Product Manager (B2B SaaS)

Digimind - an Onclusive company; London; Hybrid; GBP 50,000 - 80,000; Full time

Job summary

A leading global company seeks a Product Manager to enhance its SaaS monitoring products. This role involves driving product vision, collaborating with various teams, and understanding customer needs, making it crucial for maintaining brand reputation and strategic marketing initiatives.

Benefits

Competitive salary and benefits

Hybrid working environment

Flexible working arrangements

Mental health support

Qualifications

• At least 3 years of product management experience focusing on SaaS products for enterprise customers.
• Experience with scrum teams in an agile environment.
• Knowledge of social media, news, and broadcast media preferred.

Responsibilities

• Develop product roadmaps in partnership with relevant teams.
• Collaborate with the design team to ensure a best-in-class user experience.
• Work closely with customers to understand their priorities and pain points.

Skills

Communication

Collaboration

Strategic thinking

Problem Solving

User Experience Management

Education

Degree in business, product & technology, marketing, or related field

Tools

Product usage measurement tools

User experience management tools

Job description

About the Role

We are looking for a Product Manager to help drive the next evolution of our SaaS monitoring product experiences for Onclusive customers. Your mission is to simplify, unify, accelerate, and innovate the end-to-end feature, function, and user experiences on Onclusive’s core products. You will lead the vision, strategy, and execution for our SaaS product capabilities to address a range of business problems, including brand reputation, crisis management, business impact, marketing, and media strategy. You will work closely with Onclusive’s talented teams from Product Design, Consulting Services, Engineering, Data Engineering, Marketing, Customer Success, and others. The ideal candidate would be comfortable working with SaaS B2B products that leverage Onclusive's global media content data hubs, workflow and analytics tools, AI and ML teams, and professional services, paving the way for innovative breakthroughs.

Your Responsibilities:

• Deeply understand customer needs and industry innovations to drive the product vision and strategy, maximizing business and customer impact.
• Develop product roadmaps in partnership with relevant product, engineering, ML/AI, and analytics teams that execute product vision and strategy.
• Work closely with customers to understand their business priorities, opportunities, and pain points in their roles and workflows.
• Collaborate with the design team to ensure a best-in-class user experience across Onclusive products.
• Promote Onclusive products and strategies with customers and industry partners.
• Create standard and industry-specific metrics (e.g., unique visitors) and develop new metrics tailored to industry and workflows.
• Partner with senior management, insights, and AI teams to define and align on vision, strategy, and roadmaps.
• Work with Engineering to unify monitoring and workflow capabilities and streamline product offerings.
• Develop product and user experience strategies that organically accelerate product adoption.

Who you are:

• A degree (BS, MSc, MBA) in business, product & technology, marketing, or a related field, with hands-on experience.
• At least 3 years of product management experience focusing on SaaS products for enterprise customers, on a product team.
• Enthusiastic about media and marketing, focusing on drivers of brand reputation, marketing, and communications strategies.
• Knowledge of social media, news & broadcast media, marketing, brand marketing, public, and investor relations (preferred but not required).
• A creative problem solver capable of strategic thinking and effective cross-functional collaboration to drive customer value.
• Excellent communication, collaboration, and organizational skills.
• Comfortable leveraging data and intuition to make strategic decisions in ambiguous and complex areas, and to foster innovation.
• Experience working with scrum teams in an agile environment and managing product lifecycle responsibilities.
• Proven track record of planning, designing, developing, and launching SaaS products.
• Familiarity with product usage measurement and user experience management tools.

What we can offer:

We are a fast-growing global company offering numerous opportunities for skill development and career growth. In return for your contribution, we offer:

• Competitive salary and benefits.
• Hybrid working environment in a passionate team committed to delivering quality work and supporting professional growth.
• A focus on wellbeing and work-life balance, including flexible working arrangements and mental health support.

We value diversity and are committed to creating an inclusive environment for all employees, regardless of race, religion, gender, gender reassignment, sexual orientation, marital status, pregnancy, disability, or age.