Product Manager - Customer

Legal Counsel - 12 month FTC at Rightmove Greenhouse; Greater London; Hybride; GBP 70 000 - 110 000; Plein temps

Résumé du poste

Rightmove in London is seeking a Product Manager for the Agent Select Platforms team. You will own the core platform that underpins agent choice, shaping the strategy and roadmap alongside senior leaders.

You’ll collaborate with engineers, data and product peers to deliver scalable, reliable features and integrate third‑party services. You will balance business needs with technical constraints, manage a healthy backlog, and drive data‑driven decisions in a hybrid, London‑based role that supports

Qualifications

• Experience leading platform/product teams in a tech company.
• Proven ability to own end-to-end delivery of software products.
• Strong vendor management and commercial mindset.
• Ability to balance competing internal needs and prioritise roadmap.

Responsabilités

• Shape strategic direction and objectives for Agent Select Platforms.
• Own the core platform roadmap underpinning agent selection features.
• Maintain platform backlog and align with broader product priorities.
• Lead integration of third-party providers to strengthen platform.
• Define platform health, SLAs and partner performance.
• Collaborate with engineers and architects to translate needs into platform requirements.

Connaissances

Product discovery

Delivery leadership

Vendor management

Data-driven decisions

Agile product

Description du poste

Product Manager - Agent Select

Our vision is to give everyone the belief they can make their move. We aim to make moving simpler, by giving everyone the best place to turn to and return to for access to the tools, expertise, trust, and belief to make it happen.

We're home to the UK's largest choice of properties and are the go-to destination for millions of people planning their next move, reading the latest industry news, or just browsing what's on the market.

Location

London office / Hybrid (2 days per week in the office)

Reporting to

Senior Product Manager

The Role

The Product Development team plays a pivotal role in delivering the overall consumer and customer digital experience underpinning the Rightmove business. We recognise that to deliver the best products and features for our customers and consumers we need to work together effectively as a healthy, high performing team. We work collaboratively across a mix of product and centralised teams, together working towards Rightmove's strategy.

Joining the Agent Select Platforms team, you'll be a key part of building the foundations that power how agent choice works across Rightmove. Agent Select is a new strategic initiative, and your team owns the core capabilities, data, and third-party integrations that every agent-facing and consumer-facing experience is built on. You'll work closely with the Agent Select Experience team as well as other teams across the business to make sure the platform is reliable, well-governed, and ready to scale as the programme grows.

A Typical Week as a Product Manager Might Involve

• Working with the Senior Product Manager and Head of Product to help shape the strategic direction, vision and objectives for Agent Select Platforms, based on clear rationale, analysis and insights
• Owning the roadmap for the core platform that underpins agent selection features across Rightmove, balancing the needs of multiple internal teams who build on top of it
• Maintaining a backlog of platform improvements, clearly describing how they support our overall business goals, and working with the Senior Product Manager and Head of Product to prioritise these alongside wider domain and product function priorities
• Leading the integration of third-party providers that strengthen the integrity and reliability of the platform
• Defining and monitoring platform health, SLAs and operational performance with third-party partners
• Working closely with engineers and technical architects to understand technology limitations, trade-offs and development options for a platform that other teams rely on
• Collaborating with the Agent Select Experience team and other domain teams to understand their needs and translate them into platform requirements
• Being accountable for requirements definition and delivery of solutions across Rep Core, Back Office, and third-party integrations

We are looking for someone who

• Can lead product discovery, including for platform and infrastructure-style problems
• Has experience delivering successful end-to-end delivery of software products in a technology-led company
• Has experience managing third-party vendor relationships
• Maintains a strong commercial and strategic approach to product management
• Takes responsibility for a product and delivers it with an autonomous delivery team
• Makes data-driven decisions
• Is passionate about delivering quality software to end users, including internal teams who build on the platform
• Has excellent organisational skills and the ability to multitask across platform reliability, vendor management, and roadmap delivery
• Sets and measures clear, realistic and timely goals
• Builds a deep understanding of how an organisation is run, both commercially and operationally
• Actively encourages contributions from all those around them, recognising the value of team members' input when solving problems
• Thinks long term, and will drive the vision for the platform their team is responsible for
• Has found the agile philosophy to be second nature
• Is comfortable describing the technical implementation of their product, including data models, APIs and contracts
• Has a constant need to learn and improve themselves and the processes within the team
• Is equally comfortable and engaged in negotiating the roadmap with the Head of Product, discussing implementation with engineers, or negotiating terms with a third-party suppliers

Life at Rightmove

Despite our growth, we've remained a friendly, supportive place to work, with employee #1 still working here! We've done this by placing the Rightmove Hows at the heart of everything we do. These are the essential values that reflect our culture, and include:

• We create value... by delivering results and building trust with partners and consumers.
• We think bigger... by acting