Product Genius: Elevate Customer Experience in Auto Sales

ARNOLD CLARK AUTOMOBILES LIMITED; England; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading automotive retailer in Winsford is seeking a Customer Service Executive, known as a Product Genius, to enhance the customer experience in their Vauxhall branch. Responsibilities include preparing the showroom, assisting customers on test drives, and facilitating excellent sales support. Candidates should be confident communicators with a positive attitude, possess a full UK driving licence, and have the ambition to progress to car sales. This role offers training opportunities and a supportive work environment.

Benefits

33 days’ holiday allowance

Generous retail discounts

Private healthcare

Access to GP 24/7

Pension scheme

Maternity and paternity packages

Training and progression opportunities

Discount on new and used vehicles

Qualifications

• Confident communicator who understands the importance of a positive attitude.
• Willingness to go the extra mile for customers.
• Full UK driving licence is required.
• Eager for career progression into car sales.

Responsibilities

• Prepare the showroom and vehicles for the day.
• Support showroom presentation and advertising efforts.
• Organize and accompany customers on test drives.
• Enhance the customer journey from enquiry to delivery.

Skills

Confident communicator

Positive attitude

Team player

Ability to work independently

Job description

A leading automotive retailer in Winsford is seeking a Customer Service Executive, known as a Product Genius, to enhance the customer experience in their Vauxhall branch. Responsibilities include preparing the showroom, assisting customers on test drives, and facilitating excellent sales support. Candidates should be confident communicators with a positive attitude, possess a full UK driving licence, and have the ambition to progress to car sales. This role offers training opportunities and a supportive work environment.