Product Implementation Specialist

Sopra Steria; Sheffield; Hybrid; GBP 40,000 - 55,000; Full time

Job summary

Une entreprise de technologie mondiale recherche un Spécialiste de l'Implémentation Produit pour soutenir ses solutions de prêts hypothécaires et d'épargne. Ce rôle hybride implique l'analyse des besoins des clients, la mise en œuvre de solutions, et la collaboration avec des équipes internes et des clients dans tout le Royaume-Uni. Un engagement pour une culture d'inclusion et de diversité fait partie intégrante de leurs valeurs.

Benefits

Private Medical Insurance

Health Cash Plan

Dental Insurance

Eye Care Vouchers

Flu Vaccinations

Life Assurance

Critical Illness Cover

Pension Plan

Qualifications

• Expérience dans la mise en œuvre de solutions logicielles dans le secteur des services financiers.
• Expérience de projets de migration de données à grande échelle.
• Confiance dans un rôle orienté client, y compris la facilitation d'ateliers.

Responsibilities

• Implémenter et configurer des solutions de prêts hypothécaires et d'épargne en réponse aux besoins des clients.
• Agir en tant qu'expert en produits, en conseillant sur les solutions adaptées aux clients.
• Documenter les exigences de configuration technique et mettre en œuvre des solutions.

Skills

Client facing

SQL

APIs

Cloud technologies

Job description

At SBS, we’re more than just a technology company – we’re a global fintech partner helping banks and financial institutions transform, innovate, and grow. With over 5,000 employees worldwide and clients in more than 80 countries, our solutions power everything from digital banking and lending to payments and core banking systems.

As part of74Software, we’re backed by a group of leading software companies delivering mission-critical solutions worldwide. Our focus is on delivering long-term value, leveraging cutting-edge technology, and fostering strong client partnerships. Join us and be part of a collaborative, forward-thinking team shaping the future of finance.

Job Description

Sheffield – hybrid – 2 office days per week.

We are seeking a Product Implementation Specialistto implement and support our mortgage and savings solutions, from pre-sales through to go-live, and beyond, ensuring our clients maximise the functionality available to achieve optimal efficiencies. Time will be a hybrid of remote and office-based working, and client sites (based throughout the UK).

A key responsibility of the Product Implementation Specialist is to understand the clients’ current and target business processes, then help to refine their requirements and deliver the solution proposition. This will cover a wide range of assignments, including:

• Becoming a subject Matter Expert in SBSproducts, recommending products or business solutions within your discipline
• Understanding the client's needs and proactively offering assistance within the project's scope, defining and documenting configuration requirements and associated technical solutions.
• Implementing software configuration in line with client requirements, working with senior colleagues, product managers and development teams to deliver solutions and highlight functionality gaps.
• Consulting on the underlying data model, with the ability to carry out field mapping activities relating to external integrations and APIs
• Following defined consultancy methodology, ensuring consistency and traceability of approach.
• Knowledge transfer to both customers and colleagues to share product information and best practice.

Qualifications

What are we looking for?

• Experience working within a software solutions provider or, in software implementation/upgrade projects, ideally within the Financial Services sector
• Experience of working on large scale data and systems migration projects
• Confidence in a client facing role, including workshop facilitation and undertaking customer demonstrations
• Good working knowledge of relational databases, including SQL (Oracle an advantage)
• An understanding of APIs, Web services and Cloud technologies

It would be advantageous to have:

• Good working knowledge of mortgage and savings operations within the UK (origination and servicing), including regulation and best industry business practice

Don't meet every single requirement? That's okay, and you aren't alone!Research shows that women and people of colour are less likely to apply for a role unless they meet all the criteria. At SBS, we're committed to building a diverse, inclusive team where everyone feels they belong. So if this role excites you and you're eager to grow, we'd love to hear from you - even if your experience doesn't tick every box just yet, send us your application!

Additional Information

We’re committed to supporting our employees in every aspect of their lives, from health and wellbeing to financial security and lifestyle perks. Here’s a snapshot of the benefits you'll enjoy as part of our team:

Health & Wellbeing: Private Medical Insurance, Health Cash Plan, Dental Insurance, Eye Care Vouchers, Flu Vaccinations

Hybrid working:Work from home three days per week, and join us in the office for the remaining two.

️ Finance & Protection:Life Assurance, Critical Illness Cover, Pension Plan, Long Service Awards, Payroll Giving, Fleet car provider

As part of our hiring process, new employees will be required to pass a confidential consumer credit check and DBS check. This is a straightforward credit check for CCJs, bankruptcy and a criminal record check; however, if you wish to know more about what is or is not acceptable,please ask our recruitment team.

At our organization, we are committed to fighting against all forms of discrimination. We foster a work environment that is inclusive and respectful of all differences.

All of our positions are open to people with disabilities.