Product Manager - Discovery

FARFETCH; United Kingdom; On-site; GBP 35,000 - 50,000; Full time

Job summary

A leading luxury fashion marketplace is looking for an Associate Product Manager to join their Discovery & Consideration team. You will assist in developing product strategies that enhance customer experiences on their website and mobile apps. The ideal candidate is passionate about solving customer needs and knowledgeable in product management and digital products. Strong communication and analytical skills are essential. This role is based in the UK and offers the chance to work in a dynamic environment.

Qualifications

• Proficient in English.
• Knowledgeable about product management and scrum methodologies.
• Skilled in understanding technical concepts.

Responsibilities

• Assist in developing and executing product strategy.
• Conduct market research and competitive analysis.
• Collaborate with analytics, engineering, and design teams.

Skills

Customer needs analysis

Product strategy development

Market research

Communication

Analytical skills

Collaboration

Tools

Jira

Confluence

Google Analytics

Job description

Farfetch is a leading global marketplace for the luxury fashion industry. The Farfetch Marketplace connects customers in over 190 countries and territories with items from more than 50 countries and over 1,400 of the world's best brands, boutiques, and department stores, delivering a truly unique shopping experience and access to the most extensive selection of luxury on a global marketplace.

TECHNOLOGY

We're on a mission to build end-to-end products and technology that power an incredible e-commerce experience for luxury customers everywhere, understanding their motivations and needs, designing and testing hypotheses, and creating industry-leading experiences for luxury customers.

PORTO

Our office is near Porto, in the north of Portugal, located in a vibrant business hub. It offers a dynamic and welcoming environment where our employees can connect and network with a large community of tech professionals.

THE ROLE

The Discovery & Consideration domain is part of the Consumer Products Team, responsible for the end-to-end customer experience of the Farfetch website and mobile apps. Our mission is to facilitate the effortless discovery of desired items, catering to users with strong intent and those seeking inspiration through personalized recommendations. We aim to streamline the consideration phase by providing comprehensive and pertinent information for informed decision-making, fostering user confidence in online purchases, and promoting an elevated luxury experience. Our area also supports product discoverability via efficient search and ranking experiences, leveraging commercial business requirements and working closely with the Trade team. We are looking for an Associate Product Manager within the Discovery & Consideration area, reporting to the Head of Product.

WHAT YOU'LL DO

• Assist in developing and executing product strategy and roadmaps.
• Conduct market research and competitive analysis to identify opportunities.
• Collaborate with analytics, engineering, and design teams to define product requirements.
• Work with stakeholders to gather and document customer needs and feedback.
• Support prioritization of product features based on business goals and customer impact.
• Monitor and analyze product performance metrics to inform decisions.
• Assist in go-to-market planning and execution in partnership with marketing and trade teams.
• Help coordinate experiments and product launches, including training materials and internal documentation.
• Stay updated with industry trends and emerging technologies.

WHO YOU ARE

• Passionate about understanding and solving customer needs and problems.
• Knowledgeable about product management and scrum methodologies.
• Interested in and knowledgeable about consumer-facing digital products (websites, apps) and the metrics that inform those products.
• Aware of the luxury market and related industry trends.
• Excellent communication and collaboration skills, with strong analytical and problem-solving abilities.
• Ability to understand and discuss technical concepts.
• Skilled at sorting through and aggregating information.
• Proficient in tools such as Jira, Confluence, Google Analytics, or similar.
• Proficient in English.