Product Manager - UK Consumer Duty

JPMorgan Chase & Co.; London; On-site; GBP 100,000 - 125,000; Full time

Job summary

A leading global financial services firm is seeking a Product Manager to drive product innovation and manage the product life cycle. The role involves developing product strategy, managing market research, and maintaining product backlogs to deliver high-quality solutions. Candidates should have product management expertise and a deep understanding of modern software development patterns, with a commitment to exceeding customer expectations in a dynamic environment.

Qualifications

• Experience in product management or relevant domain area.
• Advanced understanding of product development life cycle, design, and data analytics.
• Ability to lead product life cycle activities: discovery, ideation, development, and value management.
• Solid technical knowledge of modern software development patterns (APIs, micro-services).

Responsibilities

• Develop product strategy and vision that delivers customer value.
• Manage market research to uncover solutions and integrate them into product roadmap.
• Maintain product backlog supporting overall strategic roadmap.
• Track product's key success metrics including cost and reliability.

Skills

Product management expertise

Advanced product development knowledge

Leadership in product lifecycle

Technical knowledge of software patterns

Job description

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Job Description

You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.

As a Product Manager in Nutmeg, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of our internal customers (operations and trading), and developing modern, automated, scalable products that provide customer value and support business growth. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.

Job responsibilities

• Develops a product strategy and product vision that delivers value to customers.
• Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap.
• Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
• Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability

Required qualifications, capabilities, and skills

• Experience or equivalent expertise in product management or a relevant domain area.
• Advanced knowledge of the product development life cycle, design, and data analytics.
• Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management.
• Solid technical knowledge of modern software development patterns (APIs, event-driven architectures, micro-services).

Preferred qualifications, capabilities, and skills

• Experience working in post-trade (accounting, settlement, client servicing) domains.
• Experience with large-scale transformation programs.
• Familiarity with CASS rules and UK consumer duty laws.
• Demonstrated prior experience working in a highly matrixed, complex organization

About Us

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

About the Team

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.

The Digital team is dedicated to creating innovative, industry-leading products and experiences that help customers access, share and control their financial data so they can make smart decisions with their money. Teams enable innovation while adhering to the firm's data sharing principles of security, customer control and convenience, and privacy.