Product Manager, Core API

About Gigs

At Gigs, we're building the operating system for mobile services - a platform that enables tech companies to seamlessly embed connectivity into their products.

Just as Stripe enables businesses to embed a payment button into any product, Gigs enables businesses to add a connect button and issue SIMs with a single click or API call. From fintechs launching mobile services to HRIS platforms offering work phone plans, we automate phone plan provisioning.

We're solving complex technical, operational and regulatory challenges to make connectivity truly effortless. We've grown to a team of around 90 people across the US and Europe, bringing together an experienced team of early-stage engineers, product builders and business athletes from companies like Stripe, Airbnb and Shopify. We know what it takes to solve hard problems.

With almost $100MM in funding from Ribbit Capital, Google and Y Combinator, Gigs is one of the fastest growing tech companies. Building on our strong foundation, we're looking for exceptional candidates who want to do the best work of their lives in a high-paced environment, surrounded by a highly talented, ambitious team.

You'll be joining at an exciting inflection point in our company's history. At sub-100 people and with a year of hyper-growth ahead of us, opportunity is abundant.

The Role

Build the API powering the future of connectivity.

The Gigs Core API was built to make selling mobile connectivity as easy as accepting payments via Stripe. We've seen strong traction with our abstraction of the highly fragmented telecom space across providers and markets.

In this role, you'll be responsible for deepening that abstraction and expanding the feature set—while maintaining the API's simplicity, consistency, and usability. You'll work closely with customers, our underlying network partners, and internal teams to develop functionality that empowers tech-enabled businesses to create innovative and disruptive connectivity experiences.

Success in this role requires experience designing, delivering, and evangelizing world-class APIs. While telecom expertise isn't needed, a background in a similarly complex industry is important.

What you will do

1. Define the behavior, constraints, and principles of the Gigs Core (Connectivity) API to solve customer and user needs
2. Own the Core API product roadmap, balancing developer experience, business impact, and long-term vision
3. Create internal and external documentation and guides for seamless integration and ongoing support
4. Increase operational efficiency and compliance for Gigs and our customers by adding self-service, automation, and systems that detect and self-heal problems

What we are looking for

1. At least 6 years of product management experience with a focus on complex APIs, platforms, or backend systems
2. Obsession with intuitive API and end-user experience design
3. Track record of collaborating directly with customers, engineers, and cross-functional stakeholders to drive business outcomes
4. Background in operationally intensive industries (e.g. payments, marketplaces, or neobanks)
5. Clear, concise communication—both written and verbal
6. A hands-on, owner mindset with the grit to ship and scale commercially successful products that developers love

Bonus points if:

1. Previous exposure to telecommunications or related infrastructure.
2. Experience building 0→1 products or working in fast-growing scale-ups.
3. Familiarity with the latest AI trends and applications.

Remote Work at Gigs

At Gigs, we're remote-friendly, with a strong emphasis on meaningful in-person collaboration. While most of our work is done remotely, we encourage our team to connect regularly in our hubs, whether for focused teamwork, customer meetings, or brainstorming sessions that drive creativity.

1. Gigs Pads: Our hubs in San Francisco, London, and Berlin are vibrant spaces where Gigsters come together to connect, collaborate, and create.
2. Gigs Republic: Twice a year, the entire company gathers for in-depth team bonding, strategic sessions, and shared experiences to reinforce our culture and drive growth.

This blend of remote work and in-person collaboration ensures we maintain a dynamic, connected, and innovative team environment.

What We Offer

At Gigs, we believe in rewarding excellence. You'll receive competitive compensation and stock options to ensure you are truly part of our growth. Benefits/additional compensation for this role may include stipends for upgrading your home office or work setup, learning and development budgets to support your career growth and a free phone and international data plan (naturally).

If you're excited about pushing boundaries and helping us shape the future of telecom, we'd love to hear from you.

For more information on benefits, Gigs Pads, and life at Gigs, check out our Careers page.