizational goals and public sector requirements.
• Coordinate with cross-functional teams, including development, design, and marketing, to ensure the successful delivery of CRM solutions.
• Monitor product performance, analyze user data, and collect feedback to inform continuous improvement efforts.
• Stay abreast of the latest trends, best practices, and advancements in CRM technology, particularly within the public sector.
• Provide training, support, and documentation to ensure end-users can effectively utilize CRM tools.
• Ensure compliance with relevant regulations and standards applicable to the public sector.

Qualifications:

• Minimum of 5 years of experience in product management with a focus on CRM systems.
• Proven background in the public sector, with a thorough understanding of its unique challenges and requirements.
• Extensive experience with Microsoft Dynamics 365 (D365), including customization, integration, and administration.
• Strong project management skills, with the ability to manage multiple initiatives simultaneously.
• Excellent analytical and problem-solving abilities, with a data-driven approach to decision-making.
• Superior communication and interpersonal skills, capable of working effectively with diverse teams and stakeholders.
• Demonstrated ability to think strategically while executing methodically.

Desirable Skills:

• Experience with additional CRM platforms and tools.
• Familiarity with Agile methodologies and practices.
• Certification in Microsoft Dynamics 365 or related CRM systems.
• Knowledge of data privacy regulations and compliance requirements in the public sector.