Product Director, Core Banking (Accounts)

Monzo; City Of London; Hybrid; GBP 140,000 - 170,000; Full time

Job summary

A leading fintech company is seeking a Product Director for Core Banking to lead a product team in delivering innovative solutions for personal and joint accounts. This role involves defining product strategy, collaborating with various teams, and ensuring exceptional customer experience. Ideal candidates should have significant leadership experience in consumer technology. The position offers competitive salary with stock options and flexible working arrangements.

Benefits

Stock options

Annual learning budget of £1,000

Flexible working hours

Relocation support

Qualifications

• Proven track record of leading high-performing product teams at a fast-growing consumer tech company.
• Ability to balance priorities across geographies.
• Experience in delivering company trajectory-changing impact.

Responsibilities

• Lead a team to define and deliver a product strategy.
• Communicate and inspire the product vision.
• Collaborate with cross-functional teams to execute on product goals.

Skills

Leadership

Data-driven decision making

Problem-solving

Collaboration

Storytelling

Job description

Overview

Product Director, Core Banking (Accounts) – London; Remote (UK).

We’re on a mission to make money work for everyone. We’re moving away from the traditional, confusing banking experience and focus on solving problems and changing lives through Monzo. Core Banking is responsible for the current account that serves 12 million customers, including Personal, Joint, U16s and 16-17 accounts, and Subscriptions (Extra, Perks and Max). It also powers features like the 1p Savings Challenge, Pots, Trends and more.

What you’ll be working on

As a Product Director within Core Banking, you’ll lead a team of Product Managers to define and deliver a strategy to make everyday money magical for everyone. You’ll be responsible for our main account types (personal, joint, U16s, 16-17) and core value propositions like travel, shared finances, rewards and loyalty, and money management (including payday, bills, budgeting, insights and more).

What you’ll do

• Lead the charge: build a product vision and strategy for your area, ensuring alignment with Monzo’s goals and an exceptional customer experience.
• Develop a team: build and coach a high-performing product team to obsess over customers, innovate, move quickly and ultimately enjoy their work.
• Communicate effectively: get people inspired by the product vision and share the right context with the right people at the right time.
• Collaborate seamlessly: partner with engineering, design, data, research, marketing and other teams across Monzo to get stuff done.
• Have impact: define, deliver and measure the impact of the customer-focused experiences you create.

You should apply if

• You are a seasoned product leader, and have a track record of leading high-performing product teams at a fast-growing consumer tech company to:
• build highly engaging (daily/weekly) experiences for millions of customers
• deliver company trajectory-changing impact
• (nice-to-have) build a multi-market product, with a proven ability to balance priorities across geographies
• You're data-driven and commercial, and have a track record of collaborating with data scientists to define key metrics, run experiments, and deliver business impact.
• You can systematically break down and solve complex problems.
• You have good judgement, and you’re able to make good decisions in complex situations where there’s often no “right answer”.
• You have the urge and resilience to challenge the status quo and make things better, and are full of creative ideas for how to do so.
• You can work effectively with a diverse range of people and working styles - spanning engineering, design, data, user research, marketing, legal and compliance - to get stuff done.
• You’re a great storyteller, who is able to motivate, energise and inspire people towards a common goal.
• You’re passionate about building value for customers and not just achieving business results, and are excited about our mission at Monzo.
• You’re intellectually honest about your work\'s performance, continually striving for improvement.
• You’re a fast learner, humble and curious, and enjoy learning every day and sharing your knowledge and experience.
• You’ve managed a team of PMs, have a proven ability to coach and develop others, and can provide clear and constructive feedback to your team and other disciplines.
• You can get hands-on when necessary, to fill gaps - in people or experience - and set a practical example for what great looks like.

The interview process

Our interview process involves 4 main stages:

• Initial Call with Hiring Manager
• Final Loop, consisting of x3 hour long interviews to assess Project Walkthrough, Case Study and Leadership
• A final stage with a VP or CPO within the Product team

Our average process takes around 5-6 weeks but we will always work around your availability. If you have questions ahead of this please contact [e-mail]

What’s in it for you

• £140,000 to £170,000 depending on experience plus stock options & benefits
• Relocation support to the UK
• Visa sponsorship
• Role can be based in London or distributed within the UK (with ad hoc meetings in London)
• Flexible working hours and trust to manage time to suit you and your team
• Annual learning budget of £1,000 for books, training courses and conferences
• And much more – see our full list of benefits

If you prefer to work part-time, we’ll make this happen whenever we can.

Equal opportunities

Diversity and inclusion are a priority for us and we’re committed to supporting all of our people to grow at Monzo. We’re an equal opportunity employer. All applicants will be considered without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, veteran status, neurodiversity or disability status.

If you have a preferred name, please use it to apply. We don’t need full or birth names at application stage.

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