Product Manager - Tech Delivery

Bank of America; Chester; On-site; GBP 110,000 - 160,000; Full time

Benefits offered by this job

Private healthcare

Pension plan

Maternity/Paternity leave

Wellbeing resources

Job summary

Bank of America is seeking a Product Manager - Tech Delivery for its Chester location. You will own the strategy, roadmap, lifecycle, risk posture, and stakeholder outcomes for the enterprise network product enabling secure external connectivity with business partners and market participants.

You will lead cross-functional teams across architecture, product, engineering, and operations, driving resilience, modernization, and controlled delivery in a regulated financial environment.

Qualifications

• Substantial experience in enterprise network architecture, engineering or tech leadership.
• Experience with B2B, partner or extranet connectivity services.
• Ability to evaluate technical trade-offs and explain decisions to non-technical stakeholders.
• Proven leadership of cross-functional teams through complex delivery initiatives.
• Strong product management and programme execution capabilities.

Responsibilities

• Define the vision, multi-year strategy and quarterly roadmap for Business Partner Connectivity.
• Act as accountable business and technical authority for B2B Connectivity.
• Lead the B2B Product Cabinet and operating model across teams.
• Translate business demand into prioritised roadmaps and architectural decisions.
• Oversee end-to-end connectivity for trading, market data and partner services.
• Drive governance, risk, and operational health across regions.

Skills

Enterprise connectivity

Product management

Stakeholder management

Regulated environment

Cross-functional leadership

Executive communication

Bachelor’s degree or equivalent

Education

Bachelor’s degree or equivalent

Tools

CCNP/CCIE

CISSP/CCSP

Cloud architecture

Job description

Job Description: Job Title: Product Manager - Tech Delivery Corporate Title: Up to Senior Vice President Location: Chester

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Location Overview:

Find us in the city of Chester, a destination renowned for its culture, history, and beauty. Working at Bank of America Chester offers a far-reaching global career for a world-renowned organisation, whilst being ideally situated against the backdrop of the rolling North Wales hills and the banks of the serene River Dee.

Role Description:

As a Product Manager for Business Partner (B2B) Connectivity you will own the strategy, roadmap, lifecycle, risk posture, and stakeholder outcomes for the enterprise network product that enables secure connectivity with external business partners, financial market participants, financial exchanges, vendors, and other third-party ecosystems. The role requires a rare blend of product leadership, deep network architecture credibility, financial-services domain awareness, and the ability to lead cross-functional teams through complex, regulated, high-availability connectivity outcomes.

• Business Partner Connectivity is a service-based external networks product that sits at the intersection of lines of business, network architecture and engineering, operations, governance, security, and service delivery.
• This role leads the Product Cabinet for B2B Connectivity and partners closely with Product Architecture, Product Owners, Software Development and Automation, Network Delivery and Execution, PMO, Network Operations, Service Assurance, Governance, Service Engagement, and regional service delivery teams.
• The successful candidate must be able to earn credibility with sophisticated business and technology stakeholders by understanding the end-to-end connectivity patterns, architectural trade-offs, operational controls, risk obligations, and delivery realities that underpin business partner connectivity in a large financial institution.

Responsibilities:

• Define the vision, multi-year strategy and quarterly roadmap for Business Partner Connectivity, balancing business and financial market demand, regulatory obligations, modernisation, resilience, risk and operational health.
• Act as the accountable business and technical authority for B2B Connectivity, partnering with Markets and other business areas requiring secure, reliable external connectivity.
• Lead the B2B Product Cabinet and operating model, ensuring effective governance, clear accountability and timely decisions across architecture, product, engineering, operations and regional teams.
• Translate business demand into prioritised roadmaps, epics, architectural decisions, delivery commitments, operational requirements and measures of value.
• Align end-to-end connectivity architecture and oversee delivery for trading, exchanges, market data, clearing, settlement, vendors and other mission-critical partner services.
• Prioritise resilience, growth, lifecycle, vulnerabilities, production health and modernisation, providing clear trade-off recommendations and business impact assessments.
• Manage product lifecycle, controls and health, including performance, capacity, vulnerabilities, audit readiness, entitlements and compliance, ensuring timely remediation.
• Influence across a global matrix and collaborate with Security, Risk, Finance, Audit, Data Governance and Compliance to achieve controlled business outcomes.
• Communicate effectively at all levels through executive updates, decision papers, roadmaps, scorecards and technical summaries.
• Drive continuous improvement in automation, observability, inventory accuracy, onboarding, reliability and product transparency.

