Product Manager - Consent & User Preferences

SoundCloud; London; Hybrid; GBP 70,000 - 90,000; Full time

Job summary

A leading music platform in London is seeking a Product Manager of Consent & User Preferences to optimize user consent strategies and manage technical implementations. The ideal candidate will have over 3 years of experience with Consent Management Platforms and a solid understanding of global privacy regulations. This role offers a hybrid work environment and supports diversity and inclusion.

Benefits

Employee Equity Plan

Professional development allowance

Flexible vacation policy

16 weeks paid parental leave

Qualifications

• 3+ years of experience managing Consent Management Platforms.
• Solid track record with privacy management and data compliance.
• Familiar with GDPR, CCPA, and NIST regulations.

Responsibilities

• Lead integration of CMP with web and app platforms.
• Ensure compliance with evolving privacy regulations.
• Collaborate with cross-functional teams on user consent strategies.

Skills

Privacy expertise

Strong communication

Technical troubleshooting

Education

Bachelor's degree in Computer Science or equivalent

Tools

CMP tools like OneTrust

Google Tag Manager

Job description

London, England, United Kingdom

SoundCloud empowers artists and fans to connect and share through music. Founded in 2007, SoundCloud is an artist-first platform empowering artists to build and grow their careers by providing them with the most progressive tools, services, and resources. With over 400+ million tracks from 40 million artists, the future of music is SoundCloud.

SoundCloud is looking for a a sharp, technically savvy Product Manager of Consent & User Preferences to fine-tune our user consent and preferences strategy. You'll be the maestro, leading the charge on our Consent Management Platform (CMP) and how users dial in their preferences directly within our apps. Think seamless implementation, continuous optimization, and rock-solid compliance with global privacy rules – all while keeping the work flow.

We are searching for someone who thrives on diving deep into technical details, gets privacy principles, and ensures collaboration with our Engineering, Legal, Product, and Marketing crews. You'll be key in enabling data-driven initiatives, always with privacy-by-design as your baseline.

Key Responsibilities:

• Seamless Integration: Partner closely with our web and app engineers to ensure our CMP and preference settings are integrated flawlessly. You'll spot, diagnose, and fix any off-key implementations
• Shaping User Control: Lead the strategy for how we collect, manage, and truly respect user consent and preferences across all our channels
• Staying Updated with Regs: Keep a finger on the pulse of evolving privacy regulations like GDPR, CCPA, and NIST, translating legal requirements into smart, technical solutions
• Your Privacy Expertise: Be our trusted advisor on privacy for new campaigns, product launches, or initiatives, embedding privacy-by-design from the first note
• Orchestrating Collaboration: Be the bridge between Legal, Engineering (Web, App & Data), Marketing, and Product teams, ensuring we hit a unified, compliant rhythm for consent and preference management
• Empowering Documentation: Craft clear documentation for CMP and app preference features, and help our internal teams get up to speed
• Analyzing the Mix: Monitor CMP performance, consent rates, and how users engage with their preferences, generating insights to inform our business moves
• Partnering Up: Keep the relationship strong with our CMP vendors, staying up to date with new features and best practices

Experience and Background:

• A Bachelor's degree in Computer Science, Information Systems, or the equivalent hands-on experience that shows your chops.
• 3+ years of experience managing and optimizing Consent Management Platforms and building/managing user preference centers within applications.
• A solid track record with privacy management and data compliance platforms (bonus points if you've already spun OneTrust).
• Proven ability to troubleshoot and deliver solutions for CMP and in-app preference configurations in complex environments.
• A privacy pro, familiar with data processing regulations and best practices globally.
• Understands global privacy regulations like GDPR, CCPA, and NIST inside out.
• Excellent communication, interpersonal, and analytical skills – you can translate complex concepts for anyone.
• Experience with privacy-by-design principles and data governance.
• Familiarity with tag management systems (e.g., Google Tag Manager, Tealium).
• Privacy certification (e.g., CIPP/E, CIPM) is a great bonus track.

About us:

• We are a multinational company with offices in the US (New York and Los Angeles), Germany (Berlin), and the UK (London)
• We provide a flexible work culture that offers the opportunity to collaborate and connect in person at our offices as well as accommodating work from home
• We are deeply committed to ensuring diversity, equity and inclusion at all levels of our organization and fostering a community where everyone’s voice, perspective and experience is respected and heard.
• We believe a strong team is made by investing in employees through mentorship, workshops and enrichment opportunities
• Not located in Berlin? No worries, we offer extensive relocation support including allowances, one way flights, temporary accommodation and, by partnering with Expath, on the ground support on arrival
• Interested in a gym membership, photography course or book? We have a Creativity and Wellness benefit!
• Employee Equity Plan
• Generous professional development allowance
• Flexible vacation and public holiday policy where you can take up to 35 days of PTO annually
• 16 paid weeks for all parents (birthing and non-birthing), regardless of gender, to welcome newborns, adopted and foster children
• Various snacks, goodies, and 2 free lunches weekly when at the office

Diversity, Equity and Inclusion at SoundCloud

SoundCloud is for everyone.Diversity and open expression are fundamental to our organization; they help us lead what’s next in music byunderstanding and empowering our creators and fans, no matter their identity. We acknowledge the challenges in the music industry, and strive toinfluence an inclusive culture where everyone can contribute respectfully and thrive, especially the historically marginalized communities that many of our creators, fans and SoundClouders identify with. We are dedicated to creating an inclusive environment at SoundCloud for everyone, regardless of gender identity, sexual orientation, race, ethnicity, migration background, national origin, age, disability status, or care-giver status.

At SoundCloud you can find your community or elevate your allyship by joining a Diversity Resource Group. Diversity Resource Groups are employee-organized groups focused on supporting and promoting the interests of a particular underrepresented community in order to build a more inclusive culture at SoundCloud. Anyone can join, whether you share the identity or strive to be an ally.

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Demographic Questions Germany and UK

Diversity, Equity and Inclusion Mission at SoundCloud

SoundCloud is for everyone. Diversity and open expression are fundamental to our organization; they help us lead what’s next in music by understanding and empowering our creators and fans, no matter their identity. We acknowledge the challenges in the music industry, and strive to influence an inclusive culture where everyone can contribute respectfully and thrive, especially the historically marginalized communities that many of our creators, fans and SoundClouders identify with.

We are dedicated to creating an inclusive environment at SoundCloud for everyone, regardless of gender identity, sexual orientation, race, ethnicity, migration background, national origin, age, disability status, or care-giver status.

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