Product Innovation Manager

Help for Heroes; United Kingdom; On-site; GBP 40,000 - 60,000; Full time

Job summary

Help for Heroes seeks a passionate Product Innovation Manager to lead innovation projects, collaborating across teams to deliver impactful fundraising and commercial products. This role offers the chance to enhance supporter experiences through creative, insight-led product development in a dynamic work environment.

Qualifications

• Experience supporting product or service innovation projects.
• Ability to translate insight into actionable ideas.
• Experience in cross-functional teams.

Responsibilities

• Leading innovation projects from concept to launch.
• Conducting research and competitor reviews.
• Facilitating ideation workshops.

Skills

Product innovation

Audience-centred thinking

Project management

Communication

Stakeholder engagement

Job description

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Hours: Full time, 35 hours per week, Monday - Friday

Contract Type: Permanent

Are you passionate about driving innovation that creates real impact? We’re looking for a curious, creative, and audience-focused Product Innovation Manager to join our Commercial Directorate at Help for Heroes. This is your opportunity to shape the future of our supporter experiences and help us develop exciting new fundraising and commercial products.

About the Role

Working closely with the Senior Product Innovation Manager, you’ll support the end-to-end process of developing new, insight-led products, from research and concepting through to launch and evaluation.

This is a hands-on delivery role where you’ll champion innovation frameworks, collaborate across teams, and help embed a culture of creativity, testing, and improvement.

Key responsibilities include:

• Leading the day-to-day delivery of innovation projects from concept to launch.
• Conducting research and competitor reviews to inform product design.
• Facilitating ideation workshops and supporting sprint-based development cycles.
• Working across teams to ensure product-market fit and compelling audience propositions.
• Supporting business case development and evaluating product performance.
• Championing collaborative, insight-driven innovation practices across the team.

About You

You’re an experienced product, innovation, or service design professional with a passion for audience-centred thinking and delivering meaningful supporter experiences. You may come from a charity, commercial, or hybrid background.

Essential skills and experience:

• Demonstrated experience supporting product or service innovation projects.
• Ability to translate insight into actionable ideas and compelling propositions.
• Experience working in cross-functional teams and managing projects.
• Strong communication and stakeholder engagement skills.

Closing date: 6th July 2025

Please note: This vacancy may close earlier than the advertised closing date if a high volume of applications is received, so we encourage early submissions.

Help for Heroes value diversity and inclusion and welcome applications from candidates with diverse backgrounds