Product Manager – National Digital Platform

NHS Scotland; England; Remote; GBP 30,000 - 60,000; Full time

Job summary

An exciting opportunity awaits to join a dynamic team at a leading health organization in Scotland. This role involves shaping digital architecture that enhances health and social care services, ensuring they meet high standards of quality and support. You will engage with various stakeholders, conduct user research, and drive product development in a fast-paced environment. If you are passionate about improving health technology and enjoy collaborating with diverse teams, this position offers a unique chance to make a significant impact on the Scottish health landscape. Embrace the challenge and help shape the future of digital health services!

Benefits

Flexible Working Hours

Generous NHS Pension Scheme

Annual Incremental Salary Progression

27 Days Annual Leave

NHS Discounts

Qualifications

• Experience in product management or related fields is preferred.
• Strong communication and stakeholder engagement skills are essential.

Responsibilities

• Lead the development of multi-component services for health and social care.
• Collaborate with multidisciplinary teams to ensure quality and support.

Skills

User Research

Stakeholder Engagement

Decision Making

Lean Methodologies

Agile Methodologies

Communication Skills

Product Thinking

Time Management

Education

Relevant Degree or Equivalent Experience

Job description

Flexible Location: Based throughout Scotland, NES is a remote friendly employer supporting office and hybrid working. We’re happy to talk about how you want to work.

Work Pattern: Fixed Term, Full Time, 37 hours per week

Fixed-term or Secondment: until 31st March 2026

• For NHS applicants, an NHS secondment will be offered in the first instance. For non-NHS applicants, a fixed-term or secondment would be considered.

You must have eligibility and entitlement to work in the UK which is required to be maintained throughout your period of employment.

Who We Are

NHS Education for Scotland (NES) is the national health board with statutory responsibilities to effect sustainable change through workforce development, education and training across the health and social care system in Scotland, while working at UK level with partner organisations.

The function of NES Technology Service is to develop and lead a programme of work and services that supports both the corporate functions that allow NES to work and deliver its strategic objective and to deliver against Scotland's Digital Health and Care Strategy.

NES Technology Service (NTS) has been formed with the specific objective of consolidating NES’ information-based expertise into a professional, focused centre for information and technical excellence.

It has created a strategic programme for the transformation of digital based services to allow NES to become a leading digital organisation in Scottish Health, digital by default and fully aligned with the Scottish Government’s technology strategies.

These responsibilities relate to the core functions of NES in the following areas:

• Design, development, and operation of a technical environment and
• commensurate digital services to all NHS Scotland, Scottish Government and Care Sector

The Opportunity

This is an exciting opportunity to join a dynamic, multi-disciplinary team delivering transformational digital architecture for health and social care in Scotland. The National Digital Platform provides reusable technical services and components, aimed at increasing reuse and encouraging sustainable software development.

Reporting to the Head of Service for Product & Delivery, you will be responsible for one or two multi-component services. You will ensure that these services are appropriately scoped and meet industry standards in terms of quality, support and features.

Do you have a passion for digital platforms?

Do you have an understanding of health technology?

Do you enjoy collaborating with developers, testers and delivery managers?

Do you want to make a difference to the way technology supports health and social care in Scotland?

Do you enjoy rising to the challenge in a fast pace, complex and political environment?

Working within the National Digital Platform team at NES Technology Service you will have the opportunity to make a real difference within health and social care, affecting national, regional and local organisations, their staff and the people in their care.

What We Love To See

Product Managers offer a broad range of skills and experience, if you can offer some or all of these, we’d love you to apply:

• Ability to conduct user research to understand needs
• Confidence to communicate vision, desired outcomes and priorities
• Ability to engage with stakeholders and organisations across different sectors
• Ability to provide the connection between multidisciplinary teams (business/clinical/technical) and other stakeholders
• Confidence in decision making
• Experience in lean and agile methodologies
• An understanding of product thinking and product sense
• Demonstrate honesty, integrity, care and compassion when dealing with others, utilising tact and persuasion skills when necessary
• Ability to work on own initiative, to organise and prioritise own workloads, to meet strict deadlines

Benefits Which Matter

As a valued employee of NHS Scotland, you can enjoy an extensive range of benefits including:

• Life-work balance - with opportunities for flexible working and hybrid working
• Generous NHS pension scheme
• Annual incremental salary progression (up to the maximum of the salary band) plus annual NHS salary scale review
• Annual Leave - 27 Days increasing in line with service plus 8 days public holiday
• NHS discounts and more

Diversity and Inclusion

Developing a successful national service for Scotland is impossible without ensuring we consider the diverse needs, perspectives and backgrounds of everyone in Scotland in our work.

We are focused on hiring the very best talent available for NES, and actively encourage applications from candidates of all backgrounds and aim to ensure everyone is treated fairly, with respect and has a positive recruitment experience – regardless of the outcome.

It’s not essential to be in a Product Manager role right now. You may be returning from a career break (e.g. maternity, paternity, caring for others) or returning after working in another field. Your experiences elsewhere can bring a fresh perspective to our work.

If you are considering applying and feel it would be helpful to discuss this initially, please contact Jonathan Waldheim-Ross, Head of Service, [e-mail]

Next Steps

Our recruitment process is currently 100% remote and if successful you would initially work remotely, working from our offices as operationally required.

All applicants who are shortlisted for interview will be contacted by e-mail.

Online interviews (including a presentation) will take place on Tuesday 13 May 2025 and Wednesday 14 May 2025. The presentation topic will be sent to candidates selected for interview.

For further information please refer to the Job Information Pack below.

Unless otherwise stated the deadline for applications is 23:59 hours on the closing date. Please note, CVs will not be accepted.

If you have any queries regarding the NHS Scotland National Recruitment Portal or the recruitment process, please don't hesitate to contact our recruitment partners, the East Region Recruitment Service, at: [e-mail]