Product Engineer

The Flex; Leeds; Remote; GBP 70,000 - 120,000; Full time

Benefits offered by this job

Remote-first

Performance-based rewards

Job summary

Base360.ai is seeking a Product Engineer to join our remote-first team building the AI operating system for the short-term rental industry. You’ll own features end-to-end, from problem discovery with property managers to production deployment, focusing on automation, AI-powered decisions, and scalable integrations.

You’ll collaborate with founders, designers, and operators to ship polished experiences that reduce manual work, increase revenue, and scale operator portfolios globally while

Qualifications

• Strong experience shipping production software.
• Ability to work across frontend and backend systems.
• Experience with React, TypeScript, Python, FastAPI or similar technologies.
• Strong understanding of APIs, databases, integrations, and cloud architecture.
• A product mindset and curiosity about why users need a feature.

Responsibilities

• Understand customer problems by talking with property managers and internal teams to identify friction and prioritize work.
• Build products end-to-end from idea through frontend, backend, integrations, testing and deployment.
• Create intuitive user experiences working with designers to simplify complex workflows.
• Develop AI-powered features using LLMs and AI agents to automate guest communication and decisions.
• Connect ecosystems with reliable APIs and integrations (Airbnb, Hostaway, Stripe, Twilio, OpenAI, Google, etc.).

Skills

Shipping software

Frontend & Backend

React

TypeScript

Python

FastAPI

APIs & Integrations

Cloud architecture

Customer interaction

Ownership

Tools

Supabase

PostgreSQL

AWS

Docker

OpenAI APIs

Twilio

Stripe

Serverless

GitHub Actions

Job description

About Us

Base360.ai is the AI operating system for short-term rental businesses, helping property managers run their operations on autopilot.

Born out of The Flex, a short-term rental operator that scaled to an eight-figure business using its own software, Base360.ai is now launching as a standalone platform for short-term rental operators worldwide.

We bring reservations, guest communication, pricing, payments, cleaning, maintenance, and reporting into one platform—helping operators automate manual work, reduce costs, increase revenue, and scale their portfolios.

We're looking for an ambitious Product Engineer who wants to turn real customer problems into intuitive, reliable software. You'll work closely with founders, designers, and operators to identify what matters, build solutions, and improve them based on how people use them.

If you enjoy owning the full journey from customer problem to shipped product—and you're excited by AI, automation, and short-term rentals,we want to meet you.

What You'll Build

As a Product Engineer, you'll help shape and scale Base360.ai across the entire short-term rental lifecycle.

Your Mission

Understand Customer Problems

Work directly with property managers and internal teams to understand their workflows, identify friction, and decide which problems are worth solving.

Build Products End-to-End

Take features from idea and prototype through frontend, backend, integrations, testing, and deployment. Own the complete experience and how it performs in production.

Create Intuitive User Experiences

Work with designers to make complex short-term rental operations easy to manage. Build interfaces that help users complete tasks quickly and confidently.

Create Powerful Automations

Build event-driven workflows that eliminate repetitive work—from scheduling cleaning after a booking to sending check-in instructions and generating owner statements.

Develop AI-Powered Features

Use LLMs and AI agents to automate guest communication, triage maintenance requests, support pricing decisions, and help operators manage their portfolios more efficiently.

Connect the Ecosystem

Build reliable APIs and integrations with platforms including Airbnb, Hostaway, Stripe, Twilio, OpenAI, Google, and other partners across the short-term rental ecosystem.

Build Solutions For

• Real-time reservation and availability synchronization
• Dynamic pricing intelligence
• Smart lock access and key management
• Automated guest communication across channels
• Guest check-in and upsell journeys
• Operational forecasting
• Cleaning and maintenance automation
• Owner reporting and financial workflows
• AI-powered monitoring and alerts

Measure and Improve

Use customer feedback, product usage, and operational results to evaluate what you ship. Improve features based on adoption, time saved, fewer errors, and better user outcomes.

Build for Scale

Make sound technical decisions that balance delivery speed, maintainability, security, and reliability as more operators and properties join the platform.

Tech Stack

• Python
• FastAPI
• React
• TypeScript
• Supabase
• PostgreSQL
• AWS
• Serverless architecture
• OpenAI APIs
• Twilio
• Stripe
• Docker
• GitHub Actions

You Might Be a Great Fit If You Have

• Strong experience building and shipping production software
• The ability to work across frontend and backend systems
• Experience with React, TypeScript, Python, FastAPI, or similar technologies
• Strong understanding of APIs, databases, integrations, and cloud architecture
• A product mindset and curiosity about why users need a feature
• Good judgment around usability, scope, and technical trade-offs
• The ability to turn an ambiguous problem into a practical, working solution
• Confidence working directly with customers, designers, and founders
• The ability to work independently and own outcomes
• Curiosity about AI, automation, and operational efficiency
• A bias toward shipping, learning, and iterating

Bonus Points For Experience With

• Short-term rentals, hospitality technology, or property management systems
• Multi-tenant SaaS platforms
• Marketplace businesses and booking channel integrations
• AI agents and workflow automation
• Product analytics and experimentation
• Event-driven architectures
• Supabase
• AWS serverless infrastructure

What Success Looks Like

Within Your First 12 Months

• You've shipped features that property managers actively use
• Core short-term rental workflows are automated through products you've built
• Customers spend less time on manual administration and repetitive tasks
• Complex workflows become easier to understand and completeIntegrations move reservations, availability, payments, and operational data reliably
• AI-powered features become part of customers’ everyday operations
• Customer feedback and usage data consistently inform your product decisions
• Your work helps operators grow their portfolios, improve guest experiences, and operate more profitably

Why Join Us

Build Something Meaningful

Solve problems experienced daily by short-term rental operators, with direct access to The Flex’s operations to test ideas and see their impact.

Own the Product Outcome

Help decide what to build, how it should work, and how to measure its success. Take responsibility for features from the first conversation through ongoing improvement.

Small Team, Massive Opportunity

Work closely with the founders and directly influence the product and technical direction of Base360.ai.

Learn Faster

Solve real-world challenges across product, software, AI, automation, hospitality operations, and scale.

Performance-Based Rewards

Competitive compensation with substantial upside for exceptional performers.

Remote-First

Work from anywhere. We care about outcomes, not hours.

This Role Is Not For You If

• You're looking for a slow-paced corporate environment
• You want a narrowly defined role with limited customer or product involvement
• You need detailed specifications before you can make progress
• You avoid ownership and accountability
• You consider a feature finished without checking whether it solves the user’s problem

We're looking for someone who wants to help build the AI operating system for the short-term rental industry.