Product Manager, UK

Scan.com; London; Hybrid; GBP 50,000 - 65,000; Full time

Job summary

An innovative digital health scale-up is seeking a passionate Product Manager to drive product discovery and development. In this dynamic role, you will collaborate with cross-functional teams to enhance user experiences and deliver high-quality features. Your contributions will directly impact the success of our B2C and B2B platforms, making diagnostics more accessible and efficient. Join a forward-thinking company that values technology and customer-centric solutions, and help shape the future of healthcare with your strategic insights and collaborative spirit.

Benefits

Statutory Pension

Healthcare Plan

Flexible Working

Remote or Hybrid Options

Personal Development Budgets

28 Days Annual Leave

Wellness Budget

Access to Talking Therapy

All Necessary Equipment

Qualifications

• 2-4 years of experience in product management or UX roles.
• Strong understanding of product management methodologies and UX/UI design principles.

Responsibilities

• Drive product discovery, development, and execution for d2c and b2b brands.
• Collaborate with cross-functional teams to deliver innovative solutions.

Skills

Product Management

UX Design

Agile Methodologies

Data Analysis

Stakeholder Management

Education

Bachelor's Degree

Tools

JIRA

Confluence

Job description

We’re Scan.com, the digital health scale-up making diagnostics accessible, fast, and transparent. Our technology speeds up diagnoses for timely treatments, improving healthcare outcomes for hundreds of patients each day.

We’re doing diagnostics differently, with a portfolio of brands tailored to both patients and providers, all backed by our world-class customer operations team. Our B2C marketplace simplifies booking a scan, making it as straightforward for patients as booking a hotel. Our B2B platforms provide live scheduling at the point of care and harness AI to ease workflows for physicians, attorneys, and providers.

WHAT YOU WILL BE GETTING INVOLVED IN:

In this role, you will drive the product discovery, development, and execution of the uk.scan.com business. This means driving our acquisition, fulfillment, and post-scan experiences of our d2c and b2b brands in the UK.

You will work closely with cross-functional teams to break down product requirements, sequence features, and help deliver innovative solutions that meet the needs of our customers and drive business success.

While the needs of a scaling startup are subject to rapid change, we expect the following general responsibilities:

1. Discovery: Support our Head of Growth and Managing Director execute market research, analyze customer feedback, and collaborate with stakeholders to identify product opportunities and feature enhancements.

2. Product Strategy Alignment: Align strategic initiatives with the product roadmap. Ensure all leadership and engineers understand how roadmap items align with the strategic focus for the business.

3. Product Development: Work closely with engineering, design, and quality assurance teams to translate opportunities into a detailed specification. Drive the development process, ensuring timely delivery of high-quality features and releases.

4. Go-to-Market: Collaborate with operations, marketing, sales, and customer success teams to develop go-to-market materials for new product launches and feature releases. Define documentation, training, and operational workflows to drive adoption.

5. Customer Focus: Champion the voice of the customer throughout the product lifecycle. Conduct usability testing, user interviews, and data analysis to understand monitor success of product launches and validate the importance of feature requests

6. Performance Tracking: Monitor key performance indicators (KPIs) and metrics to report on the success of product initiatives. Monitor product performance, analyze data, and communicate anomalies to optimize user experience and influence iteration

7. Stakeholder Management: Build strong relationships with internal stakeholders, including senior leadership, operations team members, and finance teams. Communicate product updates, roadmap plans, and strategic priorities effectively to ensure alignment and support.

THE TOP 4 THINGS WE WANT YOU TO ACHIEVE IN YOUR FIRST 6 MONTHS ARE:

• Drive and ship core new d2c and b2b features to drive new business lines

• Enable a culture of gathering continuous insights. You’ll help the growth and business teams establish a culture of continuously gathering qualitative and quantitative data to inform feature development

• Establish strong relationships with cross-functional teams to collaborate on seamless execution and product delivery from ideation to launch and sustainment

• Take over product roadmap, ensuring that features are sequenced against business objectives, and clear requirements are handed off to engineers

WHAT YOU MIGHT BRING TO THE TABLE:

• 2-4 years of experience in product management or UX roles, preferably in marketplace and/or health tech, or tele-health products

• Proven track record of successfully launching and managing high visibility projects from conception to maturity. You’ve launched products customers love and are comfortable aligning lean teams to achieve well-defined business goals

• Strong understanding of product management methodologies, agile development practices, UX/UI design principles, and data-driven decision-making

• Strong collaboration skills and ability to communicate effectively with technical and non-technical stakeholders

• Ability to think strategically and execute tactically in a fast-paced, dynamic environment

• Passion for technology and innovation, with a customer-centric mindset

• Willingness to come to the London HQ office 3 times a week for close collaboration, team meetings, and events

HOW WE WILL INTERVIEW YOU:

We try to keep our interview process short to respect everyone’s time. Due to availability, there may be a change to the order of the interview process, but generally speaking, this is what you can expect:

1. Introductory call/interview with Devin, our Senior Talent Partner. The call is usually via telephone and will last around 30 minutes.

2. Should it feel like there is an initial fit for all, we will invite you to a 45-minute video call with Humale, VP of Product. This more structured interview will deep-dive into the role and technical needs.

3. All of our roles will have a small assessment stage. This might be in person, a take-home assessment or further video calls. Length varies, however, we are mindful that you will have your own work to do and, therefore, try to keep it as simple as possible.

4. Meet the leadership team, hiring manager, and/or other team members. Again, the meeting length varies depending on the number of people and whether it is in person or via video call.

5. Offer!

BENEFITS:

• £50k - £65k salary

• Statutory pension

• Healthcare plan

• All the equipment needed for you to do your role effectively

• Flexible working

• Remote or hybrid working options

• Personal Development budgets

• 28 days annual leave plus bank holidays

• Wellness budget to spend via a partner platform

• Access to talking therapy

• Inclusive policies designed by our team, for our team

Diversity at SCAN.COM

Scan.com is committed to eliminating discrimination and encouraging diversity within our team.

We strive to provide equality and fairness for all job applicants and employees, and never discriminate on the basis of gender, marital status, age, race, ethnicity, religion, or physical differences.

We are opposed to all forms of unlawful treatment and discrimination.

Our ambition is for our team and its Board to be representative of the diversity in society, and for every employee to feel respected and able to bring their best selves to work.