Product Manager - Payment Data Hub

Tesco; Welwyn Garden City; Hybrid; GBP 35,000 - 75,000; Full time

Job summary

An established industry player is seeking a dynamic Product Manager for Customer Payments. In this role, you will drive the product strategy and execution for the Payment Data Hub, enriching the Retail Platform with valuable payment data. You'll manage payment lifecycle data capabilities and work closely with cross-functional teams to unlock new capabilities powered by data. This innovative firm offers a collaborative environment where your contributions will significantly impact strategic decisions and enhance customer experiences. If you're passionate about technology and eager to make a difference, this opportunity is perfect for you.

Benefits

Annual bonus scheme up to 20%

25 days holiday plus personal day

Private medical insurance

26 weeks maternity leave at full pay

Free 24/7 virtual GP service

Employee Assistance Programme

Qualifications

• Experience leading API or platform products to build new business lines.
• Technical proficiency to influence solution context and approach.

Responsibilities

• Initiate product discovery and identify opportunities for desirable increments.
• Contribute to broader payment strategy including new payment experiences.

Skills

API Management

Business Process Mapping

Workflow Optimisation

Human Centred Design

Software Development Lifecycle

Scalable Transactional Services

Technical Proficiency

Job description

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We’re all about the little helps. That’s why we make sure our Tesco colleague benefits package takes care of you – both in and out of work.

• Annual bonus scheme of up to 20% of base salary
• Holiday starting at 25 days plus a personal day (plus Bank holidays)
• Private medical insurance
• 26 weeks maternity and adoption leave (after 1 years’ service) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, we also offer 6 weeks fully paid paternity leave
• Free 24/7 virtual GP service, Employee Assistance Programme (EAP) for you and your family, free access to a range of experts to support your mental wellbeing

About the role

As a Product Manager within Customer Payments, you will drive the product strategy, roadmap and execution for the Payment Data Hub product at Tesco. Your mission is to enrich the Retail Platform with valuable payment data, providing end to end visibility and comprehensive insights that drive strategic decisions and create tangible value across the wider organisation.

You will own and manage the payment lifecycle data capabilities across all channels and markets. You will bring together high-quality payment data across the group covering the end-to-end transaction lifecycle, enabling internal clients and consumers access to a universal set of modern APIs that allow them to answer the question “What happened to this payment?”. You will work closely with partner teams to unlock exciting new capabilities powered by the data, such as Payment Intelligence, E2E Monitoring, Anomaly Detection, Chargeback Disputes etc.

You will be empowered to deliver with speed and impact. You will initiate product discovery and identify opportunities to deliver increments that are desirable for customers and colleagues, technically feasible, and viable for the Tesco business.

You will work as part of the Customer Payments team in Tesco Technology, a cross-functional Agile product development team of engineers, technology product managers and programme managers. Our portfolio of payment products includes card payment readers and cash acceptance instore and across our petrol filling stations, digital checkouts, payment gateways, payment data security & payment history.

You will be responsible for

• Initiating product discovery and identifying opportunities to deliver increments that are desirable for customers and colleagues, technically feasible, and viable for the Tesco business.
• Contributing to our broader payment strategy, including; new payment experiences, the future of card payments, open banking, native wallets, closed loop schemes and much, much more.
• Working as part of the Payments team in Tesco Technology, a cross-functional Agile product development team of engineers, technology product managers and programme managers.

You will need

• Experience of leading an API or platform product to build new lines of business
• Business process mapping, workflow optimisation, human centred design
• Technical proficiency to influence and understand the solution context and approach (legacy, tactical, strategic) and trade-offs in software development choices
• Experience building scalable, resilient transactional services as part of a wider service-oriented architecture for multiple consumers and front-end apps to use, e.g., Tills, Online
• Demonstrable progress against Objectives and Key Results
• Experience taking multiple ideas through the software development lifecycle, from conception to go-live and ongoing optimisation

About us

Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is ‘Serving our customers, communities and planet a little better every day’. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.

Diversity, equity and inclusion (DE&I) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we’re a place where Everyone’s Welcome. We’re proud to have been accredited Disability Confident Leader and we’re committed to providing a fully inclusive and accessible recruitment process.

We’re a big business and we can offer a range of diverse full-time & part-time working patterns across our many business areas, which means that we can find something that works for you. We work in a more blended pattern - combining office and remote working. Our offices will continue to be where we connect, collaborate and innovate.