Product Manager - 12 month FTC

TMX Group; Greater London; On-site; GBP 70,000 - 90,000; Full time

Job summary

Trayport seeks a Product Manager to shape the product vision for our data-driven trading solutions. You will work closely with business development and engineering to understand client needs, prioritise features, and deliver value across multiple agile teams.

You will become the expert on how clients use Trayport's products, driving insights from data and feedback to enhance the offering while aligning with strategic product roadmaps.

Qualifications

• Experience with data/AI products in commodities trading space.
• Strong ability to engage clients and translate needs into product requirements.
• Proven cross-functional collaboration across commercial, technical and support teams.
• Demonstrated data analysis skills to inform decisions and roadmaps.

Responsibilities

• Build client relationships to generate ideas and capture requirements.
• Bring new features to market through collaboration with sales, support and development.
• Engage internal teams to share knowledge and accelerate delivery of functionality.
• Synthesize requirements into epics/stories and define acceptance criteria.
• Develop a knowledge base of client workflows and ensure clear documentation.
• Act as bridge between customers and engineering on Trayport workflows and platform features.
• Demonstrate new and existing functionality to customers and stakeholders.

Skills

Data & AI products

Cross-functional leadership

Client engagement

Tools

Python

SQL

Job description

The RoleThe Product Manager is responsible for the product vision through to implementation alongside our development teams. They will work with business development teams to identify product-market fit, engage with prospects and customers to deeply understand the problems they have and how we can help solve these problems. They will become the expert on how clients use the product and evangelise their products internally and with clients. They will use client feedback, metrics and research to identify and prioritise opportunities for delivering enhancements and new product ideas.Based on the wider product strategy and input from commercial and technical teams, the Product Manager will define a long-term vision for the product, convey this to the wider business, and propose new initiatives to grow the value proposition of their products while at the same time making meaningful progress towards their longer term vision for the product or products.Once the vision is defined; the Product Manager will play a crucial part in product delivery. They will fulfil the product owner role within one or more agile delivery teams, creating a shared understanding of client needs. They will define the priorities and clear acceptance criteria for designing and implementing new features and improvements. They will be responsible for prioritisation and will strive to find the right balance between maintenance, customer requests, and advancing the strategic product roadmap.The Product Manager will motivate technical teams by being the voice of the customer. They will share client insights, needs, frustrations, successes and failures with the team to inspire a culture of creative problem solving. They will hold themselves and the team accountable for delivering client value and will use excellent communication skills to ensure internal and external stakeholders are kept up-to-date throughout product delivery. Rather than simply adopting a \"Clients say they want this so we did it\" mindset, they will strategically evaluate how small requests add up to something bigger over time.ResponsibilitiesCustomer engagement: The Product Manager is expected to build client relationships to facilitate idea generation and be the expert on how the clients use the system, understand their requirements and become the voice of the customer internally. They are expected to be proactive in terms of seeking out new relationships and identify customer needs outside of our core customer set.Bring new features to the market: The Product Manager should spend time with clients and internal sales and support teams, providing assistance, engagement and gaining understanding of the products.Internal team engagement: Establish strong cross functional relationships (e.g., Support, Development, QA, Client Management); regularly engage across functions to leverage areas knowledge, facilitate information sharing, and accelerate product delivery.Synthesize and document requirements: Develop high level Epic stories and break those down into detailed user stories. During development of new functionality the PO will work closely with multiple teams, to break down stories and develop acceptance tests to ensure client requirements are successfully captured and implemented.Build client workflows intelligence library: PMs are expected to become specialists and an authoritative source for the rest of the business for the understanding of client workflows. Special emphasis will be placed on effective documentation, dissemination and sharing of this knowledge across the Product team and the rest of the company.Trayport network fluency: Become an expert on the usage of Trayport’s products/network in ‘the wild’ and provide a bridge between customers and Trayport engineering teams regarding workflows, requirements and platform functionality, for existing and components/features in development.Advocacy of the product: Run demos of new and existing functionality, internally and externally, participate in customer facing calls and meetings to gather requirements and present prototypes.The PersonSkills & ExperienceExperience working with Data and AI products in the commodities spaceA solid understanding of what data is important to trading firms (and more crucially what is not) especially in the energy trading spaceAble to demonstrate a keen understanding how how trading firms leverage agentic AI at presentSolid technical skills for data analysis (e.g. Python, SQL, etc.)Strong internal and client-facing communicationWell versed engaging with customers to understand their needs, validate ideas, communicate the value proposition and manage expectationsExecuting cross-functional initiativesMaking decisions based on qualitative and quantitative insightsCreating and presenting business cases, defining outcome-based success criteriaPersonal AttributesEffective communicator with strong interpersonal skillsDriven, client-centric and outcome-focusedNaturally curious, always seeking new knowledgeProactive self-starterCreative and resourceful problem solverFlexible and able to thrive in ambiguityTrayport is committed to creating and sustaining a collegial work environment in which all individuals are treated with dignity and respect and one which reflects the diversity of the community in which we operate. We provide accommodations for applicants and employees who require it.About UsOur Culture:At Trayport, our people power our success. We are a place where talented people never stop learning, innovating and working together to make an impact!We offer you more than a job - we offer you the opportunity to work with, and learn from the most respected industry and thought leaders in the business. We’re always pushing the boundaries, rapidly expanding our global presence across London, Vienna, Singapore, Bremen and North America.At Trayport, we understand that our people are crucial to our future. We strive to provide a challenging and inspirational atmosphere; employing intelligent, enthusiastic, adaptable individuals and giving them thefreedom, training, and guidance to allow them to consistently achieve their potential.If you share our vision and are motivated to challenge the status quo - we want to hear from you!