Product Manager - Payments

Robert Walters UK; London; On-site; GBP 100,000 - 130,000; Full time

Job summary

An established industry player is seeking a Payments Product Manager to drive innovation in business banking. This role involves developing a product roadmap for payments, ensuring high-quality delivery through effective communication with engineering teams. The ideal candidate will possess deep knowledge of the payments industry, particularly in the UK and Europe, and will advocate for customer needs in a dynamic environment. If you are passionate about payments and ready to make a significant impact, this opportunity could be the perfect fit for you.

Qualifications

• Experience in a Financial Services or Banking environment is essential.
• Deep knowledge of UK & Europe payment schemes like Bacs, CHAPS, and SWIFT.

Responsibilities

• Develop and deliver the product roadmap for Payments in an agile manner.
• Act as a subject matter expert in domestic payment schemes and cross-border payments.

Skills

Payments Industry Knowledge

Problem-Solving Skills

Communication Skills

Agile Methodology

Customer Service Orientation

Education

Experience in Financial Services

Tools

Payments Platform

TBOL Client API

Job description

The Company: My client is a pioneering financial institution dedicated to transforming business banking by offering secure and innovative services. Focused on the safety of its clients, the bank ensures all customer deposits are protected through secure, industry-leading practices, eliminating the risks associated with traditional banking. Specialising in services for businesses with complex, regulated, or international needs, my client provides solutions such as fast account set-ups, embedded banking, and advanced API tools. With a commitment to regulatory compliance and transparency, the bank offers a safe, reliable alternative to conventional banking, designed to meet the evolving demands of modern businesses. In addition to its safe deposit model, my client offers a comprehensive suite of services, including:

• Deposit-as-a-Service (DaaS) – with all client funds held securely.
• Embedded Banking – enabling clients to provide banking solutions to their customers.
• Clearing, Payments, and Settlement – real-time solutions for regulated institutions.
• Commercial Banking – payment and cash management tailored to business needs.
• Innovation Powered by Proprietary Technology – the bank drives growth with cutting-edge technology for real-time clearing, payments, and settlement.

Role: Payments Product Manager
Location: London, UK
Working: 5 days per week in the office. Travel to other locations may be required.

Who We Are Looking For
My client is seeking a Payments Product Manager who has grit and the determination to go the extra mile to accomplish high-standard goals. You will have a passion for payments and a fearless ambition for bold design and innovation that shapes the world at scale. In this role, you will focus on delivering next-level payment capabilities, ensuring consistent product quality.

Key Responsibilities

• Develop and deliver the product roadmap for Payments, driving change in an agile way.
• Effectively communicate and distil the roadmap into specific business requirements for both in-house and external engineering teams, managing capacity to ensure timely, high-quality delivery.
• Act as a subject matter expert in domestic payment schemes (FPS, Bacs, CHAPS), SWIFT, and cross-border payments.
• Optimise the payments platform across TBOL Client API and core payment engine for speed, without compromising reliability and scalability.
• Advocate for customer needs in a complex and rapidly changing environment.
• Work closely with payment schemes and regulators to design and schedule payments connectivity with tight deadlines.
• Stay up to date with industry trends to ensure product capabilities maintain leadership in the Payments segment.
• Act as a day-to-day contact for all payment-related product queries, managing and escalating issues to management in a timely manner.

What You Bring

• Experience in a Financial Services or Banking environment.
• Deep and broad knowledge of the payments industry, notably in the UK & Europe – Bacs, CHAPS, Faster Payments, SEPA & SWIFT.
• A strong understanding of trends and regulatory changes in the Global Payments space, such as Real Time Payments, New Payments Architecture (NPA), and Open Banking.
• A passion for providing unparalleled service and convenience to customers.
• Brilliant problem-solving skills and a high degree of initiative, with a focus on delivery in an agile-based working environment.
• Positive, well-organised, and an excellent communicator, able to establish strong relationships with customers, peers, and stakeholders in a fast-paced, dynamic firm.

Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates.

About the job

Contract Type: FULL_TIME

Focus: Product Management

Workplace Type: On-site

Experience Level: Mid Management

Location: London

Salary: £100,000 - £130,000 per annum

Job Reference: UY334W-733F5FE5

Date posted: 12 March 2025

Consultant: Michaela Cornes