Product Manager

Smiths Detection; Hemel Hempstead; On-site; GBP 45,000 - 65,000; Full time

Job summary

Join a leading company focused on safeguarding the world through innovative training solutions. As a Training Product Manager, you will innovate and optimize training products to meet the needs of aviation security professionals. If you have a background in training and product management, this role offers the chance to make a significant impact in a dynamic team environment.

Qualifications

• Experience in training airport screeners preferred.
• Knowledge of aviation security training products.
• Understanding of product and project management.

Responsibilities

• Define and implement commercial strategy for training products.
• Lead development of new training offerings and ensure customer satisfaction.
• Monitor performance and optimize existing training solutions.

Skills

Analytical Skills

Communication Skills

Relationship Building

Entrepreneurial Mindset

Education

Experience in aviation sector or training delivery

Job description

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SMITHS DETECTION MAKING THE WORLD A SAFER PLACE

Every minute of every day, in nearly every country across the globe, Smiths Detection people and technology make the world a safer place. We safeguard people, business and infrastructure with the latest innovations and screening technology for aviation, ports, borders, defense, and security across 55 countries around the globe.

Life At Smiths –

Global leader : We impact critical systems every day with sites in 17 countries and six centers of research excellence. From pioneering to powering life-changing innovation, we’re delivering threat detection and screening solutions to safeguard the world from threat.

Digital growth : A key part of our capability is the integration of digital technology across our business and our operations in more than 55 countries, will be critical to our continued success.

Exciting opportunities : Our growth is creating exciting opportunities to work with experts in physics, chemistry, electronics, mechanics, production, computer science, and AIML.

International environment : With some projects, work requires global collaboration and the potential to travel and grow with the business.

https://youtu.be/JiF8pOeYir4?si=VMbssozgqYp0qaUY

Job Description

Have you worked as an x-ray screener, manager or supervisor of x-ray screeners or have you been involved in the training of x-ray screeners? If yes, then this role might be for you.

This is an incredible opportunity to shape the future of service offerings and make a tangible impact on our global business. This is your opportunity to make a significant impact while working in a dynamic and diverse environment. As our Training Product Manager, you'll be at the forefront of driving the success of our Training products. This is your chance to lead the development and launch of ground-breaking training solutions, optimize existing training offerings, and ensure exceptional customer satisfaction.

Collaborating with cross-functional teams, you'll harness your market expertise and insights to define and refine our training strategies, pushing the boundaries of what's possible in the security industry. In this role you will focus on ensuring our new training products are designed to optimise our people focused approach. This includes our new Virtual Training Centre Platform that hosts our online training content including our new Image Interpretation Training content.

Furthermore, you will inform the development of training offerings for the new products ready for product launch and identify any technologies that could incorporated into our existing solutions to ensure our training is people centred.

Duties and Responsibilities (Includes but not limited to)

• Define commercial strategy for training products, aligning with services and aftermarket objectives.

• Stay informed about target markets, competitors, and pricing. Translate customer feedback into training offering requirements.

• Identify growth opportunities through partnerships, M&A, new markets, technologies, and service offerings.

• Maintain scope, features, parameters, and value proposition of service offerings.

• Lead commercial development of new service offerings, ensuring alignment with product lifecycle management.

• Inform pricing strategy, maximizing margin, revenue, and market share.

• Forge partnerships and optimize route-to-market channels, including digital platforms.

• Drive launch of new training offerings, working closely with marketing and communication teams.

• Monitor performance of existing offerings and develop plans for optimization.

• Provide inputs to forecasts and budgets in collaboration with cross-functional teams.

• Support sales and industry marketing teams and attend customer meetings and events.

• Contribute to business development and provide input on product development.

The Individual

• Experience of working as a screener, preferably in the aviation sector

• Experience of delivering training to airport screeners is preferable

• Knowledge of existing training products used by aviation and urban security customers

• Proven ability to build strong relationships with internal and external stakeholders

• An understanding of product management, marketing, program management, and project management.

• Familiarity with training industries

Competencies

• Entrepreneurial mindset with a track record of innovation.

• Ability to assess customer and market needs and translate them into winning value propositions.

• Analytical skills for effective decision-making and trade-offs.

• Comfort working with data and IT systems and building business cases.

• Able to lead and direct integrated project teams in an international matrix setting

• Excellent communication skills in English (spoken and written). Proficiency in a second language is advantageous but not necessary.

Diversity & Inclusion

We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.We have several employee-led Employee Resources Groups (women@work, Black Employees Network, Veterans, Pride Network) providing support, enhancing career development, and contributing to personal development in the work environment and beyond.

At no time during the hiring process will Smiths Detection, Smiths Group, nor any of our recruitment partners ever request payment to enable participation – including, but not limited to, interviews or testing. Avoid fraudulent requests by applying jobs directly through our career’s website (www.smithsdetection.com/careers)or LinkedIn.

#Smiths

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Created on 22/06/2025 by TN United Kingdom