Product Manager - Customer Lists (App)

Tesco UK; Welwyn Garden City; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading UK supermarket chain is seeking a Product Manager for the App experience within the Customer Lists team. You will define the product roadmap, drive innovation, and ensure customer-centric solutions. Ideal candidates possess experience in mobile app product management and excellent communication skills. This role promotes a hybrid working pattern, prioritizing both office collaboration and remote flexibility.

Qualifications

• Experience building and optimising mobile app products at scale.
• Proven ability to quickly ramp up and independently lead discovery sessions.
• An understanding of iOS and Android platforms and mobile UX patterns.

Responsibilities

• Define and own the App product roadmap for Customer Lists.
• Drive innovation in how we surface relevant products.
• Champion the voice of the customer throughout the product lifecycle.

Skills

Building and optimising mobile app products

Excellent communication skills

Data-informed mindset

Familiarity with user research

Experience in Agile teams

Job description

Overview

We’re looking for a Product Manager focused on the App experience within our Customer Lists team to join the Online Product team. This is a unique opportunity to shape how millions of customers interact with Tesco through personalised, intelligent, and frictionless shopping journeys.

As a Product Manager in the Customer Lists team, you’ll own the strategy and delivery of features that help customers build their baskets faster and more intuitively. This includes Favourites, Previously Bought, Usuals, Last Order, and our new feature, Custom Lists. These are all critical components of the Tesco App experience.

These features are central to helping customers shop smarter, save time, and feel understood. You’ll work across disciplines to create data-driven, personalised experiences that make Tesco the easiest place to shop online.

Responsibilities

• Define and own the App product roadmap for Customer Lists, aligned with customer needs and business goals.
• Drive innovation in how we surface relevant products and help customers build their baskets with ease.
• Use customer insights, behavioural data, and market trends to identify opportunities for improvement.
• Collaborate with UX, engineering, analytics, and commercial teams to bring ideas to life.
• Write clear, concise user stories and manage the product backlog.
• Champion the voice of the customer throughout the product lifecycle.
• Lead sprint planning, demos, and retrospectives with your squad.
• Ensure smooth delivery and high-quality releases through rigorous testing and stakeholder alignment.

Qualifications

• Experience building and optimising mobile app products at scale.
• Proven ability to quickly ramp up and independently lead discovery sessions from the outset.
• An understanding of iOS and Android platforms, mobile UX patterns, and app analytics.
• Experience working with personalisation, recommendations, or customer data is a plus.
• Excellent communication and stakeholder management skills.
• A data-informed mindset with the ability to balance customer needs and business impact.
• Experience working in Agile teams and writing effective user stories.
• A passion for solving real customer problems and delivering elegant solutions.
• Familiarity with user research, A/B testing, and design thinking principles.

Notes

#LI-LG1

#LI-Hybrid

Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is ‘Serving our customers, communities and planet a little better every day’. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.

We are proud to have an inclusive culture at Tesco where everyone truly feels able to be themselves. At Tesco, we not only celebrate diversity, but recognise the value and opportunity it brings. We\'re committed to creating a workplace where differences are valued, and make sure that all colleagues are given the same opportunities. We’re proud to have been accredited Disability Confident Leader and we’re committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click here.

We’re a big business and we can offer a range of diverse full-time & part-time working patterns across our many business areas, which means that we can find something that works for you. We work in a more blended pattern - combining office and remote working. Our offices will continue to be where we connect, collaborate and innovate. If you are applying internally, please speak to the Hiring Manager about how this can work for you - Everyone is welcome at Tesco.