Product Director - Billing & Payments

Kaluza; West of England; Hybrid; GBP 150,000 - 190,000; Full time

Benefits offered by this job

Pension Scheme

Discretionary Bonus Scheme

Private Medical Insurance

Life Assurance

Furthr Climate Action app

Mortgage Advice & Eye Tests

Perks at Work

5% Flex Fund

26 days holiday

Flexible bank holidays

Progressive leave policies

Learning & Home Office budgets

Job summary

Kaluza is seeking a Product Director for Billing & Payments to own the meter-to-cash capabilities within its Energy Intelligence Platform. You will lead product managers and business analysts, shaping architecture and representing capabilities to clients and executives globally.

This is a hybrid role based in London or Bristol, reporting to the VP Product. Bring senior product leadership experience, deep domain knowledge in billing/payments, and a proven ability to navigate multiple geographies

Qualifications

• Significant experience in senior product leadership, ideally at Director level or equivalent, owning complex, commercially critical domains end-to-end.
• Deep expertise in billing, payments, or meter-to-cash within energy/utilities, with knowledge of compliance and operational complexity.
• Proven ability to define and execute product strategy across multiple geographies and regulatory environments.
• Strong experience building and developing high-performing product teams and leadership.

Responsibilities

• Define and champion a clear product vision for Billing & Payments aligned with global platform strategy.
• Lead the architecture definition with Engineering to ensure scalable, compliant modules across geographies.
• Drive end-to-end product delivery, removing blockers and enabling cross-functional teams to ship high-quality outcomes.
• Collaborate with Engineering, Finance, Pre-Sales and Commercial to align priorities and solve complex domain challenges.
• Represent Billing & Payments to clients and senior stakeholders, building confidence in the platform."
• Mentor and develop Product Managers and Business Analysts; contribute to senior product leadership community.

Skills

Senior product leadership

Billing & payments

Multi-geography regulatory knowledge

Stakeholder management

Product strategy & architecture

Job description

Product Director - Energy Retail (Billing & Payments)

Location: London OR Bristol (Hybrid working model)

Salary: £150,000 - £190,000

Team: Billing & Payments

Reporting To: VP Product

This role is based in London or Bristol and requires existing right to work in the UK. At this time, we are not able to offer visa sponsorship for this role. We are committed to building a diverse, global team and our sponsorship policy is evaluated on a role-by-role basis. We encourage you to keep an eye on our careers site to stay informed about future opportunities where we are able to offer visa sponsorship.

Kaluza is the Energy Intelligence Platform, turning energy complexity into seamless coordination. We help energy companies overcome today’s challenges while accelerating the shift to a clean, electrified future.

Our platform orchestrates millions of real-time decisions across homes, devices, markets and grids. By combining predictive algorithms with human-centred design, Kaluza makes clean energy dependable, affordable and adaptive to everyday life.

With teams across Europe, North America, Asia and Australia, and a joint venture with Mitsubishi Corporation in Japan, we power leading companies including OVO, AGL and ENGIE, as well as innovators like Volvo and Volkswagen.

As Product Director for Billing & Payments, you will own the strategic heart of Kaluza's Energy Intelligence Platform - the meter-to-cash capabilities that drive revenue, compliance, and customer trust for energy retailers around the world. Reporting directly to the VP of Product, you will lead a team of Product Managers and Business Analysts, shape product architecture, and represent Kaluza's billing and payments capabilities to prospective clients and senior stakeholders globally. This is a role of genuine consequence: your decisions will influence the operations of some of the world's most ambitious energy companies, and the millions of end consumers who depend on accurate, transparent billing.

• Define and champion a clear, ambitious product vision for the Billing & Payments domain - technically feasible, commercially compelling, and aligned with Kaluza's global platform strategy.
• Lead the definition of product functional architecture in close partnership with Engineering leadership, ensuring billing and payments modules are scalable, compliant, and built to last across multiple geographies and regulatory frameworks.
• Drive the full product delivery lifecycle, implementing ways of working that remove blockers, accelerate throughput, and empower cross-functional teams to ship high-quality outcomes at pace.
• Collaborate deeply with Engineering, Architecture, Finance, Pre-Sales, and Commercial teams to align priorities and turn complex domain challenges into elegant product solutions.
• Represent Kaluza's billing and payments capability externally - engaging prospective clients, participating in commercial conversations, and building confidence in our platform's ability to deliver at scale.
• Coach, develop, and inspire a team of Product Managers and Business Analysts, actively growing the next generation of product leaders within Kaluza.
• Contribute as a key voice in Kaluza's senior product leadership community, helping to shape how the entire Product organisation operates and evolves.

About You

• Significant experience in senior product leadership - ideally at Director level or equivalent - with a track record of owning complex, commercially critical product domains end-to-end.
• Deep expertise in billing, payments, or meter-to-cash processes within the energy, utilities, or a similarly regulated industry, with a confident grasp of compliance requirements and operational complexity.
• Proven ability to define and execute product strategy across multiple geographies and regulatory environments, balancing global platform thinking with local market needs.
• Strong experience leading and developing high-performing product teams, with a genuine commitment to people leadership and building capability over time.
• Demonstrated ability to influence and engage senior stakeholders - including C-suite, Engineering leadership, and external clients - with clarity, credibility, and commercial acumen.
• Experience working at the intersection of product and architecture, with the confidence to engage meaningfully in high-level solution design conversations with Engineering counterparts.

What will set you apart

• Hands-on experience with AI-driven or data-intensive platforms, and an understanding of how machine learning or real-time decision-making can be applied to billing, pricing, or payments challenges.
• Prior exposure to SaaS or platform business models - particularly in an energy retail or utilities context - where you have navigated the balance between partner customisation and scalable platform design.
• A network within the global energy sector and experience representing product capability in commercial or pre-sales settings with enterprise clients.

Kaluza Values

Here at Kaluza we have five core values that guide us as a business:

• Play to win
• Solve the real problem
• Build trust every day
• Own the outcome
• Go further together

From us you'll get

• Pension Scheme
• Discretionary Bonus Scheme
• Private Medical Insurance + Virtual GP
• Life Assurance
• Access to Furthr - a Climate Action app
• Free Mortgage Advice and Eye Tests
• Perks at Work - access to thousands of retail discounts
• 5% Flex Fund to spend on the benefits you want most
• 26 days holiday
• Flexible bank holidays, giving you an additional 8 days which you can choose to take whenever you like
• Progressive leave policies with no qualifying service periods, including 26 weeks full pay if you have a new addition to your family
• Dedicated personal learning and home office budgets
• And more…

We want the best people

We're keen to meet people from all walks of life - our view is that the more inclusive we are, the better our work will be. We want to build teams which represent a variety of experiences, perspectives and skills, and we recognise talent on the basis of merit and potential.

We understand some people may not apply for jobs unless they tick every box. But if you're excited about joining us and think you have some of what we're looking for, even if you're not 100% sure, we'd still love to hear from you.

Find out more about working at Kaluza on our careers page and LinkedIn.

You can also find our Applicant Data Protection Policy here.