What we are looking for:

• Substantial experience in enterprise network architecture, engineering, product management or technology leadership within a large, regulated organisation.
• Extensive knowledge of enterprise connectivity, including LAN/WAN, routing, switching, network security, DNS/DDI, certificates, monitoring and secure external connectivity patterns.
• Demonstrable experience of B2B, partner, third-party, extranet, DMZ or market connectivity services within a large enterprise.
• Strong credibility with architecture and engineering teams, with the ability to evaluate technical trade-offs and articulate decisions in business terms.
• Proven leadership of cross-functional, matrixed teams through complex delivery, risk, lifecycle or transformation initiatives.
• Strong product management and programme execution capability, including roadmaps, prioritisation, governance, dependencies, risks and stakeholder management.
• Excellent executive communication and relationship-management skills across business, technology, risk and control functions.
• A relevant bachelor’s degree or equivalent practical experience.

Skills that will help:

• Experience supporting financial markets, trading platforms, exchanges, market data, clearing or settlement connectivity.
• Previous senior experience in product management, architecture, technology leadership or network engineering.
• Knowledge of external connectivity controls, data-transmission governance, third-party risk, entitlements and audit remediation.
• Experience of product financial management, investment planning, vendor engagement and commercial decision-making.
• Familiarity with Agile delivery, automation, observability, service assurance, inventory management and product dashboards.
• Relevant professional certifications, such as CCNP/CCIE, CISSP/CCSP or cloud architecture and security qualifications.
• Experience within a global organisation, including regional delivery teams and high-availability services.

Benefits of working at Bank of America: UK

• At Bank of America, we strive to prioritise employees' health and wellbeing – it's what makes us a Great Place to Work.
• Private healthcare for you and your family plus an annual health screen to help you manage your physical wellness with the option to purchase a screen for your partner.
• Competitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons.
• We offer 26-weeks paid maternity leave, 16-weeks paid paternity leave and inclusive family leave arrangements for working parents and carers including 20 days of back-up childcare including access to school holiday clubs and 20 days of back-up adult care per annum.
• The ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness, cycle to work etc.
• Use of a flex fund to use towards benefits.
• Access to an emotional wellbeing helpline, and virtual GP services.
• Access to the Peppy App which provides 1:1 support, consultations and resources relating to mens health, womens health, fertility, menopause and pregnancy & parenthood.
• Access to a range of gyms … through Wellhub, including Headspace and Calm.
• Ability to donate to charities of your choice directly through payroll and the bank will match your contribution.
• Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local area.

Bank of America: Good conduct and sound judgment is crucial to our long term success.

Good conduct and sound judgment is crucial to our long term success. It's important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mindset are the cornerstones of our Code of Conduct and are at the heart of managing risk well. We are an equal opportunities employer and ensure that no applicant is subject to less favourable treatment on the grounds of sex, gender identity or gender reassignment, marital or civil partner status, race, religious or similar philosophical belief, political opinion, colour, nationality, ethnic or national origins, age, sexual orientation, pregnancy or maternity, socio-economic background, responsibility for dependants or physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications and experience. We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements. At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial wellbeing. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faced approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! Partnering Locally Learn about some of the ways Bank of America is making a difference in the communities we serve. Global Impact Learn about the six areas that guide Bank of America’s efforts to help make financial lives better for customers, clients, communities and our teammates. Opportunity and Inclusion Each employee brings unique skills, background and opinions. We see opportunity and inclusion as our platform for innovation and a key component in our success. Our Values Learn about our four values that represent what we believe.