Product Manager (SAAS)

Creditsafe; Cardiff; Hybrid; GBP 45,000 - 65,000; Full time

Job summary

Creditsafe is seeking a Product Manager to enhance their global SaaS platform. This hybrid role involves leading product development, conducting market research, and collaborating with international teams to deliver a scalable product. Ideal candidates will possess SaaS experience, strong analytical and communication skills.

Benefits

Competitive salary

Bonus scheme

Hybrid working model

25 days annual leave (plus bank holidays)

Company laptop provided

Healthcare and company pension

Cycle to Work scheme and wellbeing programme

Global company events and gatherings

E-learning and career development support

Qualifications

• Experience in a SaaS environment is essential.
• Familiarity with UX design principles and user-centred product development is desirable.

Responsibilities

• Lead the global product roadmap development.
• Conduct market research to understand user needs.
• Collaborate on UX enhancements with engineering and design teams.

Skills

Analytical thinking

Problem-solving

Excellent communication

Education

Experience as a Product Manager in SaaS

Tools

Adobe Analytics

LogRocket

Microsoft Clarity

Job description

Product Manager – Global SaaS Platform (Hybrid)

Join Creditsafe as a Product Manager helping to shape and standardise our global SaaS platform. This hybrid role offers flexibility with regular collaboration across international teams.

Who We Are

Creditsafe is the world’s most used provider of business credit reports, delivering insights on more than 430 million businesses globally. Since 1997, we’ve helped companies make better decisions using connected data, AI, and machine learning.

We support over 110,000 customers in 16 countries and are committed to building a diverse and inclusive workplace where everyone can contribute and grow.

About the Role

We’re looking for a skilled Product Manager to lead the standardisation and growth of our global SaaS platform. You’ll play a key role in aligning internal stakeholders across markets and departments to support the delivery of a cohesive, scalable product.

You’ll combine strong market insight with a passion for great user experience, shaping strategic product decisions and driving international go-to-market success.

You’ll collaborate daily with other product managers, product owners, engineers, marketers, and commercial teams to support smooth launches and continuous improvement of our solutions.

️ Key Responsibilities

• Lead and contribute to the development of the global product roadmap.

• Conduct regional market research to understand user needs and preferences.

• Translate insights into actionable requirements with product owners.

• Collaborate with engineering and design on UX enhancements.

• Shape and execute go-to-market strategies tailored to local markets.

• Maintain strong relationships with internal stakeholders across departments.

• Collect and act on feedback from users, partners, and internal teams.

Skills & Experience

We value diverse experiences and perspectives. If you're unsure whether you meet all the criteria, we still encourage you to apply.

You’ll ideally bring:

• Experience as a Product Manager in a SaaS environment.

• Knowledge of global product standardisation (desirable but not essential).

• Familiarity with UX design principles and user-centred product development.

• Analytical thinking and problem-solving skills.

• Proficiency in tools such as Adobe Analytics, LogRocket, or Microsoft Clarity.

• Confidence in influencing product owners and guiding roadmap delivery.

• Excellent communication skills for engaging across teams and seniority levels.

What We Value

• Clear, inclusive communication

• Curiosity and strategic thinking

• A collaborative and adaptable mindset

• Practical problem-solving and ownership

Accessibility & Adjustments

We are happy to make adjustments at any stage of the recruitment process to support your needs—please let us know what works best for you. Examples might include:

• Extra processing time or written communication instead of verbal

• Screen reader-friendly formats

• Flexibility in interview timing or format

We Welcome All

We welcome applications from candidates of all backgrounds. If you would like this job description in another format or need any assistance with your application, please get in touch.

Benefits

• Competitive salary

• Bonus scheme

• Hybrid working model (You may not be able to offer flexibility in hours or working locations for this role, but always consider that being able to do this will open up your talent pool and make roles more accessible, so it is worth really considering if you can)

• 25 days annual leave (plus bank holidays)

• Company laptop provided

• Healthcare and company pension

• Cycle to Work scheme and wellbeing programme

• Global company events and gatherings

• E-learning and career development support

View the full list at: careers.creditsafe.com/gb