Product Director - Debt Services

Equifax; Nottingham; On-site; GBP 120,000 - 160,000; Full time

Benefits offered by this job

Contributory pension

Life cover

Income protection

Healthcare

26 days holiday

Birthday day off

Cycle to work

Travel discounts

Gym membership

Job summary

Equifax is recruiting a Senior Product Leader to define and drive the Debt Services strategy for the UK. You will own the product proposition, manage the existing portfolio including Recoveries Management Services, and deliver new product initiatives in line with the Strategy Playbook and PMHB.

You will lead a high-performing product team, collaborating with cross-functional stakeholders to ensure successful execution, roadmaps, and regulatory compliance within the UK debt services landscape.

Qualifications

• Extensive experience in financial services and public sector work.
• Strong knowledge of CRAs, data analytics, and debt management regulations.
• Proven background in Collections and Recoveries with UK network.
• Subject matter expert on debt collection regulations, vulnerable customer policies, and economic trends.
• Experience launching and managing Debt Services products; leadership of Collections Strategy teams.
• Knowledge of FCA regulations including Consumer Duty and CONC; public sector debt guidelines.

Responsibilities

• Define, develop, and own the debt services product strategy.
• Lead the product team in ideation and delivery of New Product Initiatives (NPI).
• Oversee the existing portfolio, including Recoveries Management Services.
• Create product roadmaps aligned to SPB and Product Domain Strategies.
• Collaborate with Strategy Growth and UK growth initiatives.

Skills

Financial services

Public sector

Data analytics

Debt regulations

Collections

FCA regulations

Job description

Equifax is in search of a senior Product leader to oversee the strategy, development, and management of our Debt Services Product Domain.

• The Product Director plays a crucial role in the successful execution of the UK growth strategy, working in close alignment with the Director of Strategic Growth.
• This position entails defining, developing, and implementing the product strategy for the Debt Services domain, including ownership of the product proposition, management of the existing product portfolio (such as our Recoveries Management Services), and the creation of product roadmaps, as well as the delivery of New Product Initiatives (NPI).
• You will lead a talented Product team in the ideation, management of current offerings, and execution of New Product Initiatives as outlined in the Strategy Playbook (SPB) and Product Domain Strategies, while adhering to the standards set forth in the Equifax Product Management Handbook (PMHB).

What experience you need

• Candidates must possess expertise in financial services and the public sector, with a comprehensive understanding of credit reference agencies (CRAs), data analytics, and debt management regulations.
• A robust background in Collections and Recoveries is essential, along with extensive experience and a strong network within the UK Debt Services sector across both private and public sector clients.
• You should be a subject matter expert on both current and emerging debt collection regulations, vulnerable customer policies, and economic trends.
• Experience in developing, launching, and managing products in Debt Services is required, particularly if you have led Collections Strategy teams, managed debt platforms, or held similar roles within Credit Reference Agencies, Debt Collection Agencies (DCAs), or Financial Services.
• A passion for data, analytics, and problem-solving is essential, as is a solid understanding of FCA regulations, including but not limited to Consumer Duty and CONC, as well as a strong grasp of public sector debt guidelines.

What could set you apart

• Experience in developing products within cloud-based environments and utilising artificial intelligence or advanced analytics to drive operational efficiencies in debt recovery would be a significant advantage.

Schedule and Benefits

We believe great things happen when teams connect. Our schedule is built around 4 days of high-impact, in-office collaboration (Monday-Thursday), paired with Friday Flexibility to wrap up your week remotely.

• We offer a wide range of company supported benefits including contributory pension, life cover, income protection, healthcare, enhanced maternity and sick pay, 26 days holiday and a day off for your birthday, with the ability to buy and sell and free credit checks. We also offer flexible benefits ranging from cycle to work, discounted travel options, gym membership, dining and leisure discounts, financial & savings plans, mobile discounts plus much more!