Product Manager, Double Order

Deliveroo; Greater London; On-site; GBP 90,000 - 125,000; Full time

Job summary

Deliveroo in London is seeking a Senior Product Manager to own the vision, strategy, and execution for Double Order, a high-impact consumer feature.

You'll partner with Engineering, Design, Data, Logistics and Finance to balance customer value with marketplace economics, and drive measurable outcomes at scale.

Hybrid working in London, with strong emphasis on stakeholder leadership and data-driven decision making to transform shopping and dining experiences.

Qualifications

• Demonstrated ownership of consumer products at scale.
• Experience connecting customer value with business metrics.
• Ability to navigate ambiguity and make trade-offs in a marketplace.
• Strong analytical and commercial sense to validate hypotheses.

Responsibilities

• Own vision and strategy: define the end-to-end roadmap and OKRs for Double Order.
• Balance complex marketplace dynamics between customer value and economics.
• Drive cross-functional collaboration with Engineering, Design, Data, Logistics, Finance and Market teams.
• Lead experiment-driven development and make data-informed decisions.
• Align senior stakeholders on strategy and trade-offs.

Skills

Product ownership

Marketplace dynamics

Cross-functional leadership

Analytical skills

Communication

Job description

Join us in our mission to transform the way people shop and eat, where impact, innovation and growth drive everything we do. Our Product team defines how millions of people experience Deliveroo, turning complex marketplace challenges into simple, high-impact solutions.

Working at the intersection of data, design and engineering, we set direction, prioritise what matters most, and deliver outcomes that move the business forward.

We’re looking for a Senior Product Manager to join our London team. This is a hybrid role. In this role, you’ll help us own the vision, strategy, and execution for Double Order—transforming one of our most exciting consumer bets into a scaled, lasting part of how people use Deliveroo.

What You’ll Be Doing

You’ll be joining the Double Order team. Double Order allows customers to add a second restaurant or store to a single delivery, sitting directly at the intersection of customer experience, marketplace economics, and real-world logistics. You will be responsible for balancing these forces to find creative, high-impact moves that grow the business and delight customers simultaneously.

Here’s what your day-to-day might look like:

• Own vision and strategy: Define and execute the end-to-end roadmap and OKRs for Double Order, taking it from early discovery through to a scaled, sustainable product.
• Balance complex marketplace dynamics: Solve for customer value and business growth alongside the underlying economics and logistics required to make multi-order journeys viable.
• Drive cross-functional collaboration: Partner closely with Engineering, Design, Data, Logistics, Finance, and Market teams to ship, learn, and iterate at pace.
• Combine data with strong judgement: Lead experiment-driven development, navigating incomplete information, and knowing when to incrementally optimise versus completely rethink an approach.
• Align senior stakeholders: Communicate strategy, trade-offs, and key learnings clearly to build wide organisation-level conviction in your domain's direction.

What You’ll Need to Thrive

Essential Requirements

• Demonstrated product ownership: Proven track record of delivering measurable outcomes for consumer-facing products operating at scale.
• Broad domain experience: Breadth across multiple stages of the customer journey (e.g. checkout, discovery, pricing, retention) with an ability to connect strategic dots across complex systems.
• Navigating ambiguity and trade-offs: Experience taking ownership of high-stakes, ambiguous problems and balancing competing business priorities within a marketplace, platform, or low-margin environment.
• Analytical and commercial rigour: Strong quantitative skills paired with sound business instincts to validate hypotheses and make consequential calls.
• Cross-functional and stakeholder leadership: Proven ability to build trust across multidisciplinary teams (Engineering, Design, Data, Operations, Finance) and align senior stakeholders on difficult trade-offs.
• Exceptional communication: Clear, concise written and verbal communication skills with the ability to articulate complex strategies with conviction.

Nice to Have

• Experience with bundling, multi-order, or complex marketplace logistics products.
• Deep familiarity with large-scale experimentation frameworks and product development.

Why Join Us?

At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving.

We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to:

Solve meaningful problems at real scale

Work on a complex, always-on marketplace that impacts millions every day.

See your impact, fast

Ship, test and improve ideas quickly in a low-hierarchy, high-ownership environment.

Grow through challenge and ownership

Take on big, ambiguous problems and accelerate your career with strong support.

A culture built for builders

High standards, collaboration, flexible working and continuous learning.

Share in the success you help create

Competitive salary and equity options, so you’re rewarded for the impact you make.

Want a deeper look at how we build? Check out our Tech Blog.

We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire here.

Our Global Structure

Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.

Diversity, Equity and Inclusion

At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.

We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.

If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.

If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!