Product Manager, Personalisation Platform (Cold-Start)

Expedia Group; Greater London; On-site; GBP 70,000 - 110,000; Full time

Job summary

Expedia Group in London is seeking a Product Manager II to shape and scale our personalisation platform, driving relevant experiences for travelers from the first interaction.

You will lead platform efforts for cold-start and anonymous travelers, translate business needs into platform requirements, and partner with engineering and data science to drive experimentation and measurable outcomes.

Qualifications

• 2+ years of experience shipping ML products or platform capabilities in a product management role.
• Strong product judgment and ability to frame ambiguous problems and identify high-value opportunities.
• Comfort working with technical teams on APIs, data flows, event instrumentation, model inputs/outputs, experimentation systems or other platform concepts.
• Experience defining measurable outcomes and using quantitative and qualitative evidence to guide product decisions.
• Customer-centered mindset with curiosity about how travellers discover, compare, and choose travel products.
• Excellent communication and ability to influence across engineering, data science, design, analytics and business teams.

Responsibilities

• Define and communicate product priorities and roadmap for personalisation capabilities serving cold-start, new, and anonymous travellers.
• Translate traveller and business needs into platform requirements, narratives, success measures, and prioritised backlogs.
• Partner with engineering and data science on contextual personalisation, identity resolution, feature generation, model serving, and decisioning.
• Collaborate with product teams to make shared personalisation capabilities easy to adopt, test, understand, and measure.
• Lead discovery and experimentation, including hypothesis development, test design, rollout planning, and interpretation of results.
• Make thoughtful trade-offs across traveller value, business objectives, privacy, fairness, explainability, operational complexity, latency, and platform scalability.

Skills

ML products

Product management

Cross-functional

Measurement & analytics

Customer-centric

Communication

APIs

Experimentation

Tools

APIs

Experimentation

Job description

Expedia Group in London is seeking a Product Manager II to shape and scale our personalisation platform, driving relevant experiences for travelers from the first interaction.

You will lead platform efforts for cold-start and anonymous travelers, translate business needs into platform requirements, and partner with engineering and data science to drive experimentation and measurable outcomes.