- Product Management and Customer Experience Lead | Sports Tech | Connected Devices

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Product Management and Customer Experience Lead | Sports Tech | Connected Devices, London

Client:

JD&Co

Location:

London, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Views:

6

Posted:

24.04.2025

Expiry Date:

08.06.2025

Job Description:

We're working with an early-stage client on a mission to build a sector-defining company in the world of health & fitness, starting with a first-of-its-kind physical-digital product.

Our client is now hiring a Product & CX Leader: a broad and hands-on role that spans product development, customer experience, and project management. Reporting directly to the founder and working closely with tech, design, and manufacturing partners, you’ll be at the center of it all - owning the product roadmap, refining the end-to-end user journey, balancing hardware, software, and firmware decisions, and ensuring that customer feedback translates into elegant, scalable solutions.

What they're looking for:

• Experience in connected hardware (e.g., wearables, healthtech, smart home, IoT)
• Comfortable spanning mobile apps, physical products, and service design
• At ease operating in lean, fast-moving environments
• Practical, detail-oriented, and customer-obsessed

It’s a rare opportunity to lead product in a company with global ambitions, impressive early traction, and backing from some of the most respected names in tech, sport, and wellness.

Location: Hybrid (London & Remote)

Package: Competitive salary + meaningful equity