Product Manager - Engine by Starling

Starling Bank; Greater London; Hybrid; GBP 55,000 - 85,000; Full time

Benefits offered by this job

Private Medical Insurance

Pension scheme

Cycle to Work

Gym partnerships

Job summary

Engine by Starling is seeking a Product Manager to shape lending products (overdrafts, unsecured loans, mortgages, cards) and cross-cutting origination and collections. You’ll partner with Business Development, Customer Success and Engineering to design client-focused solutions and own the product backlog within a fast-moving, flat-structure team.

You’ll thrive on ambiguity, translate needs into detailed user stories and acceptance criteria, and drive collaboration across engineering, design,

Qualifications

• Must have experience in product management or product ownership
• Experience with fintech or regulated banking environments is a plus
• Comfort with data-driven decision making and analytics tools
• Ability to write clear user stories and acceptance criteria
• Stakeholder management and collaboration with engineering and design teams

Responsibilities

• Define product strategy and roadmap for Lending domain
• Gather client requirements and translate to solutions
• Own product backlog and collaborate with engineering
• Work with Business Development and Customer Success to align needs
• Explain what, how and why of features to sprint teams

Skills

Navigating Ambiguity

Backlog Management

Technical Literacy

Data Analysis

Communication

Coachability

Dependability

Education

Bachelor’s degree in Maths or STEM

Tools

Mixpanel

Amplitude

PostHog

Job description

At Engine by Starling, we are on a mission to find and work with leading banks all around the world who have the ambition to build rapid growth businesses, on our technology.

Engine is Starling's software-as-a-service (SaaS) business, the technology that was built to power Starling, and two years ago we split out as a separate business.

Starling has seen exceptional growth and success, and a large part of that is down to the fact that we have built our own modern technology from the ground up. This SaaS technology platform is now available to banks and financial institutions all around the world, enabling them to benefit from the innovative digital features, and efficient back-office processes that has helped achieve Starling's success.

We draw upon our experience as knowledgeable bankers, and best in class technologists to become the chosen option for these banks, and preferred partners for leading consultancies.

Hybrid Working

We have a Hybrid approach to working here at Engine - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person.

About the role

This role is pivotal within Engine’s Product & Technology function, in making sure we understand the client needs and build the right products.

We’re looking for a Product Manager to join our Lending team to help shape our product in this domain. At Engine, our Lending domain covers our platform’s existing and new lending products such as overdrafts, unsecured loans, mortgages and credit cards, as well as cross-cutting lending capabilities such as origination and collections.

We’re looking for versatile, adaptable individuals who enjoy the challenge of a varied and collaborative role. Prior experience in the lending domain is helpful, but not essential.

You’ll work closely with the Business Development, Customer Success and Engineering functions to design solutions that meet client needs and support our product strategy.

You’ll enjoy problem solving, getting to the detail, and understanding how clients can make the best use of our product, whilst designing ways to improve it. Your work will span product strategy, client-facing requirements gathering & solution design, and product ownership in an Engineering context.

Your skills and what you'll get to do

• Navigating Ambiguity: You are entirely comfortable working in an environment where the starting point is clear but the long-term path is undefined. You stay grounded through shifting priorities, view an evolving landscape as a learning opportunity, and thrive within a flat structure.
• Backlog & Ticket Management: You can write clean, detailed, and unambiguous user stories and requirements issues with explicit acceptance criteria.
• Technical Literacy: You understand the basic architectural stack of a product area (e.g., frontend vs. backend, what an API does) and enjoy getting into the technical details with engineers.
• Basic Data Analysis: You are competent with (or ready to quickly master) product analytics tools (e.g., Mixpanel, Amplitude, PostHog,...) to track feature usage and leverage quantitative data alongside user feedback to make small-scale trade-offs.
• Clear Communication & Stakeholder Management: You can clearly explain the "what", "how", and "why" behind the immediate feature backlog to your engineering and design triad, and you confidently flag blockers early to your manager.
• Active Listening & Coachability: You place a heavy focus on self-development; you actively seek out feedback, take structured notes, and demonstrate visible behavioural changes based on input.
• Dependability & Handling Ambiguity: You are highly dependable, deliver assigned tasks on time, and remain comfortable navigating ambiguity within a flat, fast-moving team structure.

• Professional Experience: 2 to 5 years of experience in a product management / owner role, engineering, data, business analysis, or highly analytical role, ideally within a fast-paced environment.

• Eager Learner: A massive appetite for learning, listening, and growing within an organisation that is constantly expanding (Great to have).
• FinTech Exposure: Prior experience or a strong baseline understanding of FinTech, or a regulated banking/lending environment (Nice to have).
• Technical Foundation: A product or engineering background, technical experience, or deep technical curiosity (Nice to have).
• Execution Track Record: Experience managing your own time effectively, meeting deadlines, and delivering well-scoped tasks with some guidance.
• Educational Foundation: A relevant bachelor’s degree (or equivalent educational background) with a foundation in Maths or STEM subjects, would be desirable

Interview process

Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team:

• 45 minutes with someone from the Product Management team
• 1 hour with two more people from the PM team, including a case study
• 45 minutes with two members of the senior product team.

• 33 days holiday (including public holidays, which you can take when it works best for you)
• An extra day’s holiday for your birthday
• Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off
• 16 hours paid volunteering time a year
• Salary sacrifice, company enhanced pension scheme
• Life insurance at 4x your salary & group income protection
• Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton
• Generous family-friendly policies
• Incentives refer a friend scheme
• Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
• Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing

Engine by Starling is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Engine by Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law.

When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Engine by Starling and Starling will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal data.