Product Manager - Health, Adviser and Employer

About The Role

Team - Health, Adviser and Employer

Working Pattern - Hybrid - 2 days per week in either the Bournemouth or London Vitality Offices. Full time hours.

We are happy to discuss flexible working!

Top 3 Skills Needed For This Role

• Demonstrable stakeholder management
• Defining and executing a digital Product strategy
• Tracking and analysing business value based on digital product performance

What This Role Is All About

Enterprise designs and delivers innovative products and experiences for our customers. This role is part of a cross-functional team responsible for the end-to-end digital customer experience for Quote and Apply in the Health Adviser and Employer (HAE) Product Delivery Stream.

As a Product Manager, you will define and execute a comprehensive product roadmap and backlog, working with multiple stakeholders across the business. You will shape, design, and deliver features that contribute to your Product Delivery Stream's vision and Vitality’s 2026 Business strategy. Exceptional analytical and problem-solving skills, along with an entrepreneurial passion, are essential.

Key Actions

• Design Product Strategy: Develop medium to long-term product strategies for Quote and Apply experiences, analyse data, conduct research, and facilitate discussions with senior stakeholders.
• Vitality Design Process: Coordinate ideation processes, validate technical feasibility, and articulate epics and features for releasable increments.
• Accountability for Quote and Apply: Define optimal customer experiences, map processes, identify cost drivers, and prioritize the product strategy and roadmap.
• Voice of the Customer: Ensure new features deliver excellent customer experiences.
• Prepare for Delivery: Work with teams to create user stories, feature and story maps, and conduct detailed analysis of user needs and business requirements.
• Market Monitoring: Conduct thorough industry trend analysis and stay updated.

What do you need to thrive?

• Degree level education or equivalent.
• Ability to facilitate meetings effectively.
• Excellent written and verbal communication skills.
• High-quality supporting artefacts production.
• Outstanding teamwork and collaboration skills.
• Proven experience in managing, influencing, and inspiring teams.
• Highly collaborative with engineering, product designers, and user researchers.
• Goal-oriented and decisive.
• Proactive and relentless in self-improvement.
• Strong advocate for customer experience.
• Analytical critical thinker.
• Innovative and commercially astute.
• Adaptable and able to work iteratively.
• Exceptional communicator.

So, what’s in it for you?

• Bonus schemes rewarding performance.
• Up to 12% pension contribution matching.
• Vitality health insurance with rewards and benefits.
• Life Assurance - four times annual salary.

These are just some benefits! For more details, visit our careers page. Fantastic Benefits. Exciting rewards. Great career opportunities!

Our Promise to You

• Help you be the healthiest you've ever been.
• Create an inclusive environment for your best self.
• Flexible working options.
• Support your career growth.
• Empower your voice in business growth.
• Encourage experimentation and learning from failures.
• Balance of challenge and support.
• Recognize and reward with competitive salary and benefits.
• Support when needed.
• Opportunities to contribute positively to society.

We want you to feel belonging, supported, and healthy.

About Us

Recently awarded "Top 10 Best Places To Work" in The Sunday Times Awards 2024! Vitality is a multi-award-winning UK insurance brand committed to making the world healthier and happier. Our purpose is to make people healthier and protect their lives. We pioneered shared-value insurance, incentivising healthier lifestyles, benefiting individuals, society, and our business. We attract, develop, and retain top talent because we care.

Join our 1.7+ million members accessing our unique health insurance and wellness programs to learn more about our products.