Product Manager - Business Processes

Cato Networks; Greater London; On-site; GBP 90,000 - 130,000; Full time

Job summary

Cato Networks is seeking a hands-on Product Manager to own product-led customer journeys across SMB and enterprise markets, shaping self-service onboarding, activation, and expansion. You will partner with Engineering, Design, Data, Marketing, Sales, Channel, Customer Success, and Business Operations to define activation moments, measure PLG metrics, and continuously improve time-to-value for customers.

This is an individual-contributor role in a fast-growing security and cloud networking

Qualifications

• 5+ years of Product Management experience in B2B SaaS.
• Deep understanding of Product-Led Growth, SaaS metrics, freemium and trial models.
• Strong experience defining and delivering user-facing product experiences with UI/UX awareness.
• Background or familiarity with networking and security technologies is an advantage.
• Understanding of the SMB networking and security market, including customer needs and typical services purchased.
• Strong leadership and communication skills with the ability to influence cross-functional teams.

Responsibilities

• Define segment-specific product-led journeys for SMB and enterprise customers, balancing self-service, sales-assisted, and partner-assisted experiences.
• For SMB, drive simple self-service onboarding, guided configuration, sensible defaults, in-product education, packaging, upgrade paths, and purchase experiences.
• For enterprise customers, identify ways to accelerate evaluation, activation, time-to-value, adoption, product-qualified demand, and expansion.
• Define the activation and “aha” moments for different customer segments and improve time-to-first-value and activation.
• Own product requirements related to trials, free experiences where relevant, packaging, entitlements, upgrade paths, pricing UX, purchase flows, and conversion triggers.
• Define, instrument, and monitor PLG metrics, including activation, time-to-first-value, product adoption, conversion, product-qualified opportunities, retention, and expansion.
• Use product analytics, customer research, funnel analysis, and experimentation to identify friction and continuously improve outcomes.
• Partner with Sales, Marketing, Channel, Customer Success, Finance, and Business Operations to create seamless journeys.
• Identify product-usage signals that trigger contextual recommendations, expansion opportunities, partner engagement, or sales outreach.

Skills

Product Management

Product-Led Growth

UI/UX principles

Networking & Security

SMB Market

Leadership

Communication

Job description

At Cato Networks, we have a team of veteran technology and security experts, looking to change the world. We believe that while good engineers can create simple solutions for complex problems, great engineers can make complex problems – simple.

Welcome to the future of cloud networking and security!

Cato Networks is the first company to converge enterprise networking and security into one centralized and global service that is delivered by cloud. It is led by networking and security pioneer Shlomo Kramer (Check Point, Imperva) and early investor (Palo Alto Networks, Exabeam, Trusteer and more). Cato’s unique technology inspired a brand-new product category, later named “SASE” by Gartner and a market expected to reach $28.5 billion by 2028.
This is your opportunity to get on the rocket ship and join a company that is building a cutting-edge enterprise network and secure cloud platform, and is on a fast track to becoming the worldwide market leader – don’t miss it!

THE OPPORTUNITY

Cato Networks is building Product-Led Growth capabilities that complement its established enterprise, direct-sales, and partner-led business.

We are looking for a hands‑on Product Manager to own product‑led customer journeys across Cato’s target markets, with a particular focus on SMB while also improving how larger enterprise customers discover, evaluate, activate, adopt, and expand Cato.

For SMB customers, this may include highly self‑service journeys from signup and onboarding through value realization, purchase, and expansion. For larger enterprises, PLG will complement the sales‑led motion by helping customers experience value sooner, adopt more effectively, identify expansion opportunities, and create stronger product‑qualified demand.

This is an individual‑contributor role. You will own measurable customer and business outcomes, working directly with Engineering, Design, Data, Marketing, Sales, Channel, Customer Success, and Business Operations.

What You’ll Do

• Define segment‑specific product‑led journeys for SMB and enterprise customers, balancing self‑service, sales‑assisted, and partner‑assisted experiences.
• For SMB, drive simple self‑service onboarding, guided configuration, sensible defaults, in‑product education, packaging, upgrade paths, and purchase experiences.
• For enterprise customers, identify ways to accelerate evaluation, activation, time‑to‑value, adoption, product‑qualified demand, and expansion.
• Define the key activation and “aha” moments for different customer segments, and improve time‑to‑first‑value and unassisted or assisted activation.
• Own product requirements related to trials, free experiences where relevant, packaging, entitlements, upgrade paths, pricing UX, purchase flows, and conversion triggers.
• Define, instrument, and monitor PLG metrics, including activation, time‑to‑first‑value, product adoption, conversion, product‑qualified opportunities, retention, and expansion.
• Use product analytics, customer research, funnel analysis, and experimentation to identify friction, test hypotheses, and continuously improve outcomes.
• Partner with Sales, Marketing, Channel, Customer Success, Finance, and Business Operations to create seamless product‑led, sales‑assisted, and partner‑assisted journeys.
• Identify product‑usage and behavioral signals that can trigger contextual recommendations, expansion opportunities, partner engagement, or sales outreach.

What You Bring

• 5+ years of Product Management experience in B2B SaaS.
• Deep understanding of Product‑Led Growth , including SaaS metrics, freemium and trial models, and PLG‑driven customer journeys.
• Strong experience defining and delivering user‑facing product experiences , with a solid understanding of UI/UX principles.
• Background or strong familiarity with networking and security technologies is an Advantage .
• Understanding of the SMB networking and security market , including customer needs and the services these customers typically purchase.
• Strong leadership and communication skills with the ability to influence cross‑functional teams.