Product Manager

Shop Circle LTD; Greater London; On-site; GBP 65,000 - 90,000; Full time

Job summary

Circeus is seeking a Product Manager for one established Shopify app in our portfolio. You will own the roadmap, day-to-day product decisions and the app's commercial performance, with revenue growth as the primary measure.

You will work with the GM and the current Product Manager during a structured handover, and with other PMs across the team. The role is based in London, with two days per week in our Victoria office, and AI tooling is a standard part of how we research, analyse, prototype,

Qualifications

• Two to three years of work experience, with some of it in product or an adjacent role where you owned a product outcome.
• At least one clear example of a metric you moved, including how you spotted the opportunity and what you personally changed.
• Strong attention to detail and a genuine interest in how software is used in real, day-to-day business operations.
• Commercial curiosity: you want to understand how product, positioning, pricing and marketing combine to grow a business.
• The ability to work directly and credibly with engineers, and a willingness to get into technical detail.
• Confidence speaking with customers and turning qualitative feedback into prioritised decisions.
• Fluency with AI tools in your daily work, with concrete examples of how they have improved your output or decision-making.
• Clear and concise written communication.
• A bias towards action, comfort making decisions with incomplete information, and openness to coaching and feedback.
• The ability to commute to our Victoria office two days a week.
• Unrestricted right to work in the UK.

Responsibilities

• Own the roadmap for your app, from problem definition through to shipped outcome and measured commercial impact.
• Make revenue growth the primary outcome, using acquisition, activation, retention and pricing as levers.
• Speak directly with merchants, including those who are struggling or have decided to leave, and be the voice of the customer in your team.
• Stay close to support conversations and product data, identifying underlying patterns rather than reacting to individual requests.
• Work directly with engineers to define problems, scope solutions, sequence delivery, remove blockers and get high-quality work into production.
• Maintain a high quality bar, especially where small details affect a merchant's storefront and revenue.
• Own how the app is presented within the Shopify ecosystem, working with marketing partners on positioning, messaging, launches, reviews and acquisition.
• Build and maintain clear product and commercial reporting, and give concise recommendations to the GM.

Job description

About Circeus

Circeus is an AI-native holding that acquires and scales mission-critical B2B software businesses globally. We have raised $220m+ from leading global institutional investors and serve 200,000+ businesses across diverse verticals, focusing on high-retention, deeply embedded software. We acquire high-quality SaaS companies and accelerate their growth through a centralised AI platform, driving both revenue expansion and operational efficiency. We operate as long-term owners, continuously improving products through applied AI.

The role

You will be the Product Manager for one established Shopify app in our portfolio. It is the right product to take on full ownership for the first time: a real revenue line, real merchants and a real roadmap, at a scale where you can understand the whole business and see the effect of your decisions quickly.

You will own the roadmap, the day-to-day product decisions and the commercial performance of the app. Your primary measure of success will be revenue growth. You will work out which product and marketing levers can create that growth, decide where to focus, and drive the work through to a measurable result.

You will not be doing this alone. The GM will set the wider business context and targets, coach you closely, and act as the final decision-maker on major trade-offs. You will work alongside the app's current Product Manager during a structured handover, and with the other PMs in the team.

Over time, the expectation is that you run the product with increasing independence. We see this role as a stepping stone to managing larger products or leading product strategy.

We are a small team with no organisational overhead, and AI tooling is a standard part of how we research, analyse, prototype, write, test and report.

This is a hands-on role for someone who wants genuine, end-to-end ownership early in their career.

What you will do

• Own the roadmap for your app, from problem definition through to shipped outcome and measured commercial impact
• Make revenue growth the primary outcome, using acquisition, activation, retention and pricing as levers
• Speak directly with merchants, including those who are struggling or have decided to leave, and be the voice of the customer in your team
• Stay close to support conversations and product data, identifying underlying patterns rather than reacting to individual requests
• Work directly with engineers to define problems, scope solutions, sequence delivery, remove blockers and get high-quality work into production
• Maintain a high quality bar, especially where small details affect a merchant's storefront and revenue
• Own how the app is presented within the Shopify ecosystem, working with marketing partners on positioning, messaging, launches, reviews and acquisition
• Build and maintain clear product and commercial reporting, and give concise recommendations to the GM

What success looks like

Within your first 90 days, you will have:

• Completed the handover and built a strong understanding of the app, its customers, its commercial model and the Shopify platform
• Taken clear ownership of the roadmap, reporting and day-to-day product decisions
• Shipped useful improvements and shown you can operate at our pace
• Produced a focused plan for revenue growth that explains what you will prioritise, what you will not, and why

Within your first year, you will have:

• Delivered measurable revenue growth, using product and marketing as connected levers
• Become the trusted internal owner of the product, its customers and its commercial performance
• Grown into running the product with a high degree of independence

Success will not be measured by the number of features shipped. It will be measured by commercial impact, product quality and the strength of your decisions.

What we are looking for

• Two to three years of work experience, with some of it in product or an adjacent role where you owned a product outcome. Evidence matters more to us than title or tenure
• At least one clear example of a metric you moved, including how you spotted the opportunity and what you personally changed
• Strong attention to detail and a genuine interest in how software is used in real, day-to-day business operations
• Commercial curiosity: you want to understand how product, positioning, pricing and marketing combine to grow a business
• The ability to work directly and credibly with engineers, and a willingness to get into technical detail
• Confidence speaking with customers and turning qualitative feedback into prioritised decisions
• Fluency with AI tools in your daily work, with concrete examples of how they have improved your output or decision-making
• Clear and concise written communication
• A bias towards action, comfort making decisions with incomplete information, and openness to coaching and feedback
• The ability to commute to our Victoria office two days a week
• Unrestricted right to work in the UK

Helpful, but not required

• Experience with Shopify, ecommerce or a product distributed through a platform marketplace
• Experience with product-led growth, pricing, packaging or acquisition
• Exposure to analytics tooling, SQL or experimentation
• A STEM degree, or an engineering, data, consulting or commercial background before moving into product

You do not need previous Shopify experience. Evidence of ownership, sound judgement and a real appetite to learn the commercial side of product matter more.

You also do not need to have launched an AI product. You do need to show that AI is already a meaningful part of how you work, rather than something you are only beginning to explore.

The role is based in London and requires two days a week in our Victoria office.