Product Manager (Learning Experience)

TryHackMe; Greater London; Remote; GBP 65,000 - 100,000; Full time

Benefits offered by this job

100% Remote

Flexi Time

Tools

Swag Pack

Personal Development

Company Retreat

Lunch on us

Health Insurance

Enhanced Maternity & Paternity

401k / Pension

Job summary

TryHackMe in the United Kingdom is seeking a Product Manager for Learning Experience to own the strategy and execution of the core learning platform.

You will lead the Learning Experience squad, shaping AI-enabled features, collaborating with design and engineering, and driving discovery, experimentation, and delivery across multiple projects with key stakeholders.

Qualifications

• 5+ years of product management experience in SaaS/software.
• Proven track record of shipping and scaling complex 0-1 features.
• Strong AI product expertise, including choosing the right tools/models and evaluating AI features.
• Strong product leadership including data analysis, user research, and lifecycle management.
• Highly autonomous and organized, with experience managing multiple projects and sprints.
• Strong stakeholder and discovery skills with ability to influence senior leadership.
• Comfortable operating with high autonomy and influencing senior stakeholders.

Responsibilities

• Conduct product discovery and research to understand user needs for your area.
• Own and evolve the vision and strategy for a world-class learning experience, including AI enhancements.
• Define when AI should suggest, automate, or stay silent, and ship clear affordances.
• Collaborate with design to rapidly prototype ideas using AI tools.
• Define product requirements for AI-first features and work with engineering to implement them.
• Partner with founders and leadership to shape concepts and company-level strategy.
• Lead cross-functional squads end-to-end, ensuring sprints are planned and delivered on time.
• Lead multiple projects in parallel with different stakeholders driving validation.

Skills

Product management

SaaS

AI product

Data analysis

User research

Stakeholder management

Project leadership

Job description

Product Manager (Learning Experience)

Full time, remote.

TryHackMe is the fastest-growing online cyber security training platform. Our mission is to make learning and teaching cyber security easier by providing gamified security exercises and challenges. Having only been around for handful of years, we've grown to more than 8+ million community members and our growth isn't slowing down!

The Role

We're looking for a Product Manager (Learning Experience) to join our growing product and design team, to help drive the strategy for rapidly growing, retaining, and monetising the TryHackMe user base.

This role will lead the Learning Experience squad, with the goal of making the core learning experience even better for our users, and bringing new advancements in cybersecurity training to the product with a strong innovation mindset.

This is a great opportunity for an experienced Product Manager with a background in education to take on significant ownership of a strategic product area, bridging pedagogical expertise with product innovation. Responsibilities are likely to include:

• Conduct product discovery and research combining qualitative methods with deep behavioural and usage data, to deeply understand user needs for your area of the product.
• Own and evolve the vision and strategy for creating a world class learning experience in cybersecurity, including where AI can meaningfully enhance it.
• Define when the AI suggests, when it automates, and when it stays silent, and ship the affordances that make this obvious to users
• Work closely with design, using AI tools to rapidly prototype and ideate new ideas to improve the learning experience.
• Define product requirements for AI-first features and partner with engineering to bring them to life.
• Partner directly with the founders and leadership team to shape concepts and influence company-level product strategy.
• Lead the cross-functional squad end-to-end, ensuring sprints are well planned and delivered on schedule.
• Lead multiple projects in parallel with different stakeholders driving development and product validation.
• Design and run AB experiments to test ideas and validate assumptions.
• Represent Learning Experience in company-wide roadmap planning and reporting to leadership.

Skills & Requirements

Must Haves

• 5+ years’ product management experience in SaaS/software, with strong ownership of a product area.
• Proven track record of shipping and scaling complex and high-impact 0-1 features, from ambiguous problem statements to launched feature with measurable outcomes.
• Strong AI product expertise, including choosing the right tools/models, designing effective workflows, and evaluating AI features for quality, accuracy and edge cases.
• Strong product leadership skills, including data analysis, user research, writing, feature lifecycle management and using insights to drive product decisions.
• Highly autonomous and organised, with experience managing multiple projects and sprints, prioritising effectively, maintaining backlogs and documentation, and driving execution from discovery through to delivery.
• Strong stakeholder and discovery skills, with the ability to influence senior leadership, run product discovery and workshops, and align cross-functional teams around clear priorities and outcomes
• Comfortable operating with high autonomy and influencing senior stakeholders and leadership.

Desirable

• Experience in EdTech or learning products, with a good understanding of pedagogy and instructional design.
• Experience running experiments for SaaS businesses at different stages of a growth funnel.
• A passion for cybersecurity.
• Experience with game development

Benefits & Perks

100% Remote - In a fully digital world, work from anywhere you want!

Flexi Time - Choose your own hours as long as you have at least 4 hours of overlap with the UK timezone (from 8am - 6pm)

Tools - a dedicated work laptop + any accessories you need to do your best work.

Swag Pack - start your TryHackMe journey with a branded swag bundle!

Personal Development - £2,500 training budget to acquire certifications, and more.

Company Retreat - a n annual company retreat, fully paid for by us!

Lunch on us - whether you're a pizza-lover, salad obsessed or a big sushi fan, TryHackMe will cover the cost of your lunch order during our recurring company virtual lunches.

Health Insurance - if you're in a country that doesn't have public health care.

Enhanced Maternity & Paternity- an enhanced package on top of statutory requirements.

401k / Pension - TryHackMe makes it easy to save money for your retirement.

Our Hiring Process:

• Stage 1: Intro screening call with our TA Team (30 mins)
• Stage 2: Product background Interview with the Hiring Team (30 mins)
• Stage 3: Technical Take Home Exercise (1 hour)
• Stage 4: Final Stage Interview with the Hiring Manager and Co-Founder (1 hour